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Hotel Zeil

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Room - Hotel Zeil (Frankfurt)
Exterior - Hotel Zeil (Frankfurt)
Room - Hotel Zeil (Frankfurt)
Breakfast area - Hotel Zeil (Frankfurt)
Reception - Hotel Zeil (Frankfurt)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

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Room options

View all photos for Standard Single Room

Living area

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Zeil 12, Frankfurt, HE, 60313

What's nearby

  • A historic building with arched windows and a central entrance.
    Frankfurt Zoo
    6 min walk - 0.4 miles
  • A street with trees, benches, and outdoor seating.
    MyZeil
    9 min walk - 0.5 miles
  • A bustling European square with traditional half-timbered buildings, a prominent church tower, and outdoor cafes.
    Römerberg
    11 min walk - 0.6 miles
  • A historic building with ornate architecture, surrounded by modern skyscrapers and outdoor seating areas.
    Hauptwache
    12 min walk - 0.7 miles
  • A Christmas market with illuminated stalls and a large decorated tree.
    Frankfurt Christmas Market
    12 min walk - 0.7 miles

Restaurants

  • Richard Diana Patisserie
    4 min walk
  • Thai Snack - Frischer Wok
    4 min walk
  • Palmo Fried Chicken
    2 min walk
  • SAFF-Et
    3 min walk
  • Green Thai
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Property payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

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Reviews

Hotel Zeil Reviews

7.6

Good

8.2

Cleanliness

8.0

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Frankfurt

Located on Frankfurt main street, close to the the Hauptwache and to the Konstablerwache subway station, Hotel Zeil offers excellent accomodation. My room was big, comfortable and clean. Hotel's staff is friendly, helpful and my stay there was very pleasant.
Stayed 5 nights in Jan 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Not happy to hear a lot of noise in the corridor overnight, the hairdryer in the bathroom was not working so I had to ask at Reception for a new one. Also, very inconvenient too, to have only one lift. However, the staff were very pleasant and polite.
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
right next door to a night club that goes til 4AM.....loud and noisy. We mistakenly tried to cancel after a prepay and took over a month of them screwing with us to reinstate the reservation. What stress. When we arrived with 2 people they charged us both rooms 400 euro each room additional! Scammed us. small old hotel in decent neighborhood but lots of bars with drunks. Beware
Stayed 8 nights in Jan 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Pros: We liked that it was a short walk from the subway station and near shopping, some good brunch spots, and near the Christmas market. Bedding and towels were clean. Cons: if you left the bathroom door open, the whole room will smell like cigarette smoke. The smoke smell probably travels through the ventilation. Hair that was not ours was found on the bathroom wall. There is no safe to store your important items, nor was there a latch on the door for security. I found this interesting especially since this is listed as a hotel and not a hostel. We also found it odd that they make you return your keys at the front desk EVERY time you leave the hotel, regardless of whether you wanted your room cleaned or not.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superlage, fairer Preis und sehr nettes Personal. Sauber und ausreichend ausgestattet.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Skuffende

Når man betaler 2.500 pr. Nat for et enkeltværelse, så forventer man mere end et kosteskab
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal,sehr gute Lage Man hört leider Musik von einer Bar bis ca 0200 Uhr Nachts.Ansonsten alles bestens!!!
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Zentral, Menschen an der Rezeption sehr nett, Diverse kl. Mängel im Zimmer
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, super Lage
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Sehr freundliches Personal und zentral gelegen. Zimmer zwar sauber geputzt, aber gefühlt Geruch nach Schimmel, der allerdings nicht zu sehen war. Bettwäsche sauber aber Bettzeug an einigen Stellen fleckig.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff, particularly the main reception guy through the day. Location is good. Depending which direction you come from it is adjacent to a red light area but that's fine and avoidable if you wish. Few hundred yards from the u-bahn station. Lots of eateries right outside too. The room was nice. We got a welcome free upgrade on arrival. Hotels in Frankfurt seem quite expensive in general for the city that it is. We paid about 150-160 euro p/n after city taxes, so I couldn't say it's great value for money. This may have been to do with the iron man that was going on pushing price up but I don't think so. All in all not a bad option for a Frankfurt stay. Wouldn't have a problem staying again.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Vastinetta rahalle

Vanhahko, mutta siisti hotelli hyvällä sijainnilla.
Stayed 3 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
not a good hotel, single bed instead of double, matrasses terrible, wanted non smoking but was smelling of smoke, everything is old and not nice, but people are friendly
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

a good location

reasonable price for the quality
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel right on the main shopping street. We went to Frankfurt for a few days to see the Christmas market, which was just a few blocks away. Very nice owners, always asking if there was anything that we needed. Very clean hotel. Dozens of restaurants, bars, grocery stores etc right by the hotel. Highy recommended!
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff were wonderful warm, genuine and friendly. There is no breakfast, so had to go out but this is not the worst thing. Room was small but perfectly adequate. I would go again, it's a good location
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Nettes Personal!

Die Fotos des Zimmers hatten in keinster Weise Ähnlichkeit mit dem Zimmer vor Ort! Das Zimmer war sehr nüchtern und kahl; lediglich ein Duschvorhang als Badtürersatz! Der Fernseher hatte keinen Empfang; trotz Versprechen des Personals, wurde keine Abhilfe geschaffen! Kein Frühstück im Hotel möglich! Der Preis ist vermutlich für Frankfurt angemessen!
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for early check-in, and we got our rooms ready at 7AM!!! Never experienced this before. Nice location and service. Only unusual thing - reception is closed during the night (10pm-7am) and it was little bit tricky to figure out, how to enter the building during night. But such experience was really fun :) I would recommend this hotel and will stay here again!
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super! Alles war richtig sauber und das Service war auch perfekt.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021