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The Palms Motel

Property class: 2

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Photo gallery for The Palms Motel

A building with a sign that reads "The PALMS" on a brick wall, surrounded by palm trees and grass. - The Palms Motel (Geneva)
A swimming pool with white lounge chairs and a red car in the background. - The Palms Motel (Geneva)
A hotel room with two beds, each with floral bedding, wooden headboards, and a nightstand with a lamp. - The Palms Motel (Geneva)
Unclassified image, 4 of 9, button - The Palms Motel (Geneva)
A small bathroom with a toilet, a sink, and a cabinet. - The Palms Motel (Geneva)
Close to Lake Erie, The Palms Motel has plenty to offer. Stay connected with free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for King Room

A bedroom with a floral bedspread, a wooden nightstand with a lamp, a framed picture on the wall, and a door leading to another room.

King Room

7.6 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

A bedroom with a floral bedspread, a chair, a bedside table with a lamp, and a wall-mounted air conditioner.

Queen Room

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

A hotel room with two beds, each with floral bedding, wooden headboards, and a nightstand with a lamp.

Double Queens

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Geneva-on-the-Lake is home to The Palms Motel. The area's natural beauty can be seen at Lake Erie and Geneva State Park, while Ashtabula Arts Center and Finnish American Heritage Center and Museum are cultural highlights. Allison's Mini-Golf and Adventure Zone are also worth visiting. Visit our Geneva travel guide
View more Motels in Geneva
Map
5169 Lake Rd E, Geneva, OH, 44041

What's nearby

  • A tall monument at sunset, a frozen body of water, and a pier with railings.
    Lake Erie
    3 min walk - 0.2 miles
  • Geneva Township Park
    5 min walk - 0.3 miles
  • Allison's Mini-Golf
    11 min walk - 0.6 miles
  • Old Firehouse Winery
    13 min walk - 0.7 miles
  • Lakehouse Inn & Winery
    2 min drive - 0.9 miles

Getting around

  • Cleveland, OH (CGF-Cuyahoga County)
    49 min drive

Restaurants

  • Circle K
    9 min drive
  • Mary's Diner
    8 min drive
  • The Boot
    7 min drive
  • The Loft at Indian Creek
    2 min drive
  • Sportsterz Bar And Grille
    9 min walk

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  • Air conditioning
7.8 out of 10, Good, 361 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
The seasonal pool will be open from May 23 to September 30
Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does The Palms Motel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is The Palms Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Palms Motel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Palms Motel?

Check-out is at 11:00 AM.

Where is The Palms Motel located?

Situated in Geneva-on-the-Lake, this motel is within a 10-minute walk of Lake Erie and Geneva Township Park. Allison's Mini-Golf and Old Firehouse Winery are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palms Motel Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 94 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 28 out of 202 reviews
Rating 4 - Poor. 15 out of 202 reviews
Rating 2 - Terrible. 7 out of 202 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed & good parking.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at the Palms for 4 years now . Great location and great staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything on the strip!!!! Nice and clean!!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about the property. The rooms were very clean and the pool was one of the cleanest I’ve ever seen. While in pool the owners stopped by to say hi and wanted make sure we were happy
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
room was well kept - pool was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay even though it was only 1 night. Property is clean, pool was great. Checking in was amazing easy. Will be back. Want to stay for thunder on the strip!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Location was very convenient. If you’re just looking for a room to sleep and nothing more at a reasonable price, this is it. However, if you are slightly overweight, this is not the place for you. The bathroom is tiny and the shower is even smaller
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and pool was beautiful. Only complaint was no microwave but we dealt with it. It was a great stay at The Palms. We will be back.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
It’s ok fairly clean
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is nice, staff friendly. The room is top clean, needs a good deep clean.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The room was clean and well kept. Self checkin was easy. If you’re looking for an affordable room that clean and safe then this is your place. Suggestion: create a smoking area away from the other room entrances.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check on is via text code. Nice, clean room, but do not expect staff on site
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful,manager who is there everyday 7days a week is the absolute best definitely can't find a manager that takes pride like she does in her work and employees I enjoyed the helpful/kind staff /employees there so much
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palms Motel is a nice quite place to stay close to the strip, you hear some from the bars but only if outside. The pool was clean and you have lots of chairs to sit. As far as the "STAFF" its really just Melanie, Yes, there are other girls but Melanie is who runs this Motel. I was so impressed with her during our trip. She helped us plan our day and offered suggestions. This girl needs a raise! I would stay again just knowing she is the manager,
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point we got it at it was a very nice little room. Bed comfortable and staff helpful. Cleanliness could be better but it was our cheapest option.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Heated pool. No contact check in. Comfortable bed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went up there for our anniversary and everything was fine we had zero problems swam in a pool hung out at the beach and walked up and down the strip and enjoyed ourselves everybody there on the staff was very friendly
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice. Easy to get ahold of on the phone but not present onsite as much which was fine for what I needed. Walking distance to the strip with a lot of food/bar options. Can see water from property. Would stay there again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access to get to everything close by. The rooms were very quiet and had ac. The room seemed clean, but we did have bugs in our room. I think it was because of the ac unit. The staff was very friendly. And we like the fact that it had a pool. My only complaint is the pool could have been a little cleaner.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
The heated outdoor pool was nice. Check-in was a little cumbersome due to the fact there is no one on the property. You have to call a number and you get a text with your room key code. There was no hair dryer in the room, so if you did not bring your own, you're out of luck. The shower floor was very slippery and would be unsafe for elderly people.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The motel was close to the strip without actually being on the strip so made it somewhat quieter there biggest drawback was there was no microwave oven in the room which made it kind of inconvenient. The pool was nice. Not real big but good enough.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
The sheets and towels were clean, but the floors and walls were not. The rooms are pretty sparsely furnished-- Ex. More lamps and nightstands, a small breakfast table, or throw rugs would go a long way to making it more comfortable. We also would have loved a microwave, maybe if there was a small kitchenette in the office or something. And a hair dryer in the room would have been great. But the pool is very very nice (maybe add some lights around the pool deck so it's nicer to sit out there at night) and the community of people staying at the motel are very friendly and respectful. The cleaning staff is also very friendly and helpful, I assume they just need to be supported more by management to more thoroughly clean the rooms. Location is also perfect, walking distance to the strip and everything. We would stay again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was reasonably priced. Loved that this motel only has 17 rooms. Room was clean. We had a coffee maker and small fridge. Bed was comfortable and king size. Couldn't hear the neighbors or the road noise. Pool was large and clean with many loungers and chairs and tables. Bathroom by the pool was useful. Easy to book and the manager was friendly and efficient and wanted to make sure that we enjoyed our stay. The palm trees were adorable and not something that you normally see in Ohio. A nice park right down the street for watching the sunset. I was so glad that The Palms wasn't 🌴right on the strip. I would highly recommend this motel. It's not the Hilton but we love motels that aren't chain motels.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

It’s a renovated fifties style motel with excellent outdoor pool great for solo travel !!
Stayed 1 night in Jul 2025