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PLAZA Hotel Gelsenkirchen

Peaceful garden and terrace retreats complement this Gelsenkirchen hotel where multilingual staff provide assistance and laundry services are available

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Photo gallery for PLAZA Hotel Gelsenkirchen

A modern hotel room with a large bed, a nightstand with a lamp, and a view of a gym area. - PLAZA Hotel Gelsenkirchen (Gelsenkirchen)
A modern hotel room with a wooden floor, a red sofa, a small table with a fruit bowl, a TV, and a minibar. - PLAZA Hotel Gelsenkirchen (Gelsenkirchen)
A spacious restaurant with a long counter, multiple dining tables, and a patterned carpet. - PLAZA Hotel Gelsenkirchen (Gelsenkirchen)
A hotel room with a large window, a red chair, a small round table, and a vase with flowers. - PLAZA Hotel Gelsenkirchen (Gelsenkirchen)
A modern multi-story building with a flat facade, balconies, and a visible sign for 'Plaza Hotel'. - PLAZA Hotel Gelsenkirchen (Gelsenkirchen)
PLAZA Hotel Gelsenkirchen sits in the center of Gelsenkirchen-Mitte, offering guests a quiet escape with its garden and terrace. Travelers can access WiFi from their rooms and enjoy breakfast at the on-site Pub-Restaurant. Former guests consistently praise the attentive staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Single Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, Garden View

A hotel room with a bed, desk, TV, chairs, and a small table with a lamp.

Standard Twin Room, Garden View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Garden View

A hotel room with two beds, a desk, a chair, a window with a view, and a lamp on each side of the bed.

Standard Double Room, Garden View

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Garden View

A hotel room with two beds, a desk with a fruit bowl, a chair, and a small table with a lamp.

Standard Twin Room, Garden View

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a fruit bowl, a chair, and a small table with a lamp.

Standard Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Single Room

A modern hotel room with a large bed, a desk with a laptop, a red chair, a round table, and a TV mounted on the wall.

Deluxe Single Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a chair, and a large window with a view.

Deluxe Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Garden View

A hotel room with a bed, desk, chair, and a large window with a view.

Deluxe Double Room, Garden View

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, Garden View

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of greenery.

Superior Room, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Garden View

A modern hotel room with a large bed, a red chair, and a small table with a vase of flowers.

Junior Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, Garden View

A modern hotel room with a large bed, a red chair, and a small table with a vase of flowers.

Superior Suite, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Gelsenkirchen-Mitte, a neighborhood in Gelsenkirchen, PLAZA Hotel Gelsenkirchen is near a train station. Zollverein Coal Mine World Heritage Site and Red Dot Design Museum are cultural highlights, and some of the area's attractions include Ruhr Museum and ZOOM Erlebniswelt. Looking to enjoy an event or a game? See what's going on at Veltins-Arena or Rudolf Weber-Arena. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Gelsenkirchen travel guide
Map
Am Stadtgarten 1, Gelsenkirchen, NW, 45879

What's nearby

  • A rustic wooden structure with a thatched roof, surrounded by lush greenery and a small pond.
    ZOOM Erlebniswelt
    6 min drive - 3.7 miles
  • An industrial area with a canal reflecting structures and greenery.
    Zollverein Coal Mine World Heritage Site
    13 min drive - 3.3 miles
  • Hans-Sachs-Haus
    8 min walk - 0.4 miles
  • Alma Park
    6 min drive - 1.9 miles
  • Messe Essen
    23 min drive - 12.4 miles

Getting around

  • Gelsenkirchen Rotthausen S-Bahn
    5 min drive
  • Gelsenkirchen (ZEJ-Gelsenkirchen Railway Station)
    17 min walk
  • Düsseldorf Intl. Airport (DUS)
    46 min drive

Restaurants

  • Trulli
    11 min walk
  • Bizimmangal
    9 min walk
  • Altstadtcafé georgs
    8 min walk
  • Tchibo
    12 min walk
  • Restaurant Hirt
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children aged 6-11 years old
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pub mit Terrasse
  • Pub-Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children aged 6 to 11
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is PLAZA Hotel Gelsenkirchen pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at PLAZA Hotel Gelsenkirchen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at PLAZA Hotel Gelsenkirchen?

Check-out is at noon.

Where is PLAZA Hotel Gelsenkirchen located?

Located in Gelsenkirchen-Mitte, this hotel is 0.5 mi (0.8 km) from Hans-Sachs-Haus and within 3 mi (5 km) of Club Museum and Nordsternpark. Zollverein Coal Mine World Heritage Site and Red Dot Design Museum are also within 3 mi (5 km). Gelsenkirchen Rotthausen S-Bahn is 26 minutes by foot and Gelsenkirchen (ZEJ-Gelsenkirchen Railway Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PLAZA Hotel Gelsenkirchen Reviews

7.6

Good

8.0

Cleanliness

7.4

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 109 out of 482 reviews
Rating 8 - Good. 210 out of 482 reviews
Rating 6 - Okay. 109 out of 482 reviews
Rating 4 - Poor. 33 out of 482 reviews
Rating 2 - Terrible. 21 out of 482 reviews

Reviews

Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our hotel room!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

The hotel was great, clean and nice, the breakfast was good. The only downside is no a/c which is less comfortable in July. We had a ventilator in the room that helped a bit.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that I was in recently remodeled room.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Jochen

Liked: Cleanliness, amenities, property conditions & facilities
Nice upper floor room with great views from balcony. Arriving at 1pm and being asked to pay 25E to get the room immediately is a questionable customer service attitude. Outside room like balcony need a makeover.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night during the Taylor Swift concerts, hotel was incredibly busy, staff was great with everyone and very helpful. We had a renovated room, which was nice! (Note - it says air conditioned, I’ve learned on this trip through Germany, that doesn’t mean much, lol. Not different from the other hotels we stayed in) at least there was a fan. Overall good experience! Close to the train stop for the Arena and central train station!
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities
The hotel needs a re fit. The description should be better than that. Facilities ok. Rooms need a real lift
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities
We were fighting 60000 Taylor swift fans for rooms. The hotel is definitely dated and needs renovation. The restaurant and lobby were very nostalgic and seemed as if time had stopped in the 50s. A positive was breakfast, the food was good, plates were clean and had lots of options.Overall for the city and the surge in prices I can’t complain, but would not recommend this hotel unless you were in a pinch.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Matt

Disliked: Cleanliness, amenities, property conditions & facilities
Air Conditioning did not work and rooms were 30 degrees according to the thermostats. Drains were clogged and there was a smell of mildew. Paid an insane sum for our rooms due to the Taylor Swift concert. The staff did their best so no complaints there.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Georg

Liked: Cleanliness, staff & service
War ok
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky and old hotel

No AC, uncomfortable, stinky room
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Gunnar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Heating

Hotel was fine and staff were friendly but the rooms were incredibly hot with no way to turn the heating down. Had to sleep with balcony door open.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Kiara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very outdated and smelled like old carpet. A/c barely worked.
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Jason

Disliked: Staff & service
The hotel ignored my repeated messages as well as all messages and phone calls from Expedia. Even after I returned home, they still ignored both me and Expedia! DO NOT patronize this hotel. Even Expedia couldn’t get a response from them. They should be removed from Expedias properties!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Property didn’t have a functioning A/C or ventilation system.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends and I stayed 3 nights at this hotel. One of the nights the fire alarm went off at 530am due to a small cooking fire in the hotel kitchen. We had to evacuate using the stairwell from the 12th floor and the staff was very rude telling us to go back up to our rooms via the stairwell. Also, let me not forget to mention that there was no phone to call reception in our room. The hotel description states they have air conditioning but that is a lie. There is no air conditioning in the rooms only the halls and reception are fresh and cool. The rooms were hot and stuffy, so uncomfortable. Overall experience was horrible. Hotel prices were astronomically high for what we got. Not worth it.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort

Go back in time to 1970

Checking in, they tried to charge me full amount even though i had paid in advance online, took time for them to sort their computer system and find out shy. Then on check out, same again, system said i needed to pay. Luckily i had same member of staff who remembered and after again searching thru the system found out nothing to pay. Overall, the rooms are very dated, straight out of 1970. Carpets threadbare in places and in overall bad condition, curtains needing replacement and walls in need of paint. Bathroom again looked very dated. Its almost like going back in time to 1970’s with this hotel, very George & Mildred for those of a certain vintage. Personally i only needed somewhere to rest and grab a morning shower, so as it had clean sheets and a soft mattress, i was ok, but id not stop there again should i visit Gelsenkirchen
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Cenk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat mir insgesamt gut gefallen. Die Zimmer sind komfortabel, sehr sauber und angenehm geräumig. Man merkt, dass auf Sauberkeit und Ordnung viel Wert gelegt wird. Das Personal war freundlich und der Aufenthalt insgesamt sehr angenehm. Ein kleiner Kritikpunkt ist die fehlende Klimaanlage. Es gibt lediglich eine Lüftungsanlage, die zwar für etwas Luftzirkulation sorgt, bei Außentemperaturen um die 30 Grad jedoch nicht ausreicht, um das Zimmer angenehm kühl zu halten. Trotzdem kann ich das Hotel aufgrund der sauberen, großzügigen Zimmer und des guten Gesamtpakets weiterempfehlen.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Simon Ormholt

Liked: Cleanliness, staff & service
Morgenmaden var ok uden at være prangende. 2 dage ud af 3 var der kogte pølser til morgenmad istedet for stegte.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein tolles Zimmer mit super Aussicht ! Die Renovierung ist sehr gelungen ! Das Frühstück ließ keine Wünsche offen !
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, amenities
Zimmer,Personal,Ausstattung 🔝, kurze Wegstrecke zur Bushaltestelle und ebenso ein kurzer Weg zum Bahnhof und Einkaufszone…..
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, amenities
Nettes freundliches Personal,Hotelmanager gab uns eine Runde Bier aus als Entschädigung für die Baumaßnahmen bzw. Lärm,tolle Geste….
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Sehr gutes Frühstück und renovierte Zimmer. 👍 Noch einige Baustellen im Haus.
Stayed 1 night in Nov 2025