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Phela Grande Hotel

Property class: 3

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Photo gallery for Phela Grande Hotel

A lobby with two wicker chairs, a potted plant, and a round table. - Phela Grande Hotel (General Santos)
A lobby with a reception desk, a sofa, a coffee table with flowers, and a white air conditioning unit. - Phela Grande Hotel (General Santos)
A lobby with a large pillar, an easel with a plant, and an elevator. - Phela Grande Hotel (General Santos)
A modern hotel lobby with a decorative metal railing, a large chandelier, and a view of the outside through large windows. - Phela Grande Hotel (General Santos)
A bedroom with a bed, a nightstand, a mirror, and a lamp. - Phela Grande Hotel (General Santos)
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a business center at Phela Grande Hotel. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Matrimonial Deluxe

A hotel room with a bed, two bedside tables with lamps, a framed picture on the wall, and a wooden headboard.

Matrimonial Deluxe

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Family for 3

A hotel room with a bed, bedside table, lamp, TV, air conditioning unit, and curtains.

Standard Family for 3

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Family for 3

Two twin beds with beige and brown bedding, bedside tables with lamps, and a telephone on one of the tables.

Deluxe Family for 3

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Matrimonial Standard

A hotel room with a bed, two bedside tables with lamps, and a telephone on one of the tables.

Matrimonial Standard

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

General Santos is home to Phela Grande Hotel. KCC Mall of Gensan and Robinsons Place Gensan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queen Tuna Park and St. Paul Novitiate Park. Visit our General Santos travel guide
Map
Magsaysay Avenue, General Santos, 9500

What's nearby

  • Plaza Heneral Santos
    7 min walk - 0.4 miles
  • Queen Tuna Park
    8 min walk - 0.5 miles
  • Oval Plaza
    8 min walk - 0.5 miles
  • T'boli Settlement
    12 min walk - 0.7 miles
  • Notre Dame of Dadiangas University
    12 min walk - 0.7 miles

Getting around

  • General Santos (GES)
    31 min drive

Restaurants

  • Jollibee
    6 min walk
  • Bayfront Noodle House
    7 min walk
  • Downtown Café
    4 min walk
  • Jollibee
    3 min walk
  • Marieta's
    4 min walk

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.0 out of 10, Good, 12 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Free self parking on site

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Eduardo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 500 per person (one-way)
  • Airport shuttle fee per child: PHP 500 (one-way), (from 12 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Phela Grande Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phela Grande Hotel?

Check-in begins at 2 PM.

What time is check-out at Phela Grande Hotel?

Check-out is at noon.

Does Phela Grande Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 500 per person applies.

Where is Phela Grande Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of Plaza Heneral Santos, Queen Tuna Park, and Oval Plaza. Notre Dame of Dadiangas University and T'boli Settlement are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phela Grande Hotel Reviews

7.8

Good

8.2

Cleanliness

7.8

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 6 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

harryplaza

Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切なサービス

ジェネラルサントス市老舗のホテルだけあって、セキュリティもしっかりしており、落ちついた雰囲気が気にいった。スタッフも、なにかと親切だった。わたしは空港で「迎」を捕まえ損ねたが、空港への送迎サービスもあり、心憎いサービスも素晴らしい。
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Side trip to Gen San

Staff were very friendly and accommodating. Hotel is near the city park, church and seaside
Verified review

8/10 Good

Dave B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, Clean, friendly place to stay

Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.
Verified review

8/10 Good

ROD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort