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Mercure Florianópolis

Property class: 3.5

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Photo gallery for Mercure Florianópolis

A modern cafe with a wooden counter, seating area with chairs and tables, and large windows providing natural light. - Mercure Florianópolis (Florianópolis)
A person in an orange dress standing at the edge of a pool with a textured orange clutch. - Mercure Florianópolis (Florianópolis)
Restaurant - Mercure Florianópolis (Florianópolis)
Restaurant - Mercure Florianópolis (Florianópolis)
A poolside area with a wooden deck, a striped beach towel, white flip-flops, a straw hat, sunglasses, a yellow cup, and a smartphone on the deck. - Mercure Florianópolis (Florianópolis)
Located close to Florianópolis Botanical Garden and Ademir Rosa Theater, Mercure Florianópolis provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Adventurous travelers may like the cycling at this hotel. Be sure to enjoy international cuisine and happy hour at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a wooden desk, a telephone, a bed, a television, and a window with curtains.

Deluxe Suite, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Queen Bed

A hotel room with a bed, a desk with a laptop, a chair, and a TV.

Executive Apartment, 1 Queen Bed

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Executive Apartment, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds

A hotel room with a shower, a bed, a bedside table, and a wooden shelf.

Family Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 1 Double Bed

A hotel room with a bed, a desk, and a window with curtains.

Standard Apartment, 1 Double Bed

7.8 out of 10
Good
(17 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

Room

Standard Apartment, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Itacorubi, a neighborhood in Florianópolis, Mercure Florianópolis is near the airport and near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Ademir Rosa Theater, while those wishing to experience the area's natural beauty can explore Mole Beach and Santo Antonio de Lisboa Beach. Don't miss out on a visit to Florianópolis Botanical Garden. Parasailing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Visit our Florianópolis travel guide
Map
Rodovia Admar Gonzaga 600, Florianópolis, SC, 88034-000

What's nearby

  • A beach with multiple Brazilian flags, a wooden structure, and mountains in the background.
    Joaquina Beach
    26 min drive - 8.6 miles
  • Florianópolis Botanical Garden
    1 min walk - 0.1 miles
  • Santa Catarina State University
    17 min walk - 0.9 miles
  • Ademir Rosa Theater
    2 min drive - 1.1 miles
  • Federal University of Santa Catarina
    7 min drive - 2.5 miles

Getting around

  • Hercilio Luz Intl. Airport (FLN)
    23 min drive

Restaurants

  • Célula Cultural Mané Paulo
    15 min walk
  • Garapuvu Café & Bistrô
    1 min walk
  • Rota Lanches
    8 min walk
  • Cantina ASSESC
    18 min walk
  • Deli Shop
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (BRL 36 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 59 for adults and BRL 59 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella Luna Restaurante
  • Garapuvu Café & Bistro

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Baby bath
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (10,118 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2005
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 240
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BRL 240
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The property will be renovating from September 21 2026 to December 20 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 59 for adults and BRL 59 for children
  • Covered self parking fee: BRL 36 per night
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 240 (subject to availability)
  • Late check-out fee: BRL 240 (subject to availability)
  • Service fee: BRL 2.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and access to the heated pool
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Florianópolis have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Mercure Florianópolis pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for BRL 36 per night.

What time is check-in at Mercure Florianópolis?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of BRL 240 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Florianópolis?

Check-out is at noon. Late check-out is available for BRL 240 (subject to availability).

Where is Mercure Florianópolis located?

Located in Itacorubi, this hotel is within 1 mi (2 km) of Florianópolis Botanical Garden and Ademir Rosa Theater. Federal University of Santa Catarina and Belvedere Lookout Point are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Florianópolis Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 282 out of 724 reviews
Rating 8 - Good. 248 out of 724 reviews
Rating 6 - Okay. 120 out of 724 reviews
Rating 4 - Poor. 42 out of 724 reviews
Rating 2 - Terrible. 32 out of 724 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good hotel. Practical, clean, friendly staff, good rooms, and a nice heated pool for rainy days
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent 👌
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in demorado
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Service was good but the room and facility need improvement 3 star hotel rather than 4 stars
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
💯
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Boa
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

O quarto estava bem limpo, a equipe de funcionários foi excelente, o café da manhã é muito bem servido.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Hotel tem uma boa localização
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo equipe nota 10
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto tinha um cheiro fraco de mofo.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Banheiro com problema, ralo do chuveiro entupido, acionamos a equipe que imediatamente informou que não havia outra acomodação disponível, foram se apresentar para uma medida paliativa quando as crianças já tinham tomado banho. A conservação, limpeza e principalmente descaso da equipe não fazem jus ao padrão da rede e principalmente ao valor cobrado na hospedagem, não recomendo!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel padrão da rede Mercure.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe atendciosa e rápida. Quarto em excelente estado. Sugiro apenas melhira nas toalhas.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Já no início da estadia tive problemas com a fechadura do quarto, só abria com um "jeitinho" dado pelo funcionário. Solicitei a troca de quarto foi dito que não teria disponível e que seria chamado a manutenção. Após um tempo a manutenção chegou e o senhor constatou que a fechadura precisaria ser aberta para conserto o que demoraria e que então veria a questão de trocar de quarto. Logo após, ele subiu com a chave de outro quarto. No dia seguinte, fui tomar banho pela manhã porque tinha um evento em Jurerê logo cedo e no chuveiro não saia água quente, apenas gelada. Interfonei para a recepção e informaram que mandariam um técnico para consertar. Após 40 minutos sem retorno, interfonei novamente e ele disse que não tinha o que fazer que eu precisava aguardar o técnico. Desci na recepção e solicitei que fosse trocada de quarto, pois havia água quente em outros quartos, fui respondida que não teria o que fazer porque não havia quartos disponíveis. Fui atrasada pelo evento e quando retornei às 23 horas, seguia sem água quente no chuveiro. Queriam que, mais uma vez, eu aguardasse a manutenção. Solicitei a troca de quarto e após aguardar, foi viabilizada. Nesse novo quarto, a fechadura não abria porque estava descarregada. Abriram a porta com a "mestra" e solicitaram caso eu precisasse sair e ingressar no quarto novamente, chamasse a recepção para abrir a porta. Infelizmente, minha hospedagem não foi agradável, além dos problemas estruturais, faltou cordialidade dos funcionários.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa tranquila ,segura opções de restaurantes no local ou muito próximo..
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Hotel Razoável. Quarto pequeno parq familia
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Limpeza insatisfatória. No primeiro dia nem as camas foram arrumadas. Trocaram apenas as toalhas. Equipe indiferente. Hotel com instalações antigas. Bom café da manhã. Chuveiro excelente. Localização satisfatória.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nao gostei do estacionamento parte interditada para reformas que já duram mais de um ano o que prejudica a movimentação dos veiculos
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto estava limpos, equipes bem atenciosos e excelente café da manhã.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã. Boa localização. Academia poderia ser melhor equipada. Estacionamento disponível porém com pagamento à parte.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom. Limpeza, atendimento e estrutura.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente custo benefício. Quarto limpo e café da manhã diversificado. Equipe de funcionários atenciosos e estacionamento bom.
Stayed 4 nights in Jun 2026