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Hospitality Esperance, SureStay Collection by Best Western

Property class: 3.5

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Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

A hotel room with a wooden bed, a bedside table, a chair, an air conditioning unit, and a window. - Hospitality Esperance, SureStay Collection by Best Western (Esperance)
A buffet area with various food options, including fruits and juices, and a seating area with tables and chairs. - Hospitality Esperance, SureStay Collection by Best Western (Esperance)
A reception desk with a wooden finish, a framed sign on the wall, and a stone-textured wall behind the desk. - Hospitality Esperance, SureStay Collection by Best Western (Esperance)
A building with a flat roof, a fenced patio area with chairs, and a small pool. - Hospitality Esperance, SureStay Collection by Best Western (Esperance)
A poolside area with a lounge chair and a pool. - Hospitality Esperance, SureStay Collection by Best Western (Esperance)
Take advantage of laundry facilities, a bar, and a restaurant at Hospitality Esperance, SureStay Collection by Best Western. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Queen & Single

A hotel room with two beds, each with a wooden headboard, a bedside table, and a wall-mounted air conditioner.

Standard Queen & Single

8.4 out of 10
Very good
(33 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive King

A hotel room with a large bed, a wooden desk, a television, and an air conditioning unit.

Executive King

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen & Single

A hotel room with two beds, each with white linens and a wooden headboard. There is a framed picture of a kangaroo on the wall above the beds.

Deluxe Queen & Single

9.2 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

A hotel room with two beds, a desk, a mirror, and a television.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located near the beach, Hospitality Esperance, SureStay Collection by Best Western is in Esperance Town Centre, a neighborhood in Esperance. Woody Lake Nature Reserve and Lake Warden Nature Reserve reflect the area's natural beauty and area attractions include Adventureland Park and Bay of Isles Leisure Centre. Cannery Arts Centre and Helms Arboretum are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Esperance travel guide
Map
44-46 The Esplanade, Esperance, WA, 6450

What's nearby

  • A beach with white sand and turquoise water. In the background, there are rocky hills.
    Esperance Beach
    1 min walk - 0.1 miles
  • Esperance Municipal Museum
    2 min walk - 0.1 miles
  • Esperance Visitor Centre
    7 min walk - 0.4 miles
  • Adventureland Park
    9 min walk - 0.5 miles
  • Bay of Isles Leisure Centre
    16 min walk - 0.9 miles

Getting around

  • Esperance, WA (EPR)
    17 min drive

Restaurants

  • McDonald's
    9 min walk
  • Quarters
    8 min walk
  • Brumby's
    7 min walk
  • Cloud Eleven
    5 min walk
  • 33 Degrees
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 7:30 AM to 6:30 PM

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Hospitality Esperance, SureStay Collection by Best Western have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM–6:30 PM. The pool is closed seasonally each year from May 1 to September 30.

Is Hospitality Esperance, SureStay Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hospitality Esperance, SureStay Collection by Best Western?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hospitality Esperance, SureStay Collection by Best Western?

Check-out is at 10 AM.

Where is Hospitality Esperance, SureStay Collection by Best Western located?

Located in Esperance Town Centre, this hotel is within a 5-minute walk of Esperance Municipal Museum and Esperance Beach. Esperance Hospital and Esperance Visitor Centre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hospitality Esperance, SureStay Collection by Best Western Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 367 out of 923 reviews
Rating 8 - Good. 404 out of 923 reviews
Rating 6 - Okay. 110 out of 923 reviews
Rating 4 - Poor. 30 out of 923 reviews
Rating 2 - Terrible. 12 out of 923 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly people, convenient location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Really nice and clean hotel! The room was spotless from the moment we checked in. Bathroom was sparkling, beds were comfy, and it all felt very well cared for. Great value and I’d definitely stay again."
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy access, friendly & helpful staff, easy parking. Walking distance to restaurants. Good for foreshore walks.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel in Esperance! The experience was fantastic from start to finish. The accommodation was comfortable, clean and welcoming, and everything made us feel right at home. The location was great, and the overall atmosphere made our stay even more enjoyable. We truly enjoyed our time here and would happily recommend this hotel to anyone visiting beautiful Esperance. We would definitely love to stay here again. Thank you for making our stay so memorable! 😊
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , the room is clean with a beach view. Breakfast included is a surprise, the dining hall is spacious with an ocean view
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, complimentary continental breakfast, clean room, close to town centre
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with quality soaps and shampoo, and within walking distance of everything the town has to offer. It’s right on the Esplanade, with a playground next door and another across the road, which was perfect for the kids. The basic breakfast buffet was a great way to start the day, and the complimentary washing machine and dryer were especially appreciated after a few days of travelling with young children. Having the room serviced each day was lovely to come back to after a day of exploring NP. The staff were friendly and welcoming, and there was ample parking right out the front of the rooms. If we return to Esperance, we would happily stay here again!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, clean. Just needs a revamp as really outdated and extremely noisy fan in bathroom. We could hear the room next door and the rooms above us fans. Also workers leaving at 4am
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was really helpful and friendly. This accommodation is really good to stay. I would like to come again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment at check I felt welcome. Room was so comfy and the food from there kitchen amazing. I will definitely be rebooking there in 8 weeks
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice and quite
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location - super close to town!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was v clean staff super helpful pool v refreshing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , good location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Excellent check-in and very friendly staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for Esperance, centrally located, nice view of the beach, comfortable room with plenty of light, nice included continental breakfast, breakfast staff were very friendly and helpful
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Room was clean and quite spacious for a motel, central location by the foreshore.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Standard motel room, no complaints but was expensive (busy night in Esperance and not many motels). Nice continental breakfast included.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, comfy rooms and bed in a good location with a nice included breakfast, friendly staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay our room was light and bright and we just had to walk a short way to The Pier Hotel or any other places to eat for dinner, or go to shops, over the road from the beach, the staff were friendly and helpful, Had kettle and toaster in room, just had to ask for plates and knifes, but no problem, and in the bathroom you had shampoo conditioner and handwash, the shower was old style but shower was so good in our room no 15, So you don't need to take your shampoos etc., if so, and hairdryer attached to wall. The bed was too hard for me and had the imprint of a body on my side from use, overall clean room, and comfortable. Fridge fitted our 2lt milk and cans and butter, I take my teas and coffee and bread, but we were offered complimentary breaky, we always take a 10lt cask of water and our beverages and snacks, the room was big enough for us two and good size tv to watch in bed. Convenient place to stay, for walking access, just get lost around town, not far to walk back to room
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient stay.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our two night stay. Complimentary breakfast was very good quality and the laundry facilities much appreciated.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & central location to town.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great room and bed, Restaurant and laundry great
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff was very helpful with local tips for visiting sites. Breakfast was good, free laundry service was very helpful and pool was nice.
Stayed 2 nights in Mar 2025