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7heaven pontevecchio rooms

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Photo gallery for 7heaven pontevecchio rooms

A hallway with a patterned wallpaper, a round mirror, a red chair, and a potted plant. - 7heaven pontevecchio rooms (Florence)
A narrow street lined with multi-story buildings, parked cars, and a row of bicycles. - 7heaven pontevecchio rooms (Florence)
A modern bathroom with a freestanding bathtub, marble walls, and a wooden vanity. - 7heaven pontevecchio rooms (Florence)
A riverside view with a stone bridge, historic buildings, and a river. - 7heaven pontevecchio rooms (Florence)
A modern bedroom with a large bed, a mounted TV, a bathtub, and a painting on the wall. - 7heaven pontevecchio rooms (Florence)
Close to Ponte Vecchio and Piazza del Duomo, 7heaven pontevecchio rooms has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

View all photos for Standard Room

A modern bedroom with teal walls, a red bed, and a white bathtub.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

A modern bedroom with a large bed, a nightstand, a TV, a bathroom with a bathtub, and a marble wall.

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A modern bedroom with a large bed, a television, and a bathroom with a bathtub.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

A modern hotel room with a bed, a desk, a wardrobe, and a bathroom.

Luxury Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Historic Centre of Florence, a neighborhood in Florence, is home to 7heaven pontevecchio rooms. Pitti Palace and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Florence Botanical Gardens and Boboli Gardens are also worth visiting. Visit our Florence travel guide
View more Guest Houses in Florence
Map
Borgo San Jacopo, 7, Florence, FI, 50125

What's nearby

  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    2 min walk - 0.1 miles
  • A historic building with a central fountain, surrounded by a formal garden and a large pond.
    Pitti Palace
    5 min walk - 0.3 miles
  • A grand, illuminated building with classical architecture, featuring tall columns and statues.
    Uffizi Gallery
    6 min walk - 0.4 miles
  • A classical fountain with multiple statues, surrounded by historic buildings.
    Piazza della Signoria
    6 min walk - 0.4 miles
  • A historic tower and a cathedral in a cityscape with a mountainous backdrop.
    Palazzo Vecchio
    6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop
    12 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    15 min walk
  • Florence Airport, Peretola (FLR)
    27 min drive

Restaurants

  • Caffè dell'Oro
    3 min walk
  • Caffé Maioli
    1 min walk
  • Ristorante Santa Felicita
    2 min walk
  • Ditta Artigianale
    2 min walk
  • Osteria del Cinghiale Bianco
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (27 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in fee: EUR 30 for check-in between 6:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in between 6:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number IT048017B4VCNLE8FP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is 7heaven pontevecchio rooms pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This guest house doesn't offer parking.

What time is check-in at 7heaven pontevecchio rooms?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available from 6:00 PM– 11:00 PM for a fee of EUR 30.

What time is check-out at 7heaven pontevecchio rooms?

Check-out is at 10:30 AM.

Where is 7heaven pontevecchio rooms located?

Located in Historic Centre of Florence, this guesthouse is steps from Arno River and Ponte Vecchio. Pitti Palace and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is 12 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

7heaven pontevecchio rooms Reviews

7.6

Good

8.0

Cleanliness

6.8

Amenities

7.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! For the most part check in was pretty easy. Never really saw anyone. Location was great!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Fantastic location to be close to everything, helpful staff, bath was a bonus, and fairly clean BUT be warned the windows and door block zero noise and you are located on a very loud street. We were in the first room, so also heard guests come and go all night. It was very difficult to get any sleep. Plus the pillows are shocking….extremely thin and zero support. The A/C and switches all have lights, recommend bringing a sleep mask if little lights bother you sleeping. There is a bar fridge which is handy but no cups or anything. Check-in requires calling an Italian number and cannot be called via WhatsApp, this poses a problem for those travelling internationally.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We had a bad experience with check in do to poor internet connection to register online to receive a code. The code was not matching my phone number and we sent emails, then we tried calling on Viber and WatsApp to contact the property owner who had a problem with his phone, we waited 2 hours to receive a code for the key locker and to enter the property. The room and bathroom were clean, the bed was comfortable, there’s only small refrigerator and hairdryer, but no coffee machine or tea pot, no microwave. Be aware and register early before you go to the building because is locked.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The location was good, and the check in process was fine in spite of there being no staff on site. The room was less than desirable. The shower design was ridiculous and caused a major flood the first time we used it. We learned you couldn’t put the water at full blast which was then hard to wash. There was no place to hang a towel, no place to put even a toothbrush next to the sink, no coffee, tea, or even a glass to get tap water. There was no place to put our bags so we were forced to open them on the floor, take out what we needed, and then close them again. For the price of the room and based on the photos we expected a little higher quality. It was comparable to a US version of a Motel6 at Hilton Doubletree prices.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location - About 2mins walk from Ponte Vecchio and walking distance from all the main attractions. It did feel like an escape room trying to get into the property and you only get the door codes and instructions the day before, but as long as you fully read the instructions its worth it. Our room was clean, with a spa bath. Electric window shutter so quiet
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Location was amazing. Absolutely perfect. Had a little difficulty finding the place since there seems to be 2 number sevens on the same street. A little too many instructions to enter the room, but felt safe. Admin was always a message away. Could have used a kettle in the room.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION, easy, clean, felt safe
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful in getting into the room.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
No control remote first night no soap no shampoo no enough toallas no body personal for help really hard to open windows we try with my fiance to entrance to our room and the key no work for one time we call them and take long time for answer personal no recomendable hair dryer super malísimo
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Check in online and entry into apartment needs to.

I thought the text messages were confusing. It was very stressful to check-in online and even more stressful to actually enter the building and the apartment.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. This was by far the worst hotel experience I have ever had. What was supposed to be an enjoyable vacation was completely ruined because of the issues we experienced at this hotel. During our stay, the shower flooded, causing water damage that soaked and destroyed our belongings. The hotel knew about the issue but was unable to move us to another room, leaving us to deal with this disaster in the middle of our trip. Instead of enjoying our vacation, we spent our time dealing with damaged items, stress, and trying to get help from a hotel that showed very little urgency or care. The situation caused a huge amount of unnecessary stress and completely impacted our trip. The communication throughout this entire experience was extremely disappointing. There is no one available after 6 p.m., so if you have an issue outside of those hours, you are left completely in the dark without support. The lack of responsiveness and the way guests are treated when problems arise is unacceptable. The photos online are extremely misleading and make this hotel look much nicer than it actually is. The reality is completely different. This hotel turned what should have been a memorable vacation into a nightmare. I would strongly warn others to think twice before booking here. I highly do not recommend staying at this hotel.
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
The room was very clean when we arrived, but they did not clean it at all while we were there. I asked them several times and they wouldn't clean it. Why would you have a "please clean" option on the door if nobody cleans here? The check in was also terrible. Very strict check in time because "there's no front desk and they're not reachable outside of 3-6pm" but they weren't even available within that time. We arrived at 5:30pm and we couldn't get in, the door wouldn't buzz when we called the number provided and they wouldn't answer messages until the next morning. We had to stand outside until someone let us in. There is also ZERO sound proof in this room and on a busy street. With the windows closed we could hear people walking, talking, and driving. If a truck went by it sounded like a earthquake. We eventually opened the window for some fresh air and it wasn't quiter AT ALL with the windows closed. The door outside of our room to get into the main area also had no sound proofing. We could hear everyone coming and going. This room is also advertised to be over the bridge and it is not at all. It's like kind of close to it. False advertising. Would not go back
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Hyvä sijainti ja siisti huone. Paikan löytäminen oli mutkikasta ilman selkeää osoitetietoa ja kontaktia vuokraajaan.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien solo considerar que no hay nadie que te atienda PERO LO MENCIONAN ELLOS EN SU ANUNCIO. Así que todo en orden.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bem localizado e perto dos principais pontos turísticos. Hospedagem muito nova, confortável. Precisa ficar atento para fazer o checkin pq é tudo smart e sem contato humano ( leia com atenção as informações que eles passam) vale muito a pena!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Chambre très bien située en plein centre touristique. Propre et joliment décorée. Quartier un peu bruyant, peu être dérangeant quand on a le sommeil léger.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Dusche kaum Wasserdruck, sicherlich 30-45 Minuten laufen lassen um auch nur ansatzweise warmes Wasser zu haben. Es waren auf Spiegel und anderen Stellen noch Barthaare des Vorgängers zu finden, es wurde also nur sehr oberflächlich gereinigt. Die Lage ist dafür großartig und das Zimmer in Summe ganz hübsch eingerichtet.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Dårlig renhold og service, bra beliggenhet.

Dårlig renhold ved ankomst. Forsøkte å komme i kontakt med personellet, men ingen svar.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

8/10 Good

Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Stayed 2 nights in Mar 2026