Vacations Close To Mt. Morris Entrance

The staff was excellent, especially the front desk team, who were welcoming and helpful throughout our stay. Our room was a little dated but clean. We chose this hotel over others in the area because the website describes it as elegant and says to “expect nothing but excellence.” Unfortunately, the hotel itself didn’t quite live up to those expectations. While the spa may offer that level of luxury, the hotel could certainly use some upgrades and more thorough cleaning in the common areas. I noticed quite a few cobwebs on the lobby windows. While the ceilings are high, I expected better attention to detail based on how the property is advertised. I appreciated the coffee available downstairs, but I also felt a coffee maker should have been provided in the room. The wonderful staff were the highlight of our stay, but the hotel needs some updates and greater attention to detail to match the experience its website promises.

The room service food was not good. The herb crusted chicken was greasy over cooked and zero flavor the brussel sprouts were burn and no flavor and the wild rice was dry and zero flavor for 25.00 plus fees should be better.

Not the best experience for the money it was just ok. Not the cleanest imo