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Hilton Garden Inn El Paso / University

Property class: 3

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Photo gallery for Hilton Garden Inn El Paso / University

A table set with plates, cutlery, and a folded napkin, with decorative items like flowers and a lantern. - Hilton Garden Inn El Paso / University (El Paso)
A pool area with lounge chairs, a hot tub, and a pergola. - Hilton Garden Inn El Paso / University (El Paso)
A chilled beverage kiosk named "The Shop" with a variety of drinks and snacks. - Hilton Garden Inn El Paso / University (El Paso)
A Hilton Garden Inn with a two-story structure, a covered entrance, and a flagpole. - Hilton Garden Inn El Paso / University (El Paso)
A hotel exterior with outdoor seating, a patio area, and a garden with red flowers. - Hilton Garden Inn El Paso / University (El Paso)
University of Texas at El Paso and Sun Bowl Stadium are located near Hilton Garden Inn El Paso / University, which provides a free roundtrip airport shuttle, a grocery/convenience store, and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site restaurant, Great American Grill, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

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Room options

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Showing 8 of 8 rooms

View all photos for Room

A hotel room with a kitchenette, a bed, a desk, and a TV.

Room

9.0 out of 10
Wonderful
(31 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Two Queens

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Standard Two Queens

9.0 out of 10
Wonderful
(37 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A living room with a sofa, armchair, coffee table, and office chair. There is a lamp on a side table and a framed picture on the wall.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a television.

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room

A hotel room with a kitchenette, a bed, a desk, and a TV.

Room

9.4 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room (Parlor)

A hotel room with a bed, desk, chair, and two lamps.

Room (Parlor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Murphy Bed
  • Free wired internet

About the neighborhood

El Paso is home to Hilton Garden Inn El Paso / University. Fort Bliss is a notable landmark, and travelers looking to shop may want to visit Sunland Park Mall and Cielo Vista Mall. Looking to enjoy an event or a game while in town? See what's happening at Sun Bowl Stadium or Don Haskins Center. Visit our El Paso travel guide
Map
111 W University Ave, El Paso, TX, 79902

What's nearby

  • A large, empty stadium with a football field, surrounded by hills and mountains.
    University of Texas at El Paso
    1 min walk - 0.1 miles
  • A large, empty stadium with a football field, surrounded by hills and mountains.
    Sun Bowl Stadium
    9 min walk - 0.5 miles
  • UTEP Theater
    5 min walk - 0.3 miles
  • Chihuahuan Desert Gardens
    7 min walk - 0.4 miles
  • Don Haskins Center
    9 min walk - 0.5 miles

Getting around

  • El Paso Union Depot
    10 min drive
  • El Paso International Airport (ELP)
    19 min drive

Restaurants

  • Circle K
    2 min walk
  • Raising Cane's Chicken Fingers
    4 min walk
  • Whataburger
    2 min walk
  • McDonald's
    5 min walk
  • Starbucks
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM
  • Free area shuttle up to 3 mi
  • Covered, secured self parking on site (USD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn El Paso / University have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn El Paso / University pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at Hilton Garden Inn El Paso / University?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn El Paso / University?

Check-out is at noon.

Does Hilton Garden Inn El Paso / University provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hilton Garden Inn El Paso / University located?

Situated in El Paso, this hotel is within a 15-minute walk of University of Texas at El Paso and Sun Bowl Stadium. Las Palmas Medical Center and Billy Rogers Arroyo Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn El Paso / University Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 628 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location for a concert, and the staff were exceptionally helpful and friendly. I usually skip breakfast before checking out, but I’m so glad we didn't this time—the food was delicious and the service was wonderful!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! The room was clean and very quiet. The front desk was extremely helpful and courteous. Overall, would stay here again!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Their system was down for maintenance and they got me checked in and in our room within 30 minutes. Excellent customer service care. Room was clean and water pressure was great!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle driver was amazing, staff was so helpful and kind.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice restaurant, quiet room, shuttle service, good location, which was handy for our scheduled medical appointments.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Very clean.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , staff very friendly and helpful, the food was great, thank you
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great location near UTEP, several hospitals, and medical facilities. There is a shuttle from the airport. There are many restaurants and fast food opportunities within walking distance. The ADA room was large and quiet. There is a good restaurant on site also. We stay here frequently.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all the way around. Staff and management was awesome!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel feels clean and welcoming once you walk into the lobby, the staff is exceptional and the room was clean and comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk were very helpful and with a great attitude.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay at the price was pretty reasonable and it was really quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel to attend a concert nearby. The staff was very friendly and helpful- because it was raining the night of the concert we were able to ride their shuttle bus to the venue. We didn’t have breakfast there but we did appreciate the free coffee. I would return and will look for other Hilton Garden properties for future travel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in El Paso! Hospitable staff and good breakfast served! We’ll be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get the young ladies name who was doing check after 4pm. But she did great! She had a lobby full of people waiting on rooms and she handled it so well! She made it impossible to be upset.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and courteous.. Could not have ask for better accommodations.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel I've ever stayed. Every single staff member is amazing. Good food. I'm definitely going to be staying here again. Thank you so much for everything.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Friendly staff and clean facilities! Nice area of the city and close to old town. Enjoyed the stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and in walking distance to the stadium. The staff we interacted with were all great. Thank you.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and the staff was very friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room, staff, location (near concert venue), was all great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & nice location.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Metro streetcar was convenient to reach Downtown. Breakfast & Dinner selections well priced. Rooms clean beds comfortable. Front Desk staff personable & helpful.
Stayed 3 nights in Apr 2026