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Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

A hotel reception area with a modern design, featuring a reception desk, a digital check-in kiosk, and a glass door entrance. - Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG (Eugene)
A hotel room with a bed, a desk, a TV, and a sofa. - Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG (Eugene)
A modern building with a glass facade, named 'Matthew Knight Arena,' featuring a set of stairs leading to the entrance. - Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG (Eugene)
A buffet with various food items, including omelets and other dishes, displayed in stainless steel containers. - Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG (Eugene)
A modern hotel room with a blue sofa, a small white ottoman, a dark wooden table, a yellow chair, and a large window providing natural light. - Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG (Eugene)
Close to Matthew Knight Arena and University of Oregon, Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Twin Bed, Accessible Bathtub (Mobility)

A hotel room with two beds, a desk, a chair, a television, and a large window.

Standard Room, 1 Twin Bed, Accessible Bathtub (Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk, a chair, a window, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

A modern hotel room with a large bed, bedside tables, a wardrobe, and a view of the outdoors.

Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a large window.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, a television, and a large window.

Suite, Multiple Beds

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a large window.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Leisure)

A hotel room with a bed, desk, chair, and a large window.

Standard Room, 1 King Bed (Leisure)

9.4 out of 10
Exceptional
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Run of House)

A modern hotel room with a large bed, two bedside lamps, and a dark headboard.

Standard Room (Run of House)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Twin Bed, Accessible Bathtub

A hotel room with two beds, a desk, a chair, a television, and a large window.

Suite, 1 Twin Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Roll-in Shower

A hotel room with a bed, desk, chair, TV, and a large window.

Suite, 1 Twin Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (SPA)

A modern hotel room with a blue sofa, a small white ottoman, a dark wooden table, a yellow chair, and a large window providing natural light.

Suite, 1 Bedroom (SPA)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (SPA)

A hotel room with a large bed, a desk with a chair, a window with blinds, and a wardrobe.

Suite, 1 Bedroom (SPA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Eugene, Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG is in the city center. Willamette Daisy Meadow and Meadowlark Prairie reflect the area's natural beauty and area attractions include Museum of Natural and Cultural History and John G. Shedd Institute for the Arts. Looking to enjoy an event or a game? See what's going on at Matthew Knight Arena or Autzen Stadium. Spend some time exploring the area's activities, including golfing. Visit our Eugene travel guide
Map
2117 Franklin Blvd, Eugene, OR, 97403

What's nearby

  • A red brick building with white columns and a sign reading "Administration Building."
    University of Oregon
    1 min walk - 0.1 miles
  • A forest with a narrow dirt path.
    Hendricks Park
    8 min walk - 0.4 miles
  • Matthew Knight Arena
    6 min walk - 0.4 miles
  • Hayward Field
    11 min walk - 0.6 miles
  • Autzen Stadium
    6 min drive - 3.8 miles

Getting around

  • Eugene Station
    9 min drive
  • Mahlon Sweet Field Airport (EUG)
    23 min drive

Restaurants

  • Starbucks
    15 min walk
  • The Duck Store
    19 min walk
  • Rennie's Landing
    20 min walk
  • Starbucks
    5 min walk
  • Dutch Bros Coffee
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

Is Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG located?

Located in East University, this hotel is within a 10-minute walk of University of Oregon and Matthew Knight Arena. Autzen Stadium is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

10

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 672 out of 1006 reviews
Rating 8 - Good. 207 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located, easy free parking, pool/ hot tub area a nice bonus.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and breakfast is also good.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations close to campus.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for events at Knight Arena. Great location. Near everything. People working there are tops.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just fine. The hotel staff was really nice.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nicely located. Staff was friendly!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is newly renovated, modern, and very clean. However, the room facing the road was a bit noisy due to traffic. The air conditioning unit also seemed a little outdated and was quite loud. Even though I set the temperature to 71°F, the room got so cold that I woke up in the middle of the night.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, good breakfast and loved the indoor pool and jacuzzi
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Breakfast was decent, and the staff were friendly and tried to help where possible. However, the internet signal was so patchy on the third floor it was barely possible to get a simple webpage up. The gym was closed, is it was not possible to workout. Despite giving reception our car details, we were still issued a park ticket in the parking lot!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but in need of a deep clean on the carpets and the bed was comfortable but had a big divot in it. The fitness room was perfect and open 24 hours. The breakfast was good. Would stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Good breakfast Nice room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Friendly staff was very nice and welcoming and ready to help. Will be back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to University of Oregon. Washer and dryer are free. Hottub was nice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean, breakfast had a lot of options, and the staff was friendly. Hotel was quiet at night and parking was easy.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Rooms were clean and breakfast had great options. Would recommend and stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown, free parking, good breakfast selection, very clean room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool felt so good and breakfast was delicious with gluten and dairy free options. Bed was very comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room, really great breakfast!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. Staff was kind and super accommodating.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
It isn’t a bad place to stay when you want to be close to UO campus but… it can be loud, lots of fans stay here and walls are thin. Showers: made for tall people. Not hot because the shower head looks like it restricts water flow. Toliet: handle kept breaking. A/C: was either on full blast or not on. Made the room too cold and then too hot. Breakfast: well done and staff is very attentive. Coffee needs to be better. Staff: great staff overall.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a layover, very clean property and accommodating staff. Breakfast was good and we’d definitely stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean and breakfast was awesome!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were quick and easy. The room was what I wanted. Holiday Inn always delivers.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great if you are visiting a UofO student. The rooms are big and clean, they have coffee at the lobby all day.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in Eugene. Great location for the Matthew Knights Arena.
Stayed 2 nights in Apr 2026