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Hotel Esperanza

2.0 star property
This elegant retreat near Ponte Vecchio offers travelers a seamless experience with staff who speak multiple languages to assist with any need

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Photo gallery for Hotel Esperanza

A terrace with two chairs, a table, and potted plants. - Hotel Esperanza (Florence)
A historic European cityscape with a river reflecting buildings, including a prominent bridge and a church spire. - Hotel Esperanza (Florence)
A bedroom with a bed, a bedside table, and a mirror. - Hotel Esperanza (Florence)
A densely packed urban area with historic architecture, including a prominent church with a tall bell tower. - Hotel Esperanza (Florence)
A historic building with a large dome and adjacent tower, surrounded by other buildings. - Hotel Esperanza (Florence)
Hotel Esperanza sits conveniently close to the Historic Center, providing a luxurious base for exploring Florence. Guests appreciate practical amenities like in-room WiFi, helpful multilingual staff, luggage storage options, and time-saving express check-out service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Quadruple Room

A single bed with a white and brown bedspread, a dark brown pillow, and a window with dark curtains.

Classic Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a mirror, a telephone, and a window with curtains.

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Camera Classic Economy

A modern hotel room with a large bed, two pillows, a bedside table, and a nightstand.

Camera Classic Economy

9.0 out of 10
Wonderful
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Tripla Economy

A bed with a wooden headboard and a purple accent, flanked by two nightstands.

Tripla Economy

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Tripla Superior

A hotel room with two beds, each with a headboard and pillows.

Tripla Superior

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Camera Classic Superior

A bed with a wooden headboard and two brown pillows.

Camera Classic Superior

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE ECONOMY

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Esperanza is near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Florence Botanical Gardens and Boboli Gardens are also worth visiting. Visit our Florence travel guide
Map
Via dell Inferno 3, Florence, FI, 50123

What's nearby

  • A street with historic buildings, including a MaxMara store and a Fendi store.
    Via de' Tornabuoni
    1 min walk - 0.0 miles
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    3 min walk - 0.2 miles
  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    5 min walk - 0.3 miles
  • An ornate ceiling with intricate carvings and a view of a tower through an archway.
    Piazza della Signoria
    6 min walk - 0.4 miles
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    7 min walk - 0.4 miles

Getting around

  • Unità Tram Stop
    6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    9 min walk
  • Florence Airport, Peretola (FLR)
    27 min drive

Restaurants

  • Osteria Belle Donne
    2 min walk
  • GIACOSA
    2 min walk
  • Nerocarbone
    3 min walk
  • Il Latini
    2 min walk
  • Il Magnifico Restaurant
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 28 per day; reservations required; discounts available
  • Secured, covered self parking on site (EUR 35 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 24 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day (maximum EUR 30 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 35 per day
  • Nearby parking fee: EUR 28 per day (5 ft away)
  • Pet fee: EUR 20 per pet, per day (maximum EUR 30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1E6IKIYMV

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Esperanza pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 35 per day.

What time is check-in at Hotel Esperanza ?

Check-in start time: 2 PM; Check-in end time: 7:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Esperanza ?

Check-out is at 10:30 AM. Late check-out is available for a fee.

Where is Hotel Esperanza located?

Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Strozzi Palace and Piazza di Santa Maria Novella. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Esperanza Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 134 out of 236 reviews
Rating 8 - Good. 62 out of 236 reviews
Rating 6 - Okay. 31 out of 236 reviews
Rating 4 - Poor. 8 out of 236 reviews
Rating 2 - Terrible. 1 out of 236 reviews

Reviews

Verified review

10/10 Excellent

Garnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service from staff and room very comfortable and clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in the perfect location for exploring the city. The air conditioning and room size were great. The man in charge is awesome as well. There are little amenities here and the stairs are daunting but otherwise it’s a great budget stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was outstanding.. Centrally located to everything Florence has to offer.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful, including holding luggage after check-out until later in the day and arranging transportation to the train station. Beds were comfortable. Be prepared to carry your luggage up a flight of stairs to reception upon arrival. After hours arrival was easy to coordinate. Had three rooms for our party - one of the rooms did not have very good AC, while the other two it was fine.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service
Great staff and location for a budget friendly hotel. The rooms are basic, small but very clean. The only negative is the long stairs leading from the street to the front desk and then from the front desk to the rooms. But the location is good and the staff is helpful and friendly
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Lina

Liked: Cleanliness, staff & service
Disliked: Amenities
Room is clean, staff are amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! The location is amazing, walking distance to EVERYTHING. The staff is so incredible, helped us get our very heavy luggage up the stairs, provided a map and spent time with us marking out all the best places to go nearby. It is also a great value for the money, I would definitely stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Taija

Liked: Cleanliness, staff & service
Location is amazing. Easy walk to all attractions. Aldo was amazing and got us reservation to a lovely reataurant.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with this hotel. The room was clean, spacious and it seemed to be recently remodeled. We arrived earlier than check in time and were able to leave our luggages. The room is about a 10 minute walk to the duomo. The area is quiet and still has a lot of restaurants/shopping around.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Very central location, very nice staff, and rooms are very modern and well maintained. If they had a laundry service it would have made it perfect. Note that there is a flight of stairs that you need to climb to get to the front desk and rooms, so if that is a problem you may want to consider something else. Otherwise don't you don't need to look further.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning❤️ clean clean clean. And the bed was very comfortable. The staff was very helpful and it is very close to the train station.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was clean and lovely except we were on the top floor, 65 stairs was just to much. We were aware that there would be no lift avalialable but had no idea getting to and from our room would be that extreme especially carrying luggage. We were offered help upon arrival but upon departure reception was not open yet, so we were on our own.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Kerri Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel reception was extremely helpful carrying my luggage up and down the stairs and directing me around the city. They were also very good to reply to emails. The room was quite small but all I needed. An extra blanket in the room is the only thing I would suggest for improvement. Thank you so much for providing me a safe and comfortable place to stay.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Zhengsheng

Liked: Staff & service
Disliked: Amenities
They charged a different city tax paid by cash than Expedia said. Location is very good and convenient.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing people!! Aldo was amazing and showed us many spots in the city to visit. Very welcoming and amazing place to stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful in providing options of places to visit and helped us prioritize and get as much done as we could in 2 days
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the kind of property that is listed as a “hidden gem”. It’s not on a Main Street, but is so increasingly central. The room was beautifully done and we slept like kings. The staff went the extra mile and that was really appreciated. We will definitely be staying here again!! Florence is wonderful and needs more time than we had on this trip so we’ll be back here to stay!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
this place was down a little street that would look like a laneway to canadian but once you are inside this place was very clean and the staff where very helpful thanks to both of you for all your help with my suit cases
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Cataldo

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal little spot in the heart of the city. Close to everything. 10 minute walk to every attraction. It’s simple but perfect for a night or two. And the staff is very nice and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay . Hotel nice and clean .
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff but they arent there 24 hours. Great recommendations, great price. Close to everything just a little hard to find if you are coming in at night
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Host was very friendly and helpful with navigation to top local attractions and dinning spots
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

cinderella

Liked: Cleanliness, staff & service
very close to everything and staff were very friendly and accomodating
Stayed 2 nights in Jul 2025