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Hotel ZUID

Property class: 3

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Photo gallery for Hotel ZUID

A modern dining area with a long table, multiple chairs, and a cushioned bench. - Hotel ZUID (Genk)
A modern living room with a herringbone wood wall, a yellow sofa, a green sofa, a round coffee table, and pendant lighting. - Hotel ZUID (Genk)
A conference room with a long table, white chairs, and a presentation screen. - Hotel ZUID (Genk)
A modern living room with a sofa, a dining table, and a coffee table. There is a bookshelf with decorative items and a lamp. - Hotel ZUID (Genk)
A modern reception area with a herringbone-patterned wall, a reception desk, and a blue scooter parked to the side. - Hotel ZUID (Genk)
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hotel ZUID. The on-site southern cuisine restaurant, Restaurant ZUID, serves dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room

A hotel room with a large bed, two bedside lamps, a telephone, and a framed picture on the nightstand.

Comfort Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A modern hotel room with a bed, a sofa, a small round table, and a dining area.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room

A hotel room with a bed, a window with curtains, a wall-mounted TV, and a bedside table with a lamp.

Basic Double Room

8.2 out of 10
Very good
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a green patterned armchair, a wall-mounted lamp, and a large forest-themed mural.

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite (Open)

A modern bedroom with a bed, a chair, a desk, and a small table.

Suite (Open)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Sauna

A modern hotel room with a bed, a desk, and a chair.

Suite, Sauna

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Genk, Hotel ZUID is in the business district and near a train station. Vrijthof and Openluchtmuseum Bokrijk are cultural highlights, and some of the area's landmarks include Alden Biesen Castle and Pietersheim Water Castle. Europlanetarium Genk and C-mine Cultural Centre are also worth visiting. Explore all the area has to offer with hiking/biking trails and horse riding. Visit our Genk travel guide
Map
Fletersdel 1, Genk, 3600

What's nearby

  • A historic building with a clock tower, flags, and flower boxes.
    Market
    33 min drive - 20.4 miles
  • A historic church with a prominent clock tower and spires.
    Vrijthof
    35 min drive - 21.0 miles
  • Europlanetarium Genk
    4 min drive - 1.7 miles
  • Mecc Maastricht
    30 min drive - 28.7 miles
  • Maastricht University
    34 min drive - 20.8 miles

Getting around

  • Genk Station
    8 min drive
  • Brussels Airport (BRU)
    70 min drive

Restaurants

  • Intermezzo
    4 min drive
  • Lunch Garden
    4 min drive
  • Cafetaria
    3 min drive
  • De Kastert
    17 min walk
  • Bar Bouffe
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant ZUID

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Banquet hall
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 10 for children
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Frequently asked questions

Is Hotel ZUID pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel ZUID?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel ZUID?

Check-out is at 11 AM. Late check-out is available for EUR 40 (subject to availability).

Does Hotel ZUID provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel ZUID located?

Situated in the business district, this hotel is within 2 mi (3 km) of Europlanetarium Genk, St. Martin's Church, and Genk Sundial Park. C-mine Cultural Centre and Spiegelven Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel ZUID Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 108 out of 249 reviews
Rating 8 - Good. 93 out of 249 reviews
Rating 6 - Okay. 31 out of 249 reviews
Rating 4 - Poor. 11 out of 249 reviews
Rating 2 - Terrible. 6 out of 249 reviews

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. V clean and excellent food.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Excellent service, really nice, well equipped rooms. Food in the restaurant was very nice. Hotel arranged taxi for me and welcomed me on a late business trip. Lady on reception was extremely helpful and friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a superb restaurant. Very friendly staff
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Dorine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast Beautiful surrounding Good parkingplace Good price comparison
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Beatriz

Liked: Staff & service, amenities
The room we stayed in was one of the most basic ones. Had everything we needed, but we also had some ants living with us, and the shower was leaking into the bathroom floor every time we used it. Apart from that, the bed was super comfortable and the stay was overall enjoyable.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good hotel. Clean rooms but small with very dim light. Nice breakfast and friendly staff.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Kristiano

Liked: Cleanliness, staff & service, amenities
Nice hotel with very friendly staff, clean room and the restaurant is fantastic. Highly recommended.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. We were there for two weeks and felt right at home. The owners and staff are so nice. We commented over and over that these were the nicest people we had ever met. They gave us great recommendations and really cared that we enjoyed our stay with them. We couldn’t recommend the Hotel Zuid highly enough!
Stayed 12 nights in Oct 2023
Verified review

10/10 Excellent

Kristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time that I have stayed at the hotel and it is just as fantastic on each occasion. The staff are lovely, the rooms are great and the restaurant food is superb. I have to give a special mention to Agatha who is such a lovely and friendly lady. Always has a smile on her face and made me feel very welcome. Enjoy your retirement Agatha!!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

sabrine

Liked: Cleanliness, staff & service, amenities
The staff was super friendly but this hotel needs more staff. It’s one person doing everything, check in, waiter and room service. The tv wasn’t working, i waited 30 minutes for the waiter to pass by and fix it for us. After he fixed it, it stopped working again (antenna wasn’t connecting). I didn’t want to call him again because i knew he was the only one running the entire place. So I had a hotel room without a working tv. There’s no parking if you arrive after 9:30pm. Rooms are super small but good if you just need a bed and shower. It’s clean and quiet. Perfect for a goodnight rest :)
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Jarmo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel, value for the money.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay a little out of town.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and well connected to towb but in easy reach to the highways
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Super fijne hotel
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay with 3 rooms for our group. The rooms were great, the staff very helpful, and the breakfast was perfect for us.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will go back

Great hospitality. Manager helped resolve a small billing disagreement very graciously. The suite was wonderful.
Stayed 5 nights in Mar 2025
Verified review

4/10 Poor

Guilherme Rodrigues

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel looks new and very well decorated. but the room was quite dirty and full of mosquitos (even with the widows closed the whole day)
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay an hour from Brussels Airport

This was a very short stay before fetching my wife at Brussels Airport the next morning. I had to fix some urgent issues as soon as I arrived so I did not have much time for other things. The parking was spacious and safe. The hotel was nice and tidy. The people working there was friendly and helpful. The room and bathroom was nice and clean. Alltogether a pleasant surprise. I would definitely chose the same hotel in the future.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Hans

Room was Too small
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Cornelia

I had booked 2 rooms already 6 weeks ago and have had several confirmations and e-mails etc. And when I came there they said that there were some overbooking problems because a group came. They sent us to another hotel which was far more expensive. They told us that the parking was for free, but it cost me €25 and the dinner was so expensive that it was a shame!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good but only the bathroom wasn’t amazing. The water of the rainshower was going all over the place so not ideal to keep the bathroom tidy. This was the only remark as all the other things were good.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima bed, goede parkeerplaats op eigen terrein en leuke aankleding. Enig nadeel vond ik dat er wat weinig goede grote verlichting op de kamer was.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie ligging, parking,fietsstalling,luxe ontbijt Leuke kamer bosthema, klein maar gezellig..alles was aanwezig
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Abbiamo soggiornato in questo hotel per due notti. Purtroppo, dal punto di vista della pulizia e della comodità, ci sono alcuni aspetti che ci hanno lasciati un po’ delusi. Abbiamo trovato una ragnatela proprio sotto il rotolo di carta igienica di scorta, cosa che ci ha fatto pensare che la pulizia non fosse particolarmente accurata. Il bagno, inoltre, era davvero molto piccolo: non c’era praticamente spazio nemmeno per appoggiare i beauty case da viaggio. Anche la doccia presentava dei problemi, perché tendeva ad allagare il bagno. Per evitare che ciò accadesse abbiamo dovuto rimuovere il tappo dello scarico, ma in questo modo proveniva un odore davvero molto sgradevole. Nota positiva invece per la posizione, immersa nel verde e in un contesto piacevole e tranquillo, per il ristorante, dove abbiamo mangiato bene, e per l’ottimo parcheggio gratuito, molto comodo per chi arriva in auto. Nel complesso, crediamo che con una maggiore attenzione alla pulizia e con qualche intervento di manutenzione, la struttura potrebbe offrire un’esperienza decisamente migliore.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con encanto, parking, rodeado de bosque, tranquilo... muy recomendable!
Stayed 2 nights in Jul 2026