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SureStay Hotel by Best Western Wells

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Wells

A modern reception area with a counter, seating, and large windows offering a view of the outdoors. - SureStay Hotel by Best Western Wells (Wells)
A multi-story motel with a row of rooms, a parking area, and a building with a flat roof. - SureStay Hotel by Best Western Wells (Wells)
A hotel room with a large bed, a desk, a chair, a TV, a sink, and a mirror. - SureStay Hotel by Best Western Wells (Wells)
A desk with a computer, a lamp, a chair, a bulletin board with travel brochures, and a trash can. - SureStay Hotel by Best Western Wells (Wells)
A modern kitchen with wooden countertops, a sink, and a coffee machine. - SureStay Hotel by Best Western Wells (Wells)
SureStay Hotel by Best Western Wells provides amenities like free continental breakfast and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a sofa.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

A hotel room with two beds, a nightstand with a lamp, and a door.

Standard Room, 2 Queen Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Standard Room, 1 Queen Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Wells is home to SureStay Hotel by Best Western Wells. California Trail Interpretive Center is a local landmark, and the area's natural beauty can be seen at Wells City Park and Humboldt-Toiyabe National Forest. Visit our Wells travel guide
Map
1509 E 6th Street, Wells, NV, 89835

What's nearby

  • Wells City Park
    1 min drive - 1.4 miles
  • Chimney Rock Golf Course
    2 min drive - 1.8 miles
  • California Trail Interpretive Center
    3 min drive - 1.4 miles

Getting around

  • Elko, NV (EKO-Elko Regional)
    47 min drive

Restaurants

  • Love's Travel Stop
    10 min walk
  • Flying J
    11 min walk
  • McDonald's
    10 min walk
  • Sher-E Punjab Dhaba Indian Restaurant
    5 min walk
  • Buckaroos Hitching Post & Coffeehouse
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Is SureStay Hotel by Best Western Wells pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Wells?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at SureStay Hotel by Best Western Wells?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Wells located?

Situated in Wells, this hotel is within 1 mi (2 km) of Wells City Park and California Trail Interpretive Center. Chimney Rock Golf Course is 1.5 mi (2.5 km) away.

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Reviews

SureStay Hotel by Best Western Wells Reviews

7.2

Good

7.4

Cleanliness

6.8

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 234 out of 830 reviews
Rating 8 - Good. 254 out of 830 reviews
Rating 6 - Okay. 152 out of 830 reviews
Rating 4 - Poor. 97 out of 830 reviews
Rating 2 - Terrible. 93 out of 830 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, staff were very nice. We had a nice stay.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Quiet and accommodating staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I expected , fair experience for cost and location. Would stay there again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was easy to talk to very pleasant
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed! Easy on off highway, food and gas near. Quiet, comfortable and clean✅.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, hard-working and kind.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was friendly and efficient in checking us in. Room was comfortable, clean, and spacious. We would stay here again in the future.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

I stayed at a decent hotel on the highway while heading to Yellowstone. The breakfast was good, and there wasn’t much to complain about.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff was friendly and helpful. Breakfast was simple, but it's right amount of energy to get you going.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean rooms and lots of parking. Wish there was a little more variety on breakfast. Otherwise beds were great. Staff were very helpful.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to freeway. Near restaurant. Room looks like mold on tiles. Everything ok.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Helpful staff-clean and decent room - Nice fridge- walking distance from an excellent Indian restaurant
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Good value for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was one of the cleanest, well kept I have stayed at. The staff was amazing, helpful, kind, pleasant and helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looks like check-in and room was very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and helpful for my travel needs. This is an older property, but the rooms are very clean and in good shape.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robert at the Front Desk was Extremely Helpful & Super Friendly.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The washer and dryer work well. So thankful. Breakfast was ok wish they had decaffeinated coffee but I made it in room. Helpful staff , very friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean room. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, no complaints at all. The guy at the front desk was friendly and great. Nothing fancy, but I wasn’t interested in paying for fancy. Just needed a place to crash for the night and this was great. I’d be happy to stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Room was clean and bed comfortable. Trash cans are needed outside and dog bags to clean up after pets. But u would stay again if need be.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I'll state the obvious: It is an older hotel. And not a fancy one. However, it was clean and quiet. It smelled fresh, not moldy mildewy. The bedding was crispy clean, the bed adequate, the breakfast was Continental (mostly carbs and some apples). The staff was friendly and welcoming. The wifi was free. Plenty of parking. It is Wells, NV. It was fine. Subway and Burger King, a restaurant in a casino and an Indian restaurant were across the street within walking distance.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, check in and check out was easy.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the beds were comfortable. Check in was easy, front desk friendly. The breakfast was just okay. In the bathroom the shower didn’t drain very well, by the time you finished you were standing in 2 inches of water, and the toilet didn’t flush very well.
Stayed 1 night in May 2026