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HI Express El Paso Downtown by IHG

2.5 star property
Hotel in El Paso with free breakfast and a fitness center

Choose dates to view prices

HI Express El Paso Downtown, an IHG Hotel, is near Fort Bliss. Guests start with a free breakfast buffet and stay connected via in-room WiFi. The 24-hour business center ensures productivity, while multilingual staff assist with area exploration and laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
409 E Missouri Ave, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 7 min walk - 0.4 miles
  • Abraham Chavez Theater - 7 min walk - 0.4 miles
  • Judson F. Williams Convention Center - 9 min walk - 0.5 miles
  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 0.7 miles
  • University of Texas at El Paso - 15 min walk - 0.9 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Cónico Cocina Mexicana - ‬4 min walk
  • ‪Sushi Itto - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

Hotel near Paso del Norte International Bridge
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at HI Express El Paso Downtown by IHG. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • A front-desk safe, meeting rooms, and a banquet hall
  • Smoke-free premises, multilingual staff, and a gift shop
Room features
All 112 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

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  • Pool
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  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 901 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is HI Express El Paso Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at HI Express El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Express El Paso Downtown by IHG?

Check-out is at noon.

Where is HI Express El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is within a 10-minute walk of San Jacinto Plaza, El Paso Scottish Rite Temple and Museum, and Southwest University Park. El Paso Museum of History and St. Patrick Cathedral are also within 10 minutes. El Paso Union Depot is 18 minutes by foot.

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Reviews

HI Express El Paso Downtown by IHG Reviews

8.0

Very Good

8.0

Cleanliness

7.4

Amenities

8.4

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 483 out of 1007 reviews
Rating 8 - Good. 225 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 97 out of 1007 reviews
Rating 2 - Terrible. 86 out of 1007 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, friendly staff and good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay everything was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

LeeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place no complaints
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Great views, good breakfast, nice staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Amenities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was very nice and conveniently located to an El Paso Chihuahuas baseball game which we walked to.
Stayed 1 night in Jun 2025

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, would definitely stay there again. Restaurants are within walking distance from the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, location
Stayed 4 nights in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a good experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angelnis amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and comfortable and staff very friendly
Stayed 1 night in Jul 2025

8/10 Good

Shantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Amenities
The hotel and the room was very clean and the employees very kind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the thick heavy comforter and ot was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Riaz

Liked: Cleanliness, amenities
Great Location, Breakfast Perfect, Coffee 24/7
Stayed 2 nights in Jun 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

shirley

Liked: Staff & service, amenities, property conditions & facilities
Thank you for a Great stay. Very clean property grounds and rooms!
Stayed 1 night in May 2025

10/10 Excellent

Yannel

.
Stayed 1 night in Oct 2025

10/10 Excellent

Graciela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean
Stayed 3 nights in Jun 2025

10/10 Excellent

scott

Liked: Cleanliness, property conditions & facilities
Check in was easy and quick.
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Well situated, and in good condition.
Stayed 1 night in Jun 2025
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Policies

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