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Nishitetsu Hotel Croom Hakata

4.0 star property
Hotel with a full-service spa, 10-minute walk to Tochoji Temple

Choose dates to view prices

Nishitetsu Hotel Croom Hakata offers a quiet respite in central Fukuoka. Guests enjoy two restaurants with Japanese and global cuisine. The full-service spa provides relaxing treatments, and free WiFi keeps everyone connected. Nearby, explore the historic Tochoji Temple.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Business Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Refrigerator
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Refrigerator
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Refrigerator
Premium bedding
Private bathroom
Hair dryer
Bidet
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.3 miles
  • Tochoji Temple - 8 min walk - 0.5 miles
  • Canal City Hakata - 9 min walk - 0.5 miles
  • Kushida Shrine - 10 min walk - 0.6 miles
  • Fukuoka Anpanman Children's Museum - 16 min walk - 0.9 miles

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪むっちゃん万十 - ‬2 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪バソキ屋 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

Upscale hotel near Canal City Hakata
Located close to Tochoji Temple and Marine Messe Fukuoka, Nishitetsu Hotel Croom Hakata provides an indoor mineral hot spring (onsen), a grocery/convenience store, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, 2F 博多 飛うお, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), hot springs on site, and valet parking (surcharge)
  • An elevator, luggage storage, and a banquet hall
  • 1 meeting room, coffee/tea in the lobby, and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 503 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bidets, tubs or showers, and free toiletries
  • Refrigerators, electric kettles, and housekeeping

Similar properties

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Nishitetsu Hotel Croom Hakata Gion
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.2 out of 10, Wonderful, 621 reviews
Nishitetsu Hotel Croom Hakata Gion

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 2,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 106 ºF
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Is Nishitetsu Hotel Croom Hakata pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Hakata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Nishitetsu Hotel Croom Hakata?

Check-out is at 11 AM.

Where is Nishitetsu Hotel Croom Hakata located?

Located in Hakata Ward, this spa hotel is within a 15-minute walk of Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 mi (5 km). Hakata Station is only a 3-minute walk and Gion Station is 8 minutes.

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Reviews

Nishitetsu Hotel Croom Hakata Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 611 out of 1032 reviews
Rating 8 - Good. 306 out of 1032 reviews
Rating 6 - Okay. 69 out of 1032 reviews
Rating 4 - Poor. 28 out of 1032 reviews
Rating 2 - Terrible. 18 out of 1032 reviews

Reviews

6/10 Okay

Ming wai

Liked: Staff & service, amenities
The room is a bit dated , but location is convenient and next to Hakata train and bus station . The room is small as typical in a Japanese hotel . The best part to me is the onsen on site to use at the end of the day.
Stayed 2 nights in Nov 2025

6/10 Okay

Ming wai

Liked: Staff & service
The hotel is a bit old, and carpet and rooms are a bit dated.
Stayed 1 night in Nov 2025

8/10 Good

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
We had to move rooms because the air conditioning wasn’t working. Staff member did not help with luggage. Laundry facilities clean and there were many machines. Room small but hotel is lovely. Great location. Hot bath was great but crowded.
Stayed 1 night in Nov 2025

8/10 Good

shinji

Liked: Cleanliness, amenities, property conditions & facilities
部屋が綺麗で快適でした
Stayed 1 night in Nov 2025

10/10 Excellent

Rei

Liked: Cleanliness, amenities, property conditions & facilities
良かったです また利用したいです
Stayed 1 night in Nov 2025

8/10 Good

Kam Sau

Liked: Cleanliness, amenities, property conditions & facilities
近巴士總站，非常方便。 所選房型有按摩椅，非常舒適
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel close to Hakata Station. Friendly staff. A great variety of breakfast options that cater to both Japanese and western tastes (eggs, bacon, cereals, toast etc). An awesome feature I liked also was the fact you could see how many of the washer & dryers were available for use from your room TV - meaning no need to haul your washing to the machines only to find them all in use. Also the shower pressure and temperature was amazing! Only downside I can think of was that the wifi was a bit spotty at times but otherwise would highly recommend this hotel!
Stayed 4 nights in Oct 2025

8/10 Good

Nobuko

Liked: Cleanliness, property conditions & facilities
駅近で大浴場もゆっくり出来ます
Stayed 1 night in Oct 2025

4/10 Poor

Takeshi

Disliked: Property conditions & facilities
ベットが硬いのとWi-Fiが頻繁に切れました…
Stayed 1 night in Oct 2025

4/10 Poor

Koei

Liked: Staff & service
Disliked: Cleanliness
エアコンの音がうるさく寝れない。 チェックインに時間がかかりすぎる。
Stayed 1 night in Oct 2025

8/10 Good

Hirofumi

Liked: Cleanliness, amenities, property conditions & facilities
温泉の浴槽が広く快適だった
Stayed 1 night in Oct 2025

10/10 Excellent

KENSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Oct 2025

10/10 Excellent

uchizono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの匂いがリラックスを誘う。
Stayed 2 nights in Oct 2025

8/10 Good

corey

Liked: Staff & service, amenities
Room was ok but needs an upgrade to cleaner floors and walls. Breakfast was very subpar. Staff were nice and the onset area was great including a sauna. Would stay here again for the convenience of the location- 5 minute walk to the Hakata Train/ Bus Station.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Takuro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用させてもらっていますが、施設や立地、スタッフ対応どれをとっても大変素晴らしいです。 福岡での宿泊はココ一択です。
Stayed 3 nights in Sep 2025

8/10 Good

MIKA

Liked: Amenities
足のマッサージが部屋にあり、とても嬉しかった。
Stayed 1 night in Sep 2025

6/10 Okay

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities
朝食ビュッフェのレストラン部屋着OKの方が良い
Stayed 1 night in Sep 2025

8/10 Good

jicha

Liked: Cleanliness, staff & service, property conditions & facilities
値段のわりに駅近でサービスもとてもよかった
Stayed 1 night in Aug 2025

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities
コテが借りられるのが便利
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高的住宿

非常方便的地點，鄰近巴士站車站商場。 性價比高，這個價錢有浴場非常不錯。 房間及公共設施整潔。 唯一要挑剔的是床褥真的偏硬，希望日後能有改善。
Stayed 2 nights in Aug 2025

10/10 Excellent

Uchida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で最新の機器、スタッフの方々がとても親切、お風呂が気持ち良い。コンビニに直結、コメダ珈琲にも直結しています。駅からも近く、ロビーもZoom会議（聞くだけの場合）にも参加できました。また利用させていただきたいです。
Stayed 2 nights in Aug 2025

8/10 Good

OSHIMA

Liked: Cleanliness, staff & service, property conditions & facilities
アメニティが部屋に置いてないことの説明が欲しかった。 前もってアメニティがある場所を説明していただければ良かったと思います。
Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅にも近くコンビニもあり大浴場もあり、とても利便性がよく快適でした。 お部屋もキレイでした。
Stayed 1 night in Aug 2025
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