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Cruz Alta

Property class: 3

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Photo gallery for Cruz Alta

A breakfast setting with various pastries, fruits, and a floral centerpiece on a table. - Cruz Alta (Ourem)
A multi-story hotel with a modern facade, a visible entrance, and a sign reading "HOTEL CRUZ ALTA". - Cruz Alta (Ourem)
A hotel reception desk with a curved design, a red vase, and a suitcase. - Cruz Alta (Ourem)
A modern hotel room with red sofas, a glass coffee table, abstract wall art, a flat-screen TV, and a patterned carpet. - Cruz Alta (Ourem)
A modern living room with red sofas, a glass coffee table, and abstract art on the walls. - Cruz Alta (Ourem)
A short walk from Sanctuary of Our Lady of Fatima, Cruz Alta provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

A hotel room with two beds, a desk with a lamp, a television, a window with curtains, and a view of greenery outside.

Single Room

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, a lamp, and a window with curtains.

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a lamp, a television, a window with curtains, and a view of greenery outside.

Standard Twin Room

10.0 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Ourem, Cruz Alta is in the city center. Museu de Cera and Apparitions Museum are cultural highlights, and some of the area's attractions include Wax Museum and Alcaria Riding Centre. Looking to enjoy an event or a game while in town? See what's happening at Exposalao Exhibition Centre or Dr. Magalhaes Pessoa Stadium. Spend some time exploring the area's activities, including golfing. Visit our Fátima travel guide
Map
Rua Conego Formigao 10, Ourem, 2496-908

What's nearby

  • A covered walkway with columns and arches, leading to a church with a tall bell tower.
    Sanctuary of Our Lady of Fatima
    8 min walk - 0.5 miles
  • Church of the Most Holy Trinity
    3 min walk - 0.2 miles
  • Chapel of the Apparitions
    8 min walk - 0.5 miles
  • Fatima Basilica
    8 min walk - 0.5 miles
  • Wax Museum
    10 min walk - 0.6 miles

Getting around

  • Leiria Station
    27 min drive
  • Humberto Delgado Airport (LIS)
    76 min drive

Restaurants

  • Restaurante Avé-Maria
    3 min walk
  • Restaurante Santa Cruz
    7 min walk
  • Apollo Caffe
    8 min walk
  • Café Paullus
    5 min walk
  • Casa Plátano
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 6.90 for adults and EUR 6.90 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1974
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 6.90 for adults and EUR 6.90 for children
  • Covered self parking fee: EUR 10 per night (in/out privileges)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1314

Frequently asked questions

Is Cruz Alta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10 per night.

What time is check-in at Cruz Alta?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cruz Alta?

Check-out is at 11:00 AM.

Where is Cruz Alta located?

Located in the heart of Ourem, this hotel is within a 10-minute walk of Church of the Most Holy Trinity and Sanctuary of Our Lady of Fatima. Monumento Natural das Pegadas de Dinossaurios da Serra de Aire and Museu de Cera are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cruz Alta Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 117 out of 170 reviews
Rating 8 - Good. 36 out of 170 reviews
Rating 6 - Okay. 14 out of 170 reviews
Rating 4 - Poor. 2 out of 170 reviews
Rating 2 - Terrible. 1 out of 170 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception area was staffed 24/7. All staff were helpful especially our luggage were lost in the airport. Breakfast was great & great price too. Walking distance from the church, shops & restaurants. Can recommend this place to friends who will visit Fatima, Portugal.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay here with clean room, very close to Fatima shrine.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice. Great location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Very convenient location to the Sanctuary and other places to visit. Room was clean and friendly staff. Will stay here again next time and highly recommend the place!!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, 5 min away from the Sanctuary, very good service and cleanliness.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great staff with the peace suits the Fatima!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel is very cozy.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service
Clean , friendly place.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. Clean and comfortable
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to be here. Great customer service of the staff-all of them from Front Desk & Breakfast staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Easy to check in. staff is friendly. room is clean
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to great staff-Jorge, Bruna, Alessandra, and Fabricio at Breakfast service. Thank you for a great stay. I’m coming back, for sure!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are amazing - especially restaurant staff. For someone with severe food allergy’s and restrictions - they went all out to accommodate and make it safe. Highly recommend! Thanks everyone 🙏
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is top notch in this hotel! Everything is great! I would be back anytime. Thank you to Rita, Ricardo & Bruna…
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel/ Great Staff

Always good to be in this hotel. Staff are all kind & pleasantly smiling. Thank you. And special thank you to Fabricio at Breakfast place for he is kind & very polite.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very cozy little hotel just across from the sanctuary! Super convenient. I just want to thank the front desk young lady who was very friendly and patient to help us adjusting the air conditioning in the room. Their breakfast was great too. A very happy stay at this price.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service by the staff- Jorge, Bruna, Alexandra-thank you very much!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location at an affordable price. The rooms are clean, quiet, and air-conditioned. Beds are spacious and comfortable. The elevator works smoothly. Breakfast offers a good selection of food. It would be even better if a small fridge were available in the room.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

first of all ,this review is for Hotel Estrella do Fatima(was upgraded). this hotel is perfect for us. room was very comfortable and very clean . the staff are amazing . the on site restaurant has very good buffet. if you book a room with breakfast, it’s so worth it. one of the best location we ever stayed. the hotel has a direct entrance/path to the sanctuary of our lady of Fatima. highly recommended
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming, knowledgeable & kind
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really great- clean, staff very helpful and location very quiet.
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Liked: Staff & service
For the purpose of my trip it was very good.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to be here! Thank you to all the staff.
Stayed 2 nights in Oct 2024