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Burlington Hotel, Best Western Premier Collection

Property class: 4

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Photo gallery for Burlington Hotel, Best Western Premier Collection

A coastal beach with a pier, a hill with a building, and people enjoying the water. - Burlington Hotel, Best Western Premier Collection (Folkestone)
A grand staircase with a stained glass window above, framed artwork on the walls, and a chandelier. - Burlington Hotel, Best Western Premier Collection (Folkestone)
A harbor with boats docked, a bridge, and buildings in the background. - Burlington Hotel, Best Western Premier Collection (Folkestone)
A room with a round dining table, two chairs, a white sofa with blue cushions, and a view of a distant tower through large windows. - Burlington Hotel, Best Western Premier Collection (Folkestone)
A large, historic building with multiple windows and a green dome. - Burlington Hotel, Best Western Premier Collection (Folkestone)
At Burlington Hotel, Best Western Premier Collection, you can look forward to a terrace, a garden, and laundry facilities. The on-site restaurant, Bay Tree Bar and Grill, features British cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with 2 bars and conference space.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, and a lamp.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, teal headboard, patterned pillows, bedside tables with lamps, and a clock.

Comfort Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a bedside table with a lamp, and a wall with a patterned wallpaper.

Comfort Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and curtains.

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

A hotel room with a large bed, two armchairs, a nightstand, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a sitting area with a round table, a vanity with a mirror, and a bathtub.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a chair, a radiator, and a window with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

A hotel room with a bed, a chair, a bedside table with a phone and a lamp, and a window with curtains.

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Small Room, Cozy Room

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

1 Double Bed, Non-Smoking, Small Room, Cozy Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking

A hotel room with a double bed, a sofa, a coffee table, and a large window with curtains.

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

A neatly arranged hotel room with a large bed, a chair, a bedside table with a lamp, and a telephone.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Folkestone, Burlington Hotel, Best Western Premier Collection is in the business district and near the beach. Quarterhouse and The Tower Theatre are cultural highlights, and some of the area's attractions include Leas Lift and Elham Valley Railway Museum. Brockhill Park Performing Arts College and Russell Gardens are also worth visiting. Looking to get your feet wet? Water skiing, windsurfing and sailing adventures can be found near the property. Visit our Folkestone travel guide
Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR

What's nearby

  • A crocheted sign spelling "PEACE" with red and white flowers, set against a backdrop of a cloudy sky and a view of the sea.
    Lower Leas Coastal Park
    1 min walk - 0.1 miles
  • A pebbly beach with a clear sky, a rocky hillside, and buildings in the background.
    Sandgate Beach
    3 min walk - 0.2 miles
  • A crocheted sign spelling "PEACE" with red and white flowers, set against a backdrop of a cloudy sky and a view of the sea.
    Leas Cliff Hall
    7 min walk - 0.4 miles
  • A bronze statue of a seated figure with a child on its lap, set against a backdrop of a large, open plaza with a series of arches in the distance.
    Folkestone Beach
    3 min drive - 1.2 miles
  • A lighthouse at dusk with a pink sky.
    Folkestone Harbour
    3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station
    15 min walk

Restaurants

  • The Park Inn
    14 min walk
  • The Bouverie Tap
    9 min walk
  • The Chambers
    11 min walk
  • McDonald's
    13 min walk
  • Sunshine Cafe
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Burlington Hotel, Best Western Premier Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Burlington Hotel, Best Western Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Burlington Hotel, Best Western Premier Collection?

Check-out is at 11 AM.

Where is Burlington Hotel, Best Western Premier Collection located?

Situated in the business district, this hotel is within a 5-minute walk of Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within 10 minutes. Folkestone Central Station is 15 minutes by foot and Folkestone West Station is 19 minutes.

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Reviews

Burlington Hotel, Best Western Premier Collection Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 611 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older hotel with views of the channel. The staff is very welcoming especially Hannah. She was so friendly and helpful! Our first room (220) was a little awkward with steps going into the room. We were upgraded to a room with a view of the sea which was perfect. Breakfast was over priced for what was offered.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely the location is great and the staff is superb. We had such a wonderful time, would gladly come again. Would highly recommend a stay at the Burlington!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff nice hotel good food and location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, I was able to get one of the self parking spaces, room was perfect for one, lucky to get a sea view, lovely breakfast and myself and my father felt it was good value. Also shower was good too :)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldnt have been more helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Great staff and very dog friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Svjatoslavs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel for the area, good quality breakfast, rooms clean and as described. Easy waking distance to town centre.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really friendly here. It’s a stone’s throw from the seafront (literally) and the breakfast was great - really good to see proper attention to vegetarian options and we could see there was a good meat option in the serve yourself buffet. It’s dog friendly too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was lovely and enjoyed the jacuzzi bath. Breakfast was tasty
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

catherine

Everything was lovely. Staff very welcoming, extremely dog friendly - we’d definitely go back.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice relaxed stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Great Hotel, our room was a 4 poster room with a view
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely hotel. Just what was needed the staff where 10 out of 10. Thank you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with super friendly staff. We had a beautiful room with side sea view. Breakfast was good with lots of choice. The hotel is old but has a great cocktail bar and conservatory . I would definitely recommend this hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mohammed Abul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with an amazing room. I stayed in the Junior Master Suite and me and the wife were blown away. The bathtub is a great addition and the room is quite big with a sofa and 4-poster bed. It was honestly an amazing stay and we will definitely come back for another staycation.
Stayed 0 nights in Mar 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here in a suit for my wife's birthday for 2 nights the room was lovely the sea view was more of a slight peek though some building's and tree's the lady on reception was really helpful, parking can be a bit hit and miss with only a handful of spaces available and some of the staff were using them. Overall enjoyed our stay we will be back .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Viveca

Liked: Cleanliness, staff & service, amenities
Burlington Hotel is a genuin and old english building with it´s history. For example in the elevator you feel like you travel back to the hotels big days. It is possible hard to keep the old air and make it modern. Although it need some renovation and fixing. A toilet with a step is not to recommend. Still I will stay at this hotel next time I visit Folkstone. The room is clean, the personal friendly and helpful. The breakfast had it all. I will recommend this hotel to friends.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully presented and well kept. The staff are friendly and courteous, and were helpful when we found our room to be too warm in the evening, sending a maintenance staff member to sort out the heating for us. The food was great, particularly the breakfast. Aside from impeccable service, the food was lovely. Locally sourced where possible, fresh, and hot. The coffee was particularly lovely.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Friendly staff lovely room an hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the coast, very nice room, great breakfast, very helpful and pleasant staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Room was lovely, facilities great staff frienflu and welcoming
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Staff were really nice welcoming
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean spacious room, very comfortable.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Room exceptionally clean Parking a bit hit and miss
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and warm room. Lovely, considerate staff. A thoroughly enjoyable stay. Wonderful staff, stylish atmosphere and quality beverages in the Bay Tree bar
Stayed 1 night in Jan 2026