Vacations Close To Sanctuary Laguna el Peral

Overall, we had a great stay at Hotel Sommelier, but communication, breakfast variety and guest safety could be improved. The language barrier made it difficult to ask staff for help. While we understand that English may not be widely spoken, clearer signage and multilingual information would help international guests find answers to basic questions. Breakfast was enjoyable, but more variety, particularly local dishes, would have made it better. Our biggest concern occurred on the day of our departure. A political demonstration was taking place nearby, but we were unaware of it. Staff did not warn us before we left the hotel, and we almost walked into protesters, police and tear gas. It was frightening, especially as we were unfamiliar with the area. The hotel should proactively alert guests to nearby safety risks. A notice at reception, an alert or advice from staff about areas to avoid could have prevented this situation, particularly for visitors who cannot follow local news. Despite these issues, we enjoyed our stay and found the hotel comfortable and welcoming. We hope management considers these improvements.

Agradable estadía, linda zona, buen punto.

Realmente tienen que renovar personal, pesima atencion, pesimas condiciones de la propiedad, muy mal hospitality, room service con muy poca variedad y mala cocina, habitaciones chicas y anticuadas, television que apenas funciona e inventar lo que sea para intentar multarte y sacarte mas dinero durante la estancia, recomendaría cualquier otro.

Great accommodation in a safe and convenient location. The staff are polite and attentive and the hotel is kept clean and modern whilst reasonably priced for the location. I would happily stay there again.

Excelente! Recomiendo.

Adoramos o hotel. Muito limpo e atendentes maravilhosos. Falam português. Perto de tudo

Lindo lugar , excelente desayuno y buena atención en la recepción y en el comerdor.