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Hotel Palm Premium

Property class: 3.5

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Photo gallery for Hotel Palm Premium

A buffet with various food items including fruits, nuts, and deli meats. - Hotel Palm Premium (Düsseldorf)
A reception desk with a flat-screen TV, a cityscape painting, and a potted orchid. - Hotel Palm Premium (Düsseldorf)
A hotel room with two beds, a TV mounted on the wall, and a window with black and white curtains. - Hotel Palm Premium (Düsseldorf)
A covered outdoor seating area with tables and chairs, a spiral staircase, and potted plants. - Hotel Palm Premium (Düsseldorf)
A lobby with a red carpet, a black leather sofa, a marble column, a staircase with red steps, and a vertical striped wall. - Hotel Palm Premium (Düsseldorf)
Located close to Konigsallee and Marktplatz, Hotel Palm Premium provides a hair salon and a business center. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Economy Double Room

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Single Room, 1 Twin Bed, Courtyard View

A hotel room with a bed, a desk with a chair, a lamp, and a mirror.

Economy Single Room, 1 Twin Bed, Courtyard View

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, and a painting on the wall.

Superior Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Balcony

A hotel room with two beds, a red carpet, a painting on the wall, and a door.

Standard Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Triple Room

A double bed with white linens, a wooden headboard, and a nightstand with a lamp.

Economy Triple Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, two pillows, a nightstand with a lamp, and a painting of flowers on the wall.

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, a chair, and a coat rack.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Studio

A hotel room with a large bed, two bedside tables with lamps, a wardrobe, a desk with a telephone, and a painting on the wall.

Studio

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Panoramic Single Room

A hotel room with a bed, a desk, a chair, a painting on the wall, and a red carpet.

Panoramic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a desk with a chair, a mirror, and a painting on the wall.

Superior Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Double Room

A hotel room with a double bed, a desk, a chair, a wardrobe, and a painting on the wall.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE ECONOMY

  • Sleeps 4
  • Free WiFi

DOUBLE COMFORT

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Stadtmitte, a neighborhood in Düsseldorf, Hotel Palm Premium is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Konigsallee and Marktplatz. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Visit our Düsseldorf travel guide
Map
Karlstrasse 4, Düsseldorf, NW, 40210

What's nearby

  • A modern building with vertical lines and a reflective water feature in front.
    Konigsallee
    7 min walk - 0.4 miles
  • A snow-covered Christmas tree with ornaments in front of a historic building with a clock tower.
    Düsseldorf Christmas Market
    17 min walk - 1.0 mile
  • A statue of a man on a horse in front of a clock tower.
    Marktplatz
    17 min walk - 1.0 mile
  • A historic square with cobblestone pavement, traditional European architecture, and a statue.
    Duesseldorf City Hall
    19 min walk - 1.0 mile
  • A riverside promenade with historic buildings, a modern tower, and a bridge.
    Rhine Promenade
    6 min drive - 1.5 miles

Getting around

  • Stresemannplatz Tram Stop
    1 min walk
  • Düsseldorf Central Station
    4 min walk
  • Düsseldorf Intl. Airport (DUS)
    25 min drive

Restaurants

  • Kagaya
    3 min walk
  • 小龙坎 杜塞尔多夫店 Xiaolongkan (Xiao Long Kan)
    5 min walk
  • Damla Baklavaları
    1 min walk
  • Phox Pho
    2 min walk
  • Restaurantalya
    3 min walk

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8.4 out of 10, Very Good, 127 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day(1969 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Hotel Palm Premium pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Palm Premium?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Palm Premium?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palm Premium located?

Located in Stadtmitte, this hotel is within 1 mi (2 km) of Konigsallee, Marktplatz, and Düsseldorf Christmas Market. Rhine Promenade and University of Duesseldorf are also within 2 mi (3 km). Stresemannplatz Tram Stop is only a 2-minute walk and Mintropplatz Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palm Premium Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 72 out of 128 reviews
Rating 8 - Good. 44 out of 128 reviews
Rating 6 - Okay. 11 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

Reviews

Verified review

10/10 Excellent

Voranan

Liked: Cleanliness
Great location
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Cecil

Liked: Cleanliness, staff & service
Close to main station and choices of restaurants in walking distance.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't Take Breakfast, All staff very Good, Great Location Modern and Clean Hotel.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super nice and ready to assist
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

ROSY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, cleanliness, easy communication, friendliness.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and welcoming.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff were very polite and helpful. The hotel provide bottles and cool water dispensers so you can help yourself whenever you like. We stayed in a 3 bed apartment, the room was very clean, beds were comfortable, the kitchen didn't have much cutlery for being self catering (1 knife and no forks) it didnt affect our stay as we ate out. We didn't have breakfast at the hotel so cant comment. It's a lovely hotel would definitely recommend staying there.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, hotel is very convenient for the train station or just as a base for going to other places or sports watching. Great value for money too!
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to everything

Older hotel well maintained clean friendly staff
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room is clean and quiet. An early breakfast was arranged for us as the flight left early.
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right! Great location - close to the train station, shopping, restaurants, the Oldtown (Altstadt). The staff was friendly, courteous, competent, and multi-lingual. The room was clean. The bed was comfortable. The bathroom, shower, were clean. Plenty of hot water on demand. The breakfast was comprehensive and very good. I stayed on a Sunday night and attended Mass at St. Andreas, which is only about 25 minutes by foot. St. Andreas is beautiful. Would I stay here again? Absolutely!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and service

Given the relatively low price i was sceptical about all the excellent reviews but they are warranted. Really excellent service, friendly staff, good location, spotless room, excellent value.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

SUNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and competent staff. Modern newly renovated room with comfortable bathroom. Windows have good noise insulation. Air condition is quiet and effective. Thank you, it was a good stay.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Boin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with Kitchen

Kitchen was excellent. Toilette seating was uncomfortable due to the position of toilette roll holder which stick out to my shoulder position. Reception staff were great!
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly reception

Near by Dusseldorf HBF. Studio type that was very spacious you can place luggage anywhere, and had everything required. Modern and clean bathroom. Just wish the heated dry rack worked though.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Briony Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Unfortunately no coffee pot in room. No ice available
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in the center

Great staff. Fully equipped kitchen. Good bed and temperature. Windows have great sound insulation. The only thing is missing - washing machine. There was also some old carpet smell but overall I would definitely come back.
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Balint

Liked: Cleanliness, staff & service, amenities
So the hotel itself was great. The staff was really nice, the room was fine for the price, the bed was comfy, everything was very clean. However, there is a club right next to the hotel, the Mazaga Club which is open and plays music until 5am on Saturday. So while I was hoping for a quiet night, I couldn't sleep because of the bass reverberating around the building. Maybe on other days this is not a problem or if you can sleep in noisy environments - sadly, I'm not one of them.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with the property but had to ask for coffees and milk for the room as they werent replenished daily.Area near the hotel didnt inspire confidence at night but had no issues during our 4 nights there.Not the cleanest German city and we have been to a few but still enjoyed our time there.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

A nicer room than in the picture, which was a pleasant surprise. The people on reception were incredibly helpful and very lovely. There was some noise outside my room in the night but I think this was another guest, which can't be helped.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably priced and comfortable

Comfortable room with a kitchenette. Friendly staff, I could check in early as the room was ready. The room was clean with a comfortable bed. There’s a new tax that has to be paid separately, which is strange. They asked for cash payment of this tax, but I didn’t have that and it cost 10 % extra to pay it with a card.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights while in town for the Euros. Originally booked for 2 nights but added a third once we got there and they were very accommodating! The front desk was very friendly and offered suggestions for sightseeing. I believe the hotel was fully booked but it was super quiet, I couldn’t tell that anyone else was staying on our floor. The room was a good size and the kitchenette was useful. Very walkable to train station, restaurants, nice coffee shop, and not too far from old town area. Felt self late at night. Only issue was the air conditioning wasn’t super strong in the room, but I may not have set it correctly.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very functional an modern
Stayed 1 night in May 2026
Verified review

10/10 Excellent

terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Close to everything, lots of food options especially Japanese. Really friendly staff, super clean hotel and a bargain for the price
Stayed 4 nights in Aug 2025