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citizenM Geneva

Property class: 4

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Photo gallery for citizenM Geneva

A spacious courtyard with multiple tables and chairs, surrounded by a classical building with arched windows and a stone facade. - citizenM Geneva (Geneva)
Creator video
A modern interior with a central island, bar stools, and pendant lighting. - citizenM Geneva (Geneva)
A historic building with multiple shops on the ground floor, including 'Aeschbach' and 'Citizen'. - citizenM Geneva (Geneva)
A sculpture of a woman in a dress made of small beads, standing in a lobby with wooden paneling and a curved ceiling. - citizenM Geneva (Geneva)
Located close to Saint-Pierre Cathedral and Rue du Rhône, citizenM Geneva provides a coffee shop/cafe, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

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Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a small table, and a wardrobe.

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk with a chair, a small table, and a wardrobe.

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(22 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern bedroom with a large bed, a desk, and a chair.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk with a chair, a small table, and a wardrobe.

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(4 reviews)
  • Lake view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on a lake, citizenM Geneva is in Geneva City Centre neighborhood and is connected to a rail/subway station. Flower Clock and Jet d'Eau Fountain are notable landmarks and Vitam Water Park is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Palexpo. Visit our Geneva travel guide
Map
31-33 Rue de la Rotisserie, Geneva, 1204

What's nearby

  • A fountain, sailboats, and a distant shoreline.
    Rue du Rhône
    2 min walk - 0.1 miles
  • A cityscape with illuminated buildings, a cathedral, and a mountain in the background.
    Saint-Pierre Cathedral
    3 min walk - 0.2 miles
  • A sculpture of a seesaw in a garden with colorful flower beds.
    Flower Clock
    5 min walk - 0.3 miles
  • A waterfront scene with a large illuminated fountain, a cruise ship docked at the pier, and a brightly lit bar and restaurant area.
    Jet d'Eau Fountain
    14 min walk - 0.8 miles
  • University of Geneva
    8 min walk - 0.5 miles

Getting around

  • Molard Tram Stop
    2 min walk
  • Geneva Station
    14 min walk
  • Geneva International Airport (GVA)
    28 min drive

Restaurants

  • Pizzeria Molino Molard
    3 min walk
  • Brasserie du Molard
    3 min walk
  • Café du Centre
    3 min walk
  • McDonald's
    2 min walk
  • Martel
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 49

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29.5 per person
  • Late check-out fee: CHF 49 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is citizenM Geneva pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

CitizenM Geneva doesn't offer parking.

What time is check-in at citizenM Geneva?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Geneva?

Check-out is at 11:00 AM. Late check-out is available for CHF 49 (subject to availability).

Where is citizenM Geneva located?

Located in Geneva City Centre, this hotel is within a 10-minute walk of Rue du Rhône, Saint-Pierre Cathedral, and Flower Clock. University of Geneva and Jet d'Eau Fountain are also within 1 mi (2 km). Molard Tram Stop is only a 2-minute walk and Bel-Air Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Geneva Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 716 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the location was brilliant, walking distance to so many places.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful central location and very easy to walk to the old town. Get the breakfast with your room -- it is awesome and the made to order coffee is great! Rooms are very efficiently laid out and clean, Beds are very comfortable and the hotel is very quiet.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous visit, no nonsense, clean, comfortable, staff professional and helpful in a perfect location.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was very helpful! In a great location!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at the lobby level were so kind enough. Perfect location! Would love to come back!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, many amenities. But no gym
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a comfortable sleep. Rooms are very small.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. The staff were very helpful and pleasant. Would definitely stay there again.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in the staff made themselves accessible, friendly and were very helpful. The hotel was very clean and impressive.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for my business trip. Very conveniently located, next to public transport and in the middle of the city. Quiet. Large choice for the breakfast, nice lobby to relax.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome property. Highly recommend. Very clean, very helpful staff. Couldn’t ask for a better place to stay. Wasnt anything I did not like.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Historical sights are nearby as well as shopping and restaurants.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Friendly help. Excellent location. Very clean rooms. And fabulous food. It was a great place to stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and new clean and well appointed rooms.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great room and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room modern room.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern, Clean, and in a central location. Staff was nice as well. The rooms were cute but super small. Two people felt claustrophobic. For one traveler it would be fine.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Modern vibe with electronic check-in and check-out. Rather impersonal and sterile. Missed having personal interface with concierge and staff for arrival and departure. Room was quiet and very clean with the promised river view from the small window. Good location, but modern hip was not my favorite vibe.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like a clean crisp bright cheerful & new dorm room meets modern RV style layout. Tiny or compact but very functional and comfortable. Bed was great. Some of the best pillows of our trip and so happy to have AC. Great accessible location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A great location and helpful staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service, amenities, staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Stayed 3 nights in Jan 2026