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Highland Manor Inn

Property class: 3

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Photo gallery for Highland Manor Inn

A gazebo with a wooden structure and a roof, surrounded by a grassy area and trees. - Highland Manor Inn (Townsend)
A rustic house with a gabled roof, surrounded by well-maintained hedges and a lawn. - Highland Manor Inn (Townsend)
A hotel room with two beds, a desk, chairs, and a view of a balcony with a railing. - Highland Manor Inn (Townsend)
A hotel room with a bed, two chairs, a bench, a desk, and a window with curtains. - Highland Manor Inn (Townsend)
A kitchen with wooden cabinets, a tiled backsplash, and a coffee machine. - Highland Manor Inn (Townsend)
Consider a stay at Highland Manor Inn and take advantage of free continental breakfast, a terrace, and a firepit. In addition to a playground and a library, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Queen with Terrace

A hotel room with two beds, a TV on a wooden dresser, a desk, and a window with curtains.

Deluxe Double Queen with Terrace

9.2 out of 10
Wonderful
(35 reviews)
  • Valley view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Leisure Suite with Private Balcony

A hotel room with a bed, a TV on a wooden dresser, a chair, a sofa, a small table, and a window with curtains.

King Leisure Suite with Private Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Leisure Suite Terrace Level

A hotel room with a large bed, two chairs, a desk, and a window with a mountain view.

King Leisure Suite Terrace Level

9.0 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen with Whirlpool, Terrace, Fireplace

A hotel room with a bed, two chairs, a small table, and a balcony with a view of trees.

Queen with Whirlpool, Terrace, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen with Whirlpool, Balcony

A hotel room with a bed, two wall-mounted lamps, a wooden headboard, a bedside table, and a small wooden cabinet.

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King with Whirlpool, Balcony

A hotel room with a bed, two chairs, a bench, a desk, and a window with curtains.

King with Whirlpool, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Leisure Ground Level

A hotel room with a dark leather sofa, a single bed with a blue and white bedspread, a nightstand with a lamp, and a framed picture on the wall.

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King with Balcony, Fireplace & Whirlpool

A hotel room with a bed, a desk, a television, a fireplace, and a window with curtains.

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King, Jacuzzi & Fireplace - Non Smoking

A hotel room with a bed, two armchairs, a small table, a desk, a TV, and a view of the outdoors.

King, Jacuzzi & Fireplace - Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Queen, Upstairs, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of mountains through the window.

Two Queen, Upstairs, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Queen with Private Balcony

A hotel room with a sofa, armchair, desk, television, and a bed.

Queen with Private Balcony

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Mountain View

A hotel room with a bed, a TV, a desk, and a chair.

Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Townsend is home to Highland Manor Inn. While the natural beauty of Great Smoky Mountains National Park and Cades Cove can be enjoyed by anyone, those looking for an activity can check out Ober Mountain. Looking to enjoy an event or a game while in town? See what's going on at Jack Renfro Stadium, or consider a night out at The Trillium Venue. Visit our Townsend travel guide
View more Motels in Townsend
Map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882

What's nearby

  • The Little River Railroad and Lumber Company Museum
    5 min walk - 0.3 miles
  • Dark Island Swinging Bridge
    6 min walk - 0.4 miles
  • Townsend Visitor Center
    8 min walk - 0.4 miles
  • Shadows of the Past Hiking/Biking Trail
    8 min walk - 0.4 miles
  • River Rage Go-Kart Track
    2 min drive - 1.5 miles

Getting around

  • McGhee Tyson Airport (TYS)
    31 min drive

Restaurants

  • Walland Shop Groceries And Gas
    11 min drive
  • Peaceful Side Social
    13 min walk
  • The Townsend Abbey
    3 min walk
  • Burgermaster Drive-in
    3 min drive
  • The Heavenly Roast
    12 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Highland Manor Inn have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Highland Manor Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Highland Manor Inn?

Check-in begins at 3:00 PM.

What time is check-out at Highland Manor Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Highland Manor Inn located?

Situated in Townsend, this motel is steps from The Little River Railroad and Lumber Company Museum and 2.3 mi (3.7 km) from Great Smoky Mountains National Park. Shadows of the Past Hiking/Biking Trail and Dark Island Swinging Bridge are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Highland Manor Inn Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 580 out of 820 reviews
Rating 8 - Good. 183 out of 820 reviews
Rating 6 - Okay. 35 out of 820 reviews
Rating 4 - Poor. 14 out of 820 reviews
Rating 2 - Terrible. 8 out of 820 reviews

Reviews

Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff was very friendly. Great location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a marathon so the location was great. Beds are good, but a little stiff for my liking. Staff was very friendly and helpful. Breakfast is minimal and only opens at 8:00.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lisa D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean rooms. Friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely gorgeous Inn where you can relax and enjoy the scenery all around. The staff and owners are wonderful people that take care of every need.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, people were wonderful. I’ll be back! Thanks
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and friendly. Room was clean and easy access - was able to back the car right up to the door. Nice balcony to sit on too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the bed was comfortable and great views!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice. The staff was helpful and really nice. Loved the pool. Easy parking. And quiet.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely beautiful great Location and overall a great experience. Will definitely stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was nicely furnished and had plenty of room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean when we arrived and cleaned daily during our stay. The beds were very comfortable . The only improvement could have been a brighter light over the sink. I would totally recommend staying here.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy property and convenient to the car show
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tammy Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lady at deck. Religious owned . Bed very comfortable. Great covers. Great location. No complants
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Townsend and the hotel was great! Our room was clean and smelled great. The hotel in general was well maintained. The staff were great and very helpful! We hope to see you again for the 2027 Smoky Mountain Scottish Festival and Games!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/check-out. Large quiet room. Very clean, comfortable bed. Easy access to property. Each room has its own entrance, and parking was easy, right in front of the room. Breakfast is offered, but we chose not to take advantage of it, so we can't speak to it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Vance

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for our short one night stay. Every thing was very clean and the lady in the office was super nice. Breakfast was very small with few options but fine for a quick bite before hitting the road.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, amenities were great, staff was so amazing as always. Love this place!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely property, and quiet.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended to us by someone that works there. My son and I took up the chance to check it out. We had a very pleasant experience overall. Rooms and grounds were clean, temperature of the room was just right walking in. The beds were comfortable which is always the make or break of any hotel. Pool area was roomy although I didn't get in. In the morning, I saw that the grounds were quite nice. They clearly pay attention to a lot of little things here. It has a nice charm to it. The back entrance is very helpful for those us in lower riding cars so good to check that out on the map. And how refreshing it is to see the Word of God shared in the room and general area! Definitely noted. There was two minor things that I would tweak. 1) the bath floor. Tile was fine and clean, just very dated. I think changing that alone would remove the thought of dated as the rest of the property really felt more like a mountain inn which it is! 2) If you arrive at night from the north, just be aware the driveway is kind of hidden by a big tree so hard to see. Some lights there would be great to mark it. From the south, you'll see it no problem. Lastly, the ladies at the front desk were very kind. Pleasant vibe here that is in character with the location. And a very welcome change from the chain hotels that while nice can be somewhat 'meh'. Charm and character appreciated and definitely recommended!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the quiet rooms and comfort. The location is perfect as it is close to Cades Cove
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Reagan

Liked: Cleanliness, amenities, property conditions & facilities
great location, friendly staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so wonderful! It's in a great location to Cades Cove, nature trails, locally owned restaurants and more. I stayed here with my parents when I was a teenager and it was really great to come back with my own family.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff and convenient
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Small motel in Smokies locally owned with owners on premises~very nice people nice stay!
Stayed 2 nights in Sep 2025