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DoubleTree by Hilton Hotel West Edmonton

Property class: 4

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Photo gallery for DoubleTree by Hilton Hotel West Edmonton

A modern lobby with seating areas, a reception desk, and a patterned floor. - DoubleTree by Hilton Hotel West Edmonton (Edmonton)
A hotel room with a sofa, armchair, round table, TV, and a desk with a chair. - DoubleTree by Hilton Hotel West Edmonton (Edmonton)
A modern hotel lobby with seating areas, a bar, and a reception desk. - DoubleTree by Hilton Hotel West Edmonton (Edmonton)
A DoubleTree by Hilton hotel entrance with a tree logo, a clear sky, and a parking lot. - DoubleTree by Hilton Hotel West Edmonton (Edmonton)
A hotel room with a dining area, a bed, a desk, and a large window with curtains. - DoubleTree by Hilton Hotel West Edmonton (Edmonton)
Consider a stay at DoubleTree by Hilton Hotel West Edmonton and take advantage of dry cleaning/laundry services, car rentals on site, and a bar. The on-site restaurant offers dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with two grey armchairs, a small round table, and a large window with curtains.

Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a flat-screen TV, a dining area with blue chairs, a round table, and a sofa.

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Bedrooms

A hotel room with a bed, desk, chair, and a large mirror.

Room, 2 Bedrooms

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

A hotel room with a bed, a TV, a desk, and a chair.

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Hospitality Suite

A hotel room with a bed, a nightstand, a lamp, a framed picture on the wall, and a bathroom visible through an open door.

1 King Hospitality Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Bi-Level)

A hotel room with a bed, a chair, a desk, a lamp, and a framed picture on the wall.

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

A hotel room with a sofa set, a TV, a lamp, and a framed picture on the wall.

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

A modern bathroom with a bathtub, shower, vanity with a mirror, and towel storage.

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, sofa, desk, TV, and two framed pictures on the wall.

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables, a headboard, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

A hotel room with a bed, a TV, a desk, a lamp, and a door leading to a bathroom.

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in West Edmonton, a neighborhood in Edmonton, DoubleTree by Hilton Hotel West Edmonton is in a shopping district. Travelers who have shopping on the agenda can visit West Edmonton Mall and Kingsway Mall. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Spend some time exploring the area's activities, including skiing. Visit our Edmonton travel guide
Map
16615 109th Ave, Edmonton, AB, T5P 4K8

What's nearby

  • A modern building with a glass entrance, surrounded by trees and benches.
    Oasis Centre
    2 min drive - 1.1 miles
  • An indoor aquarium with a glass ceiling, a shipwreck, and a waterfall.
    West Edmonton Mall
    5 min drive - 2.8 miles
  • A modern building with the Rogers Place sign, a medical facility, and an Ice District sign.
    Rogers Place
    11 min drive - 5.6 miles
  • A large yellow building with a curved roof and a modern design.
    University of Alberta
    11 min drive - 6.3 miles
  • A stadium with a unique architectural design, featuring a large open roof structure and multiple flags on top.
    Commonwealth Stadium
    13 min drive - 6.7 miles

Getting around

  • Kingsway-Royal Alex Station
    9 min drive
  • Edmonton Station
    14 min drive
  • Edmonton Intl. Airport (YEG)
    35 min drive

Restaurants

  • Seafood City Edmonton
    3 min drive
  • Grill City
    3 min drive
  • McDonald's
    3 min drive
  • Brado's Pizza
    4 min drive
  • PM Restaraunt And Lounge
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (35,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel West Edmonton have a pool?

Yes, this property has an indoor pool.

Is DoubleTree by Hilton Hotel West Edmonton pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel West Edmonton?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel West Edmonton?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel West Edmonton located?

Located in West Edmonton, this hotel is 0.9 mi (1.5 km) from Oasis Centre and 2.7 mi (4.3 km) from West Edmonton Mall. TELUS World of Science-Edmonton and Ice Palace are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel West Edmonton Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 821 out of 1245 reviews
Rating 8 - Good. 245 out of 1245 reviews
Rating 6 - Okay. 105 out of 1245 reviews
Rating 4 - Poor. 38 out of 1245 reviews
Rating 2 - Terrible. 36 out of 1245 reviews

Reviews

Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, friendly staff and good restaurant.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, LOVE their warm chocolate chip cookies💜 Nice open entrance, clean and welcoming
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
The story was great. The Staff were helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near West Edmonton Mall. Hotel was clean and well maintained. Staff were friendly and amenities were good as well. Limited dining options around - that was the only drawback. Travelled with my family with 2 young kids.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fabulous, the staff is very friendly and helpful and the bed was exceptionally comfortable. The buffet breakfast was spectacular!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end all staff were exceptional. The restaurant is a huge asset. I could not be happier with my stay. Too many good things to say.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean. Great stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mona David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used all the facility as I stated there for conference and was great. Will definitely recommend the location.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Checkin / Checkout easy. Property and room were clean. Beds are comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to where our course was with a very friendly staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pleasant, appealing, and clean. Ample parking, a restaurant, and a bar on site
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and cleanliness. Amenities are satisfactory but the restaurant in the hotel lobby was very good. Would definitely stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Annemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Very friendly staff! Coffee in the room would have been nice but overall the stay was great! 😊
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Colin G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay. Very quiet. Rooms are VERY small.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Xiao

Liked: Staff & service
Rooms are not very sound proof. Guests are disrespectful. They are knocking on their doors, talking loudly in the very early morning (4am). Parking space is plentiful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to shopping
Stayed 3 nights in May 2026
Verified review

8/10 Good

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view!
Stayed 1 night in May 2026
Verified review

8/10 Good

Ilana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was spacious, comfy, and well kept. The whole building is a bit dated and the property itself is in a desolate, industrial area. But we were very cozy and slept like rocks, so no complaints! Staff was helpful and friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great meeting space, best snack bar around, clean and very comfortable rooms and bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being convenient for dinner theatre
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a suite, which was great. There was lots of parking and felt safe. We were unfortunately booked at the hotel at the same time as some youth ball tournament and there were lots of noisy kids in the lobby etc. Not the hotels fault, but not ideal for us. Not a great spot for walking places, but was easy to get to. We would stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful. It’s clean and the staff was very helpful and friendly. I did have an issue with someone having a key card to my room and they tried to get in at 4:30am in the morning but hotel staff were very helpful and apologized for the inconvenience. I also had issues with the TV they were synced to different rooms so I had random people names on it and it kicked me out of Netflix while watching a movie, but the maintenance guy fixed it. I will be staying here again. I tried to already book a work trip but they are sold out of rooms for one of the days already so it didn’t work out.
Stayed 2 nights in Jul 2026