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Best Western Galena Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Galena Inn & Suites

A luxurious bedroom with a large bed, a separate bathroom with a bathtub, and a view of the hotel's interior. - Best Western Galena Inn & Suites (Galena)
An indoor swimming pool with clear water, wooden walls, and a lifeguard station. - Best Western Galena Inn & Suites (Galena)
A modern living room with leather armchairs, a round coffee table, a flat-screen TV mounted on a brick wall, and a kitchen area with a coffee machine and breakfast bar. - Best Western Galena Inn & Suites (Galena)
A reception area with a wooden reception desk, a wall-mounted clock, and a decorative branch sculpture. There is a seating area with chairs and a table, and a framed picture on the wall. - Best Western Galena Inn & Suites (Galena)
A modern spa room with a circular bed, a bathtub, and two chairs. - Best Western Galena Inn & Suites (Galena)
Consider a stay at Best Western Galena Inn & Suites and take advantage of free full breakfast, a fireplace in the lobby, and a 24-hour gym. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for King Room - Non-Smoking

A bedroom with a bed, a seating area, a bathtub, and a television.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk with a chair, a TV, a desk lamp, a nightstand with a lamp, a large bathtub, and artwork on the walls.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk with a computer, a chair, a sofa, a large bathtub, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a sitting area with a TV, a fireplace, and a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A circular bed with a blue mattress, a large white bathtub, and a fireplace.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A log cabin room with a bed, a television, a chair, and a table.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A stone bench in a rustic, textured room with a single wall-mounted light fixture.

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a desk lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

A hotel room with a large bed, a desk with a computer, a television, and a seating area with a chair and a sofa.

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a sitting area with a chair and table, a bathroom with a bathtub, and a large window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and a patterned carpet.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern spa room with a circular bed, a bathtub, and two chairs.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a desk with a computer, a chair, a sofa, a large bathtub, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A circular bed with a blue mattress, a large white bathtub, and a fireplace.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a desk, a chair, a desk lamp, a TV, a bathroom with a bathtub, and a large window with curtains.

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Galena, Best Western Galena Inn & Suites is in the historical district. Horseshoe Mound and Casper Bluff Land and Water Reserve reflect the area's natural beauty and area attractions include Linmar Gardens and Aqua Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Visit our Galena travel guide
Map
9923 West US Route 20, Galena, IL, 61036

What's nearby

  • A two-story brick building with green shutters and a flagpole with an American flag.
    Grant Home
    8 min walk - 0.5 miles
  • A military cannon in a park with autumn trees and a statue in the background.
    Grant Park
    11 min walk - 0.6 miles
  • A large, ornate Victorian-style mansion with a prominent tower, surrounded by a well-maintained garden and a decorative iron fence.
    Belvedere Mansion
    13 min walk - 0.7 miles
  • A brick building with a green roof, a white door, and a sign that reads "Glenna Welcome Center".
    Old Market House
    18 min walk - 1.0 mile
  • A building partially covered with green ivy.
    Dowling House
    19 min walk - 1.0 mile

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional)
    30 min drive

Restaurants

  • Casey's General Store
    4 min drive
  • McDonald's
    4 min drive
  • Culver's
    6 min drive
  • Galena Roasters
    20 min walk
  • Blaum Bros Public House
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site, and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).

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Reviews

Best Western Galena Inn & Suites Reviews

8.4

Very Good

8.4

Cleanliness

10

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice breakfast, clean pool, nice shower.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Location was good.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

amiee

Liked: Cleanliness, staff & service
Helpful staff. Clean. Co venient location. They could stand to do some updates.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Cammie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious, clean and comfortable. Very close to downtown Galena. Only glitch for our 70+ group was a lack of elevator!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and fresh smelling. Not over-powering, just fresh. Staff was polite. Lobby and hall was clean.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Nancie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine, great location. Only thing i could fault for the price is balconys should be swept for rooms being rented, especially those facing back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub very clean
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Lexanne

Liked: Cleanliness, staff & service
It was clean, smelled pretty musty, was pretty muggy and moist in the room and the bed wasn’t very comfortable but overall it was a decent stay. Nothing to be over the moon about. Staff was very kind and attentive.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend had the cave room and it was absolutely fantastic!!! We stayed for one night but this room was spotless when we got there, everything was so perfect and clean. The staff were super friendly! Good location and great price for everything included:)
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Outdated and smells moldy. Pool area was dirty. Hot tub had a questionable ring of orange slime. Hot tub broke down the second day. Pool has flaps separating the indoor/outdoor sections of the pool, and they were so filled with black mold, we got out and used the door instead of touching the flaps or swimming under water. Breakfast had luke warm, soggy potatoes. The waffle dispenser was slow and difficult. Staff was nice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms. Will stay again. Thank you!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Serryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best water pressure I've ever had at a hotel. The room was big. Bed was okay.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Diane

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for one night. It was okay for one night but personally I could not have stayed two as whatever scent they were using in the lobby was so strong and to me an awful smell that I would not have made it through a 2nd night. That said, the room was huge which was great. Unfortunately, it had a damp smell to it. We kept the door to the outdoors open as long as we could just to air the room out. The pool was good and the breakfast had a lot of options. Location was good for us and you could walk into town if you didn't mind going down the hill and climbing back up hill. For us, it was a great walk. Would probably not stay here again simply due to the smells. Maybe they wouldn't bother someone else.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Room was clean. Pool and hot tub was so fun. The breakfast was amazing. Had a great time.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Great decor in the suite and thoroughly enjoyed our time! Would stay there again!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, but tub drain very slow and hair dryer didnt work. Great breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

shenila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hot tub, excellent breakfast.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, well furnished, a comfortable bed, and a great shower. Breakfast was very good with lots of options. Staff was also very friendly and very helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

william

Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and front desk person was super friendly. Bed was comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fun and cozy. Had the aquarium room. Mood lights in the room with a clam bed and actual fish aquarium. Great setup and amenities fridge and microwave. The jetted tub and spa shower was awesome fun. With a sauna. Recommend trying it out. The breakfast was really good. The on prem pool and hot tub was excellent to use.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning grub, awesome staff..great location,ty
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
pool looks dirty and water runs and connected outside pool, how can that be heated??? other wise service was good, room was clean, we love the shower!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price was Good compared to others hotels in the area.
Stayed 1 night in Jul 2025