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Mercure Fátima

Property class: 4

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Photo gallery for Mercure Fátima

A modern bar area with a curved counter, wooden stools, and a high ceiling with unique lighting fixtures. - Mercure Fátima (Ourem)
A modern living room with a sofa set, a coffee table, and a large hanging light fixture. - Mercure Fátima (Ourem)
A modern living room with a dining area, large windows, and a kitchen in the background. - Mercure Fátima (Ourem)
A modern reception area with a curved counter, bar stools, and a wooden wall with a unique design. - Mercure Fátima (Ourem)
Premium bedding, minibar, in-room safe, desk - Mercure Fátima (Ourem)
Located close to Church of the Most Holy Trinity and Chapel of the Apparitions, Mercure Fátima provides shopping on site, dry cleaning/laundry services, and a fireplace in the lobby. The on-site Portuguese cuisine restaurant, Casa Platano, serves lunch. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room, 2 Twin Beds

A double bed with white linens, two bedside tables with lamps, and wall-mounted decorative leaves.

Superior Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern bathroom with a white sink, black faucets, and a mirror.

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(77 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ourem, Mercure Fátima is in the city center. Sanctuary of Our Lady of Fatima and Chapel of the Apparitions are notable landmarks, and the area's natural beauty can be seen at Mira de Aire Caves and Fornea. Church of the Most Holy Trinity and Batalha Monastery are two other places to visit that come recommended. Visit our Fátima travel guide
Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417

What's nearby

  • A covered walkway with columns and arches, leading to a church with a tall bell tower.
    Sanctuary of Our Lady of Fatima
    8 min walk - 0.5 miles
  • Church of the Most Holy Trinity
    3 min walk - 0.2 miles
  • Museu de Cera
    3 min walk - 0.2 miles
  • Chapel of the Apparitions
    8 min walk - 0.5 miles
  • Fatima Basilica
    8 min walk - 0.5 miles

Getting around

  • Entroncamento Station
    28 min drive
  • Humberto Delgado Airport (LIS)
    82 min drive

Restaurants

  • Restaurante Avé-Maria
    4 min walk
  • Apollo Caffe
    8 min walk
  • Casa Plátano
    1 min walk
  • Restaurante Santa Cruz
    7 min walk
  • Café Paullus
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym
  • Books
  • Shopping
  • Stereo

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Frequently asked questions

Is Mercure Fátima pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Mercure Fátima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Fátima?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure Fátima located?

Located in the heart of Ourem, this hotel is within a 10-minute walk of Church of the Most Holy Trinity, Chapel of the Apparitions, and Sanctuary of Our Lady of Fatima. Mira de Aire Caves and Fornea are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Fátima Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 549 out of 631 reviews
Rating 8 - Good. 61 out of 631 reviews
Rating 6 - Okay. 13 out of 631 reviews
Rating 4 - Poor. 2 out of 631 reviews
Rating 2 - Terrible. 6 out of 631 reviews

Reviews

Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, friendly staff , in front of Sanctuary
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very well clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the perfect walking distance to the Basilica, shrine, and children’s village. The hotel was clean, the staff extremely friendly and helpful, and the breakfast was delicious.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alicja

Very nice hotel located near the Basilica highly recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Excellent location for its proximity to the main square and places to eat.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff and good breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff and good breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, two steps away from the basilica. Staff is really nice and accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. We had a grrat experience.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and very accomadating staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Canny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were excellent and helpful. Buffet breakfast was great too 🙏
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and the restaurant was excellent!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good room and service was also good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Claudia M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very modern, clean and very comfortable. The breakfast was out of this world and the service excellent. Would highly recommend this hotel and cost effective.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms staff friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, beautiful place to stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

AENA R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. But its supposed to be a 4 star hotel but it's seems like a 3 star hotel.Better customer service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff fantastic.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Paulo

Clean room, close to everything, very friendly staff. Very good breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and accommodating to our needs. Had our breakfast ready to go in order to make sure we were on time for plane. Look forward to visiting again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Kindly staff, clean and space room, good location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Josephine Sola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Convinient location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
modern, very, clean new hotel. Excellent location next to religious sites.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025