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Holiday Inn Ellesmere Port by IHG

Property class: 3

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Photo gallery for Holiday Inn Ellesmere Port by IHG

A modern kitchen area with a counter, hanging lights, and a tiled backsplash. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A hotel room with two beds, a desk, a chair, and a TV. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A Holiday Inn reception desk with a large sign, two computer monitors, a cash register, and a plant. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A Holiday Inn hotel with a brick facade, multiple windows, and a covered entrance. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
An indoor swimming pool with clear blue water, tiled walls, and a view of the outside through large windows. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Holiday Inn Ellesmere Port by IHG. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside tables, a chair, and a desk.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed (Canal View)

A hotel room with a bed, bedside tables, a chair, and a desk.

Premium Room, 1 King Bed (Canal View)

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, bedside tables, a chair, and a desk.

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside tables, a chair, and a desk.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed (Canal View)

A hotel room with a bed, bedside tables, a chair, and a desk.

Premium Room, 1 King Bed (Canal View)

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

A hotel room with a bed, bedside tables, a chair, and a desk.

Standard Room, 1 King Bed, Accessible (Canal View)

8.6 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds (Canal View)

A hotel room with a bed, bedside tables, a desk, a chair, and a television.

Standard Room, Multiple Beds (Canal View)

9.4 out of 10
Exceptional
(22 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Standard Room, Multiple Beds (Canal View)

A hotel room with a bed, bedside tables, a desk, a chair, and a television.

Standard Room, Multiple Beds (Canal View)

9.0 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

About the neighborhood

Ellesmere Port is home to Holiday Inn Ellesmere Port by IHG. Chester City Walls and Cavern Club are notable landmarks, and travelers looking to shop may want to visit Cheshire Oaks Designer Outlet and Liverpool ONE. Check out an event or a game at M&S Bank Arena, and consider making time for Chester Zoo, a top attraction not to be missed. Visit our Ellesmere Port travel guide
Map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL

What's nearby

  • Two penguins on a rock with water splashing around.
    Chester Zoo
    6 min drive - 5.3 miles
  • Manchester Ship Canal
    4 min walk - 0.3 miles
  • National Waterways Museum
    6 min walk - 0.4 miles
  • Port Whitby Marina
    19 min walk - 1.0 mile
  • Rivacre Country Park
    2 min drive - 1.5 miles

Getting around

  • Ellesmere Port Station
    15 min walk
  • John Lennon Airport (LPL)
    36 min drive

Restaurants

  • The Wheatsheaf
    4 min drive
  • Green Oak Farmhouse Inn
    2 min drive
  • Costa Coffee
    15 min walk
  • Subway
    15 min walk
  • Country Kitchen Café
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Ellesmere Port by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Ellesmere Port by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ellesmere Port by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Ellesmere Port by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Ellesmere Port by IHG located?

Situated in Ellesmere Port, this hotel is 0.7 mi (1.2 km) from Manchester Ship Canal and within 3 mi (5 km) of Cheshire Oaks Designer Outlet and Blue Planet Aquarium. The Wirral Country Park and Chester Zoo are also within 6 mi (10 km). Ellesmere Port Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Ellesmere Port by IHG Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 668 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the canal. Close to motorway, shopping centre and 15 minutes walk to metro station. Staff very frienfly and helpful, Rooms quiet and well provided.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 night stay ,the bedroom was great 2 massive beds. Fantastic breakfast both mornings food always hot.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and on a great location next to a river. Staff were all friendly and helpful and the breakfast was great. Overall, good value for money and I wouldn't hesitate to recommend to others
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room. Comfortable bed. Quiet. Excellent breakfast.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Stayed in a king size premium room. Was very spacious. Room and bathroom very clean. Breakfast buffet excellent.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located in very nice, quiet area outside Chester. The room was very spacious with aircon and spotless. Staff was very friendly, breakfast was good .
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopping point but could see you stay longer and easy access to lots of sights/attractions around. Staff friendly and helpful, nice/pleasant hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and polite.Breakfast was good.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The service was lovely. We paid for a water view but didn’t get the benefit due to the scaffolding. The food was reasonably priced for an evening meal and excellent quality more so for gluten free food. There wasn’t much gluten free options for an evening meal or breakfast - no pastries or croissants which is a shame. The leisure facilities are really worn, the changing rooms are weren’t very clean. There was leaks into the swimming pool.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night to celebrate our 10th wedding anniversary as we'd had our wedding there. Staff were so lovely and helped to make it special for us. We were given vouchers for a complimentary drink and snack as well as a celebratory breakfast in the conservatory.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean room, comfy bed and amazing quality breakfast
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location staff were excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Lovely room
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff were fantastic, breakfast great, bed in the room was extremely comfortable and I slept very well.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location near to the Old port, lok gates barge and old boats, ducks and swans to look at during breakfast. Well furnished room with a lounge chair. Breakfast was very well cooked, Breakfast staff were superb! Clean room and a swimming pool! Air conditioning was spot on. Comfortable bed, spacious room. Dove toiletries.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good experience Lovely breakfast Lovely ‘waiting ‘ staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel, on impulse, to stay away for an extra night after a family weekend away. They hotel was very clean, the facilities were good, but, the most impressive thing was the staff! Every staff member we spoke with was wonderfully friendly and thoughtful, offering to help and often going the extra mile. Breakfast was incredible, even the sliced breads were of good quality. Highly recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, rooms were clean and comfy. Breakfast was excellent. Friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were really helpful and very friendly . Lovely location and room was very comfortable, would return for sure .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice stay,friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treat it was to stay at a hotel with air conditioning in the summer months! Breakfast with a view was amazing, great selection. The friendly staff works so hard, always on the go making sure everyone has what they need. The Starbucks is a nice addition to the lobby! Quiet room, comfortable, had everything we needed and more. We left the Do Not Disturb sign on our door and housekeeping STILL left extras at the door to restock our room! My only slight complaint was that one of our rooms a/c units wasn't nearly as effective as the other, but the room was still comfortable to sleep in.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly and the breakfast was excellent although the coffee was very poor and tasteless. Bed was really comfortable as well!
Stayed 1 night in Mar 2026