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Balsoy Mountain

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Photo gallery for Balsoy Mountain

A sauna with wooden walls and benches, a sloped floor, and a skylight. - Balsoy Mountain (Erzurum)
A buffet setup with various dishes in trays, including seafood and vegetables. - Balsoy Mountain (Erzurum)
A luxurious bathroom with a marble floor, a large mirror, and ornate tile walls. - Balsoy Mountain (Erzurum)
A spacious lobby with a large seating area, a fireplace, and large windows offering a view of the outside. - Balsoy Mountain (Erzurum)
A hotel reception area with a check-in counter, a reception desk, a waiting area with a sofa and a coffee table, and a hallway leading to the elevators. - Balsoy Mountain (Erzurum)
Take advantage of a free daily manager's reception, a coffee shop/cafe, and a playground at Balsoy Mountain. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski lift privileges. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as laundry facilities and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk with a television, and a patterned floor.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A bedroom with a bed, curtains, a wooden ceiling, and a patterned carpet.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

About the neighborhood

Located in Palandöken, a neighborhood in Erzurum, Balsoy Mountain is in the entertainment district and near the airport. Yakutiye Medresesi and Three Tombs are local landmarks, and travelers looking to shop may want to visit Forum Erzurum and Rüstem Pasha Caravanserai. Enjoy the area's slopes with snowboarding, ski runs, and ski lifts, and don't miss out on the ice skating. Visit our Erzurum travel guide
Map
Palandöken, Erzurum, Erzurum, 25080

What's nearby

  • A ski lift with a building in the background.
    Palandöken Mountain
    2 min walk - 0.1 miles
  • Ataturk University
    6 min drive - 3.4 miles
  • Kale
    7 min drive - 4.2 miles
  • Castle of Erzurum
    7 min drive - 4.2 miles
  • Abdurrahman Gazi Tomb
    14 min drive - 5.7 miles

Getting around

  • Palandoken Station
    22 min drive
  • Erzurum (ERZ)
    25 min drive

Restaurants

  • Alpine Restaurant
    2 min drive
  • Sway Hotels Lobby Bar
    12 min walk
  • Polat Erzurum Resort Hotel Mola Cafe
    8 min walk
  • Sway Hotels Apress Bar
    12 min walk
  • Fanus Cafe Erzurum
    1 min walk

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  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 233 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 1,000; reservation required

Things to do

  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (January 1) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (January 1) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20360

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Balsoy Mountain pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Balsoy Mountain?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Balsoy Mountain?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Does Balsoy Mountain provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TRY 400 per room applies.

Where is Balsoy Mountain located?

Located in Palandöken, this ski hotel is steps from Palandöken Mountain and 2.4 mi (3.9 km) from Forum Erzurum. Erzurum Museum and Ataturk House Museum are also within 6 mi (10 km).

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Reviews

Balsoy Mountain Reviews

9.2

Wonderful

9.0

Cleanliness

9.2

Amenities

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Yanko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Kübra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nisan ayında kayak icin gittik. Otel cok konforlu kahvaltı gayet yeterli çalışanlar ise mükemmel derece de ilgili ve güleryüzlüydü.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Efe

Liked: Cleanliness, staff & service
Konum ve calisanlar cok iyi; yemekler ve temizlik yeterli; dus basligi, fon makinesi ve tv degisime/bakima ihtiyaci var.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Samet

Liked: Cleanliness, staff & service, amenities
Aynı bölgede tekrar kalınabilir. Güzel bir hotel. Odalar çok sıcaktı :) Akşam yemeği konusunda biraz çeşitlilik gerekli. Biraz sezon değildi diye sanırım bize pek hitap etmedi.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Emre

Liked: Cleanliness, staff & service, amenities
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Nazlican

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Asli

Liked: Staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakın, güzel temiz

Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ediyorum.

2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

SALIH

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Özge

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Betül

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

aysun

Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Yusuf

Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Muhammed furkan

Stayed 1 night in Oct 2024
Verified review

8/10 Good

Emirhan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Bilge Eylem

Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

bo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023