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Hôtel des Alpes

3.0 star property
Hotel with a 24-hour front desk, near Jet d'Eau Fountain

Choose dates to view prices

Photo gallery for Hôtel des Alpes

Terrace/patio
Lobby sitting area
Property entrance
Lobby sitting area
Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout drapes
Hotel Des Alpes offers a peaceful retreat in Downtown Geneva. Guests appreciate amenities like dry cleaning/laundry, 24-hour gym access, in-room WiFi, complimentary newspapers, and attentive concierge services to enhance every stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Queen Bed, Connecting Rooms

8.0 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Connecting Rooms

Standard Twin Room, 2 Twin Beds, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds, Connecting Rooms

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Patio (Maisonette)

Highlights

Patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

Standard Grand Lit Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Standard Triple Room

  • Sleeps 3

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About the neighborhood

Map
14 Rue Des Alpes, Geneva, 1201

What's nearby

  • City Center Shopping Area - 8 min walk - 0.4 miles
  • Rue du Rhône - 8 min walk - 0.4 miles
  • Jet d'Eau Fountain - 16 min walk - 0.9 miles
  • Centre International de Conferences Geneve - 17 min walk - 0.9 miles
  • United Nations European Headquarters - 3 min drive - 1.3 miles

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 19 min drive

Restaurants

  • ‪Parfums de Beyrouth - ‬1 min walk
  • ‪Saj Eat - ‬1 min walk
  • ‪Au Petit Chalet - Restaurant à Genève - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Boky Restaurant - ‬1 min walk

About this property

Hôtel des Alpes

Hotel near Jet d'Eau Fountain
Hôtel des Alpes provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free bicycle rentals, a 24-hour front desk, and a front-desk safe
  • An elevator, concierge services, and tour/ticket assistance
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hôtel des Alpes feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

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  • Free WiFi
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 24 per day)

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 24 per day(820 ft away; open 24 hours)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number CHE/111.782.382

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Frequently asked questions

Is Hôtel des Alpes pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hôtel des Alpes?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel des Alpes?

Check-out is at noon.

Where is Hôtel des Alpes located?

Located in Geneva City Centre, this hotel is within 1 mi (2 km) of Notre Dame Basilica, Jet d'Eau Fountain, and United Nations European Headquarters. Brunswick Monument and Sisi Monument are also within 10 minutes. Cornavin Tram Stop and Geneva (ZHT-Geneva Railway Station) are within a 5-minute walk.

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Reviews

Hôtel des Alpes Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 239 out of 574 reviews
Rating 8 - Good. 228 out of 574 reviews
Rating 6 - Okay. 76 out of 574 reviews
Rating 4 - Poor. 19 out of 574 reviews
Rating 2 - Terrible. 12 out of 574 reviews

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff speak English and are very helpful, great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient small hotel (5 rooms/floor). Right by train station and short walk to downtown/old city. It’s a bit loud as it’s in the city, but with windows shut it was plenty quiet. Staff super friendly and helpful. Nice buffet breakfast. Will be my go-to hotel in Geneva.
Stayed 2 nights in Oct 2025

8/10 Good

Logeshswaren

Liked: Cleanliness, staff & service
Convenient location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
A perfect location near the main train station and to walk Geneva. Safe, clean, comfortable accommodations with a very helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Aug 2025

4/10 Poor

Zarah Barbra

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is very strategic but the hotel room needs to be renovated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Basic rooms
Stayed 1 night in Jul 2025

8/10 Good

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected for a Geneva mid range hotel. Clean, simple and good service. I loved the free coffee and the filtered water in the lobby. Would stay again.
Stayed 6 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though the hotel is not new but the staffs are very friendly. Location close to Geneva main station, very convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.Quiet Hotel. Very convenient for public transport. A lot accessible on foot.
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Liked: Cleanliness, room comfort
Only stated briefly for stopover . Fridge and reading light by bed didn’t work. Air conditioning was good and bed was comfortable
Stayed 1 night in Jul 2025

8/10 Good

Gopinath

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The breakfast was originally included in the bookings I made. But at the property they said there is no breakfast included after we ate the breakfast, they were rude. When we checked in they said breakfast included for all 3 bookings
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

AC is a plus during hot weather

Hotel was close to main train station, good location. It was really hot weather when we went so having AC in the room was very good. We noticed AC is hard to come by in the city in general for some reason. Room was very basic but got the job done. Room was clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabelle

Liked: Amenities
Brilliant location, friendly staff, would recommend to others looking for an affordable but nice place to stay during their Geneva city break.
Stayed 2 nights in Dec 2024

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place in Geneva. Very loud ac unit in the room, we stayed in a triple room. It has very low ceilings but was ok. The breakfast is not great, but in my opinion that’s kind of usual in Europe. Geneva is very small so most places are close to the Center and train station. Staff was nice, the hotel is very close to the train station and dining so it’s really convenient. If I was going to come back to Geneva I would consider this hotel again, but not for more than a stay of a day or two at most.
Stayed 2 nights in Jul 2025

8/10 Good

Zora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was probably the most convenient hotel in our two weeks stay in Europe. It was only a block from the train station, and a few blocks in the other direction to Lake Geneva. There were a lot of food places in shops in a walkable distance around it. The hotel room itself was OK, the balcony was really nice, but the room just seemed a little outdated in terms of furniture and appliances. However, we still had a good night sleep so that made it okay
Stayed 1 night in Jun 2025

8/10 Good

Edward G

Liked: Cleanliness, staff & service, room comfort

Good Stopover

Close to Train & Bus stations, food options close to hotel. Comfortable beds and pillows.
Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We paid for a triple room with a rooftop terrace. We were told that room was being renovated so we got two adjoining rooms without terrace. The refrigerator in one of the rooms was hotter than the room. The gym was also unavailable due to renovations in progress. Do not stay here unless you know the renovation has been completed. We would not have stayed here if we had known half of the hotel was unavailable.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as it was within walking distance from the train station. It is literally a 2 minute walk from the train station and easy to jump on buses and trams to local attractions. The rooms in themselves are comfortable but dated. The blinds do block out the majority of the light but more could be done. The shower head was coming away from the wall. The staff were really friendly and helpful with recommending places to go along with the free transport that Geneva offers. Breakfast was basic but very nice and it was great to have a kettle and fridge in the room to keep drinks cold and make a cup of tea after a long day. This is not the case in all Swiss hotels on our travels so was very thankful for it.
Stayed 3 nights in Jul 2025

8/10 Good

ria

Liked: Cleanliness, staff & service, amenities
Lovely vibes, triple room was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the beds and shower

Loved the room just as pictured we stayed on a triple room. It was extremely clean, shower was great, beds extremely comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location from the train. Loved the amenities in the lobby and it was very clean with comfortable beds and pillows.
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Parking garage close by. Staff was friendly and helpful. Our room was clean .
Stayed 3 nights in Jan 2025

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