Chalets en Ferndale

“Big changes since new ownership- none of them good unfortunately! 👎 Since new owners came in: Soap in rooms GONE ❌ Shower gel in rooms GONE ❌ Biscuits in rooms GONE ❌ Real butter in restaurant GONE ❌ Local cheese at breakfast GONE ❌ Fair midweek room rates£ GONE ❌ Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed! If your budget runs to a standard double room you’ll experience an uncomfortable dated...

“Wonderful hotel, beautiful spacious room, fab food, gorgeous location!”

“The sheets and bedding were of good quality and the pillows and bed were reasonably comfortable. There were only two tea bags in the room and had to ask for more. There was a consistent loud noise in our room all night long, despite us using earplugs to try to eliminate the noise, we could still hear it and therefore we did not have a great night's sleep. We thought it was the air conditioning unit but the same noise was evident when this was switched off. Next morning, it appeared that the...

“Always enjoy staying at any James Place properties, never had a complaint to make. Clean, comfy, great decor, staff are always friendly and helpful. Just splendid!”

“Limpieza y la atención a la llegada y salida de la estancia....todo muy explicado”

“The room was grubby. The shower was broken The shower waste was broken. Boxing to hide pipework unbelievably went through the shower so a good portion of the shower tray couldn’t be used. Overall the bathroom was very shoddy.”

“Aircon was a bit noisy in the room, pool And sauna were closed for refurbishment and don’t seem to have read this prior to booking?”