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Hotel Duchessa Isabella Collection by GSA Hotels

Property class: 5 and above

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Photo gallery for Hotel Duchessa Isabella Collection by GSA Hotels

A historic building with a central arched entrance, a sign for 'Duchess Hotel', and a 'SPA' sign on the left. - Hotel Duchessa Isabella Collection by GSA Hotels (Ferrara)
A dining room with a fireplace, pink curtains, and ornate chandeliers. - Hotel Duchessa Isabella Collection by GSA Hotels (Ferrara)
A narrow hallway with a glass shelf on the left and a doorway leading to another room. - Hotel Duchessa Isabella Collection by GSA Hotels (Ferrara)
A modern spa area with a pool, a separate shower area, and a glass-enclosed space with a view of the pool. - Hotel Duchessa Isabella Collection by GSA Hotels (Ferrara)
A grand staircase with ornate balustrades and a red carpeted floor, leading to a door with a sign above it. - Hotel Duchessa Isabella Collection by GSA Hotels (Ferrara)
Located close to Piazza Ariostea and Palazzo Massari, Hotel Duchessa Isabella Collection by GSA Hotels provides a garden. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Room service
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Room

A bedroom with a bed, a television, a small table with a telephone, a mirror, and a staircase leading to an upper level.

Classic Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

A hotel room with a large bed, two bedside lamps, a nightstand, and a chair.

Classic Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Quadruple Room

A hotel room with two beds, a round table, and a chandelier.

Classic Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

A hotel room with a large bed, a sitting area with a table and chairs, a chandelier, and a decorative cabinet.

Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, WiFi (free)

Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables with lamps, and a decorative headboard.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

A bedroom with a large bed, two chairs, a small table, a wardrobe, and a patterned rug.

Royal Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

Double or Twin CLASSIC

  • Sleeps 6

About the neighborhood

Centro Storico, a neighborhood in Ferrara, is home to Hotel Duchessa Isabella Collection by GSA Hotels. Palazzo Massari and Palazzo dei Diamanti are cultural highlights, and some of the area's notable landmarks include Piazza Ariostea and Castle Estense. Ferrara Cathedral and Casa Romei are two other places to visit that come recommended. Visit our Ferrara travel guide
Map
Via Palestro 70, Ferrara, FE, 44100

What's nearby

  • A large, historic brick building with multiple towers and arched windows.
    Castle Estense
    7 min walk - 0.4 miles
  • A grand historical building with ornate architecture, including columns and statues, and a well-maintained garden in front.
    Palazzo dei Diamanti
    8 min walk - 0.5 miles
  • Piazza Ariostea
    2 min walk - 0.1 miles
  • Palazzo Massari
    3 min walk - 0.2 miles
  • Ferrara Cathedral
    10 min walk - 0.5 miles

Getting around

  • Ferrara Station
    8 min drive
  • Bologna Airport (BLQ)
    48 min drive

Restaurants

  • Bar Ariosto
    2 min walk
  • Hostaria Savonarola
    9 min walk
  • Caffè Dei Diamanti
    6 min walk
  • Gelateria K2
    7 min walk
  • Locanda Modigliani
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 18 per day)
  • Limited onsite self parking

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

More

  • 1 building
  • 4 floors

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Tuesday - Sunday (3:00 PM - 10:00 PM)

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per day

Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT038008A1U6965BVS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Duchessa Isabella Collection by GSA Hotels pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Hotel Duchessa Isabella Collection by GSA Hotels?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Duchessa Isabella Collection by GSA Hotels?

Check-out is at 11:00 AM.

Where is Hotel Duchessa Isabella Collection by GSA Hotels located?

Located in Centro Storico, this luxury hotel is steps from Piazza Ariostea and Palazzo Massari. Palazzo dei Diamanti and Castle Estense are also within 10 minutes. Ferrara Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Duchessa Isabella Collection by GSA Hotels Reviews

6.6

8.0

Cleanliness

6.6

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

Verified review

4/10 Poor

Kathleen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bed was comfortable. After finding out there was no hot water and discussing this with the staff we were treated to a delicious apertivo in the bar. If I had not had a discussion with the staff we would not have received any compensation for our inconvenience.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water when we arrived until the following morning because of a breakdown in the boiler. They did compensate by giving us a free aperitif which was very generous. Our bathroom needs a redo especially a new shower, black mold. The breakfast was excellent. Christina was our greeter and very helpful. Felt bad for the staff with the water situation.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Honestly speaking it looks amazing on pics but is different in real life. Not much, but still different. Nevertheless, it is very nice hotel and personnel. Breakfast could be improved a bit to add more variety of food. Rooms are not brand new and have some signs of age, but it is very old construction building and such things including the size of the shower room are small because of this reason. The neighborhood is quite and safe. Very close to Ferrara historic center.
Stayed 8 nights in Aug 2026
Verified review

4/10 Poor

Ieva

Disliked: Amenities
The staff was very friendly, and we appreciated the overall style of the hotel, although it felt somewhat worn and dated. The hotel itself is beautiful, and the room was nice and spacious. However, we missed having basic amenities such as coffee or tea-making facilities in the room. There was also no minibar, even though a fridge was available. At breakfast, we would have appreciated the option of sparkling wine. Overall, the experience did not match what we would expect from a five-star hotel—it felt more like a three-star hotel at best.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Marcello

Liked: Staff & service
Bella struttura ma necessaria manutenzione
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Angewrackt, max. 2 Sterne, Bad katastrophal Bewerbung als 5 Sterne Hotel / Luxus ist Betrug !
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a 5 stelle che presenta pregi e dei difetti che vanno assolutamente migliorati. La struttura è in posizione strategica: vicina al centro e raggiungibile sia in macchina che con i mezzi. Personale molto gentile, amichevole e professionale. Parcheggio privato, spa a disposizione (entrambi a pagamento) ed una bella area verde riparata dal sole. Hotel pulito, ordinato e ben tenuto seppure abbia un arredamento antico dato che era una vecchia villa estense. Camere belle, spaziose e con un bagno curato e funzionale. Colazione molto buona che consiglio. Per essere un cinque stelle il prezzo non è esagerato ed accessibile. Dall' altro lato. La mia camera era piuttosto buia a causa di minuscole finestrelle in alto che offrivano poca luce. Wifi davvero scarso che faticava a mantenere una connessione decente. Bagni senza finestre e la piccola ventola di areazione necessiterebbe più potenza. La colazione, per quanto buona, aveva delle pecche. Per essere un cinque stelle mi aspettavo più scelta con la presenza di piatti caldi ma soprattutto molte pietanze non erano refrigerate a dovere con il risultato che collassavano a causa del caldo che arrivava da fuori. Non si potrebbero mettere dei contenitori refrigeranti ? Pure gli yogurt non erano freschi e dispiace dato il prezzo ed il livello dell' hotel. Nel complesso il soggiorno è stato più che buono ma ci si aspettava di più. Vedremo se ci saranno miglioramenti.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

adil

Liked: Cleanliness, staff & service, property conditions & facilities

Très bien, sauf problème de literie

Tout est parfait, le personnel, la chambre, l'emplacement, mais problème de literie, 2 Matelas de 90x1,80 joints et non fixés qui se séparent, d'abord ce nest pas pratique du tout, ensuite ça ne se fait pas dans une suite, en plus la longueur ne convient qu'à des personnes de petite taille.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Non consiglio

La location è l'unica nota veramente positiva dell'hotel, per il resto è una struttura vecchia con impianti inadeguati (wifi scadente, aria condizionata rotta e nessuna presa USB tanto per citarne alcune) e arredamento terribile (chi mai userebbe carta da parati a strisce rosa e bianca o docce talmente piccole da non poterti neanche girare?). Non ho ricevuto nessun dépliant della città ne si sono degnati di descrivermi la struttura (ho scoperto della piscina da me) Pannelli solari neanche l'ombra e ingresso senza scivolo (solo scale) per la gioia di chi ha problemi di mobilità. Dato che è anche stato ristrutturato recentemente non comprendo le scelte di questa struttura né il management complessivo per il prezzo che chiedono. Prenotate solo se bisogna essere vicini a posti che dovete frequentare altrimenti non ne vale la pena.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

luca

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Gun-Britt

Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Giuseppe

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025