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Elevate Ella Resort and Spa

Property class: 3

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Photo gallery for Elevate Ella Resort and Spa

A modern pool area with stone walls and a wooden ceiling. - Elevate Ella Resort and Spa (Ella)
A stone staircase leading to a building with a metal railing and a window. - Elevate Ella Resort and Spa (Ella)
A modern building with multiple levels, outdoor seating, and a covered area with a table and chairs. - Elevate Ella Resort and Spa (Ella)
A modern dining area with large windows, tables, and chairs. - Elevate Ella Resort and Spa (Ella)
A modern bedroom with a bed, bedside lamp, and a wall-mounted air conditioner. - Elevate Ella Resort and Spa (Ella)
Take advantage of free continental breakfast, a terrace, and a bar at Elevate Ella Resort and Spa. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Deluxe Double Room, Mountain View

A modern hotel room with a large bed, a seating area with a bench, a ceiling fan, and an air conditioning unit.

Deluxe Double Room, Mountain View

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Ella, Elevate Ella Resort and Spa is in the mountains. Nine Arches Bridge and Dhowa Rock Temple are local landmarks, and some of the area's activities can be experienced at Suwadivi Ayurveda Health Care and Amphitikanda Tea Estate. Visit our Ella travel guide
Map
Waterfall Rd, Ella, UP, 90090

What's nearby

  • A blue train on a curved bridge through a dense forest.
    Nine Arches Bridge
    8 min drive - 1.9 miles
  • Ella Spice Garden Cooking Lessons
    5 min walk - 0.3 miles
  • Nature Trail Ella
    8 min walk - 0.5 miles
  • Kinellan Tea Factory
    1 min drive - 0.7 miles
  • Kital Ella Waterfall
    3 min drive - 1.4 miles

Getting around

  • Ella Railway Station
    7 min walk

Restaurants

  • Chill Cafe
    2 min walk
  • 360 Ella
    2 min walk
  • Barista
    2 min walk
  • Matey Hut
    6 min walk
  • Chingu Restaurant
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 AM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Elevate Ella Resort and Spa have a pool?

Yes, this property has an outdoor pool.

Is Elevate Ella Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Elevate Ella Resort and Spa?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Elevate Ella Resort and Spa?

Check-out is at noon.

Where is Elevate Ella Resort and Spa located?

Situated in the mountains, this hotel is within a 5-minute walk of Ella Spice Garden Cooking Lessons and Suwadivi Ayurveda Health Care. Nature Trail Ella and Kinellan Tea Factory are also within 1 mi (2 km). Ella Railway Station is 7 minutes by foot.

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Reviews

Elevate Ella Resort and Spa Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 4 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and comfortable rooms with friendly and attentive staff. Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff, bra wifi
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities
Place is amazing and perfect location. Morning view is A++ and quick walk down to town for the best food around!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and incredibly helpful. Location is ideal, view is stunning. The pool was nice to swim in. If you don’t mind stairs, this place is ideal.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kornelia

Liked: Cleanliness, staff & service, amenities
We had a great stay at Elevate Ella Resort and Spa. The hotel is beautiful, with stunning mountain views and a very nice pool area. Breakfast was varied and tasty. The room was clean and comfortable, and the staff were extremely kind and helpful throughout our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 6.30pm during a crazy storm, the down pour was full on. The signs could be clearer, our driver struggled to get up the steep hill so we walked with our bags. Staff were great, had dinner in the room and cocktails, tasted great. Room was nice with great views. We would happily stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angela Ilenia

Liked: Cleanliness, property conditions & facilities
They really go above and beyond to make your stay excellent. The property has no reviews because it’s a new opening, but the room are spacious, the view is great and the bed very comfy. Make sure to dine at their restaurant, the food is delicious!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Yuen See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful new boutique hotel featuring sustainable rock-stone architecture designed by award-winning architect Palinda Kannangara. The property has a modern, minimalist, and zen-like aesthetic, with grey-toned interiors that evoke the signature style of Tadao Ando. Our room was located at the highest point of the property, offering stunning panoramic views of the Ella Gap. The trade-off, however, is the considerable number of steps required to reach the room from the lobby, which may be challenging for some guests. Upon check-in, we encountered some issues with the Wi-Fi in our assigned room, but the hotel staff responded promptly and offered us an alternative room, which we appreciated. The hotel also features a lovely outdoor saltwater pool and is conveniently located within easy reach of the town centre. Breakfast was included and showcased traditional Sri Lankan flavours — which was served near the pool. Overall, a stylish and tranquil retreat with spectacular views, thoughtful service, and a distinctive architectural character.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Eva

The location and design of the hotel is great. It has been opened only few months ago but the finishings are very poor and already now the walls are scratched and furniture damaged. There is a working table in the room but no chair. Definitely not a hotel for people with walking difficulties, many stairs, poorly lighted in the dark and no elevator.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, do take into account that you need to be able to walk a lot of stairs
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Pulkit

What I Liked Rooms & Views: The room was spacious, clean, and tidy with a nice balcony view. Location: Well-located with good cafes easily accessible. Amenities: The swimming pool was temperature-controlled and a great bonus. Food Quality: The food served was delicious. What I Didn't Like Accessibility Issues: The property is located 250 meters up a hill from the road and requires navigating 25 steep steps, making it very inconvenient with strollers, babies, or elders. Pest Issue: The washroom was infested with ants, and despite repeated requests to the staff for cleaning or spraying, the issue was not resolved. Dining Disappointment: Since occupancy was low, the hotel replaced the paid buffet breakfast with a restrictive set menu without offering a proper gesture or adjustment. Room Lightning: Needs to be improved coz it was too dark to pack or unpack anything within the room post evening hours.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Daniel

Bra
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities
Unfortunately, our stay at Elevate Ella was disappointing. The service was well below expectations. We stayed for three nights, and our room was never cleaned. Wet towels were never replaced and there was no where to hang them to dry. We only received water on arrival. The porters were incredible though, bringing our suitcases too and from the room. Our room was on the highest level. It meant nice views but a massive hike up every time we wanted to come and go, following a steep hike from the town to the base of the hotel. Even being relatively fit we found it a hassle, and it's one of the reasons we never had breakfast or visited the pool - the stairs were too much. The room was quite dark and the bathroom had a very dusty smell. At one point our bed was bouncing from the neighbours. Additionally the shower frequently ran out of hot water, the air conditioner could only be changed by resetting it, the safe did not work, bed was awful, the phone had no dial tone and when there was a power outage the staff never responded to our questions. The highlight of our stay was the two friendly dogs on the property they were absolutely lovely. Particularly Ellie who loved pats and had a real jealous streak in the cutest possible way. Overall, I wouldn't choose to stay here again.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast cold at 9 am, no roomcleaning, bad management. Nice swimming pool, nice view, lot of stairs.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Olav Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helt nytt og fresht hotell i en utrolig gøy by i hjerte av Sri Lanka. Super utsikt mot fjell, litt byliv og skogen. Vennlig personale, god frokost. Hotellet ligger jo på toppen av en ganske bratt bakke og en kan ha problemer med å bli kjørt opp dersom bilen ikke er av beste kvalitet. Uansett, anbefaler Elevate Elle på det varmeste, dette blir et utrolig bra destinasjon i tiden fremover!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities
Meget rent og nyt.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Herman

Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Abjaisa

Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

TAKESHI

Stayed 1 night in Mar 2026