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Aparthotel

Pier House Accommodation

3.0 star property
Aparthotel in Funchal, steps from Se Cathedral

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Pier House Accommodation provides a cozy retreat near two of Funchal's highlights: the historic Se Cathedral and scenic Avenida do Mar. Travelers appreciate the practical in-room WiFi that keeps them connected while enjoying the calm of smoke-free premises.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Studio

Comfort Studio | Free WiFi, bed sheets

Comfort Studio

Highlights

Free rollaway/extra beds
Kitchenette
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Cookware/dishes/utensils
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room

Free WiFi, bed sheets

Comfort Double Room

Highlights

Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | Free WiFi, bed sheets

Comfort Studio Suite

Highlights

Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
R. Dos Murcas 4, Funchal, Madeira, 9000-058

What's nearby

  • Funchal Tourist Office - 2 min walk - 0.1 miles
  • Se Cathedral - 2 min walk - 0.1 miles
  • Town Square - 2 min walk - 0.1 miles
  • Funchal Marina - 2 min walk - 0.1 miles
  • Avenida do Mar - 2 min walk - 0.1 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Studio: Specialty Coffee & Brunch - ‬2 min walk
  • ‪Restaurante CaféApolo - ‬1 min walk
  • ‪Penha D'Águia - ‬2 min walk
  • ‪Golden Gate Café - ‬1 min walk

About this property

Pier House Accommodation

Aparthotel in Funchal, steps from Se Cathedral
This smoke-free aparthotel features free WiFi in public areas. Each apartment features free WiFi, a flat-screen TV, and a hair dryer. Weekly housekeeping is available.
Pier House Accommodation offers 5 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Mini-fridge

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekly)

Location highlights

  • In an entertainment district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 46073/AL

Property is also known as

Pier House Accommodation Funchal
Pier House Accommodation Aparthotel
Pier House Accommodation Aparthotel Funchal

Frequently asked questions

Is Pier House Accommodation pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Pier House Accommodation?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Pier House Accommodation?

Check-out is at 11:30 AM.

Where is Pier House Accommodation located?

Located in the heart of Funchal, this aparthotel is steps from Se Cathedral, Avenida do Mar, and Praça do Povo. Funchal Tourist Office and Museu da Madeira Wine Company are just steps away.

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Pier House Accommodation Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 16 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

9.4/10

Cleanliness

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities, communication
Very centric, very good rooms... the beds could be a bit more comfortable but its still good...
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Great value for money

Perfect location, very clean room, comfortable bed and pillows! The only thing missing was some sort of a mosquito screen on the windows - every time I opened them to get some fresh air, tiny flies from the nearby trees invaded my room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tanita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, good rooms and service!
Stayed 4 nights in May 2024

8/10 Good

Harshida

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely central Funchal location close to everything. It is perfect for exploring the main town and port area.
Stayed 3 nights in Feb 2023

6/10 Okay

Hallie

Liked: Cleanliness, room comfort

Great location

Great location in town waking distance to restaurants and right down town. Easy walk to the water and marina. We were there for Carnival and it was a perfect location. If you are looking for a quiet location- there might be a better option. It was perfect for what we were looking for.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
In the center of Funchal. Make sure to let them know your arrival time so they can be there to coordinate checkin. Amazing value right in the heart of the city. Would recommend to anyone visiting
Stayed 1 night in Jul 2022

10/10 Excellent

Timothy

Liked: Cleanliness, room comfort, communication

Pier

People were very nice. Place was clean. Can hear outside noise but that’s everywhere in Madeira
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
I recently stayed three nights at Pier House, and loved it. The location was excellent, just a block from the center and the waterfront. The room was pleasant and spacious. The concierge, Andre, could not have been more friendly or helpful in providing airport transfer, car rental, and advice. He helped me squeeze the most out of my too-short time in Madeira. Thank you Andre!

10/10 Excellent

May

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in the middle of town, very clean and nice rooms with little touches like welcome chocolates. Next to amazing restaurants and cafes. Loved our stay overall, and would stay again, but be aware it’s above a nightclub that goes til past 4am on weekend. Bring ear plugs. Also, don’t expect host to reply to or remember messages via Expedia chat - get their number (different than the one posted) and call them directly to confirm things like parking and arrival time.
Stayed 3 nights in Aug 2024

6/10 Okay

Anabela

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Pier house is not a hotel, guest house maybe? Positives Location, close to everything spacious rooms and nice decor, better then the photos Negatives The room ceiling vibrates when someone walks upstairs, even the top light moves, can be annoying when you want to sleep They require a deposit?! Nobody does this anymore, most hotels just scan your card Tv most channels don’t work Reception is not open as per the hours shown and they close for lunch Texted asking if we could leave the bags, was told yes, and when we got there they were closed for lunch break. Never heard of a hotel closing for lunch! They could have mentioned that !!!! So last day was a bit of a waste of time because couldn’t trust them to leave the bags and reception being open.
Stayed 5 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, room comfort, communication

City Centre Gem

Pier House far exceeded our expectations. We spent 3 nights here because the hotel we wanted were fully booked. Pier House proved to be an excellent alternative- comfortable, clean and welcoming. We received a very warm and helpful welcome- staff did everything they possibly they could - including giving us a lift to collect our luggage from nearby hotel. The room was immaculate, modern with all the comforts of a modern hotel. We even had a scrumptious breakfast hamper delivered to our room each day. I feared the room might be a little noisy with it being a city centre, and I mean centre location, but it was actually ok. Yes there was a little street noise, but nothing significant. (I live in the middle of nowhere, with no noise and our stop was over New Year and there were still party goers returning at 9am) We slept fine. Would I return- yes, absolutely. If you are looking for reasonably priced accommodation in the very centre- best location for getting out and about during the day and night, then you really can’t go wrong here. Oh, and we had a lovely view too.
Stayed 3 nights in Dec 2022

10/10 Excellent

DARYA

Liked: Cleanliness, amenities, property conditions & facilities, communication
I want to thank Teresa and Andre for providing such wonderful service. There are no words to express my gratitude for their help outside of their working hours. My flight to Madeira was extremely delayed, and I arrived on the island at 4 a.m. Teresa stayed in touch with me and ensured Andre was ready to pick me up whenever I needed. Andre picked me up at the airport, safely delivered me to the hotel, checked me in, and helped me find my room. Additionally, my return flight was canceled, and I called Teresa at midnight, hoping to find an available room, and she answered! This was especially surprising, considering her working day ends at 6 p.m.! She picked up the phone, arranged for an apartment, and asked Andre to pick me up. The airport was packed with people who couldn’t find available rooms, and there were no taxis. Yet, I received luxury service by calling the right person in the middle of the night. They picked me up from the airport, settled me into the apartment, and didn’t take any money upfront! They simply said, “You can send a wire later.” I had a 35-hour flight delay. I was so exhausted and upset, and those two people were a blessing amidst all that disaster. Thank you so, so much again!
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort, communication

No sleep because of nightclub, poor communication

Clean rooms, comfortable bed, convenient location within Funchal. But the positives are lost on the poor customer service and complete lack of sleep. I could not sleep at all for four nights. The hotel is directly above a bar/night club that played pounding music until 4am one night, 2am other nights, including Sunday and Monday nights. It was impossible to sleep. The bedroom vibrated from the music bass. The hotel does not own the club so they have no control, but it’s the same building and can be heard and felt clearly. You will not sleep if you stay here. Poor customer service. To begin, the booking confirmation stated there was no front desk and to contact the property to make check-in arrangements. I tried to contact multiple times, they did not reply to messages. I eventually managed to get a response on the phone on the day of our arrival when the only instructions given were “call us when you arrive at the property”. When we arrived that evening, the person who answered the phone was unhappy and rude, telling us that he had needed to leave the supermarket to check us in – not at all welcoming to hotel guests. There was a huge deposit to pay each to "protect the hotel against damage". This was far too excessive, particularly as we had already paid for our stay in advance. After we left, one of the deposits had a deduction with no explanation. The hotel claim this is due to exchange rate, yet the other was refunded in full so it cannot be.
Stayed 4 nights in Sep 2024

8/10 Good

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unterkunft war in Summe ordentlich, auch in Bezug auf Ausstattung (AC, kleine Geschenke etc.). Leider waren die Fenster nicht wirklich schallgedämmt, sodass die nahe Bar/Disko mit ihrer Musik/Gästen vor der Tür uns den Schlaf geraubt haben.
Stayed 1 night in Nov 2024

8/10 Good

Silvana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hôtel très bien situé à proximité immédiate des centres d’intérêts, bars, restaurants, à quelques pas des arrêts de bus pour l’aéroport et autres destinations. Calme, propre. Seul bémol, l’ascenseur est très capricieux et fonctionne relativement peu souvent.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Chambre propre dans le centre de funchal
Stayed 1 night in Oct 2023

8/10 Good

Ana

Liked: Cleanliness, room comfort, communication

Profissionalismo e simpatia

Simpatia, boa localização, design agradável. A voltar.
Stayed 8 nights in Sep 2023

8/10 Good

Armin Karl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mitten im Zentrum
Stayed 3 nights in Sep 2023

10/10 Excellent

pascale

Liked: Cleanliness, room comfort, communication
Très bel hôtel calme Tout peut ce faire à pied accès bus à proximité si nécessaire A recommander les yeux fermes
Stayed 3 nights in Sep 2023

10/10 Excellent

Heinrich

Liked: Cleanliness, room comfort, communication

Super beliggenhed

Fantastisk beliggenhed. Tæt på alt. Vi var der 1 uge og kommer helt sikkert igen. Super søde ansatte i receptionen.
Stayed 7 nights in Mar 2023

2/10 Terrible

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Die Unterkunft ist schön und sauber. Leider befindet sich darunter jedoch ein Club, wo bis 5 Uhr morgens ein DJ auflegt. Trotz geschlossenen Fenstern und Oropax hört man alles.
Stayed 2 nights in Mar 2023

2/10 Terrible

Henrik Sass

Disliked: Room comfort, communication
Stayed 7 nights in Jun 2025

6/10 Okay

berk

Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

8/10 Good

Birta

Stayed 1 night in Dec 2024
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Policies

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