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The General Palmer Hotel

Property class: 4

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Photo gallery for The General Palmer Hotel

A grand entrance with a wooden staircase, a stained glass window, and a sign reading "General Palmer Hotel". - The General Palmer Hotel (Durango)
A hotel corridor with ornate chandeliers, plush seating, and large windows offering views. - The General Palmer Hotel (Durango)
A cozy lounge area with patterned sofas, a central table, and large windows with stained glass. - The General Palmer Hotel (Durango)
A terrace with green wicker chairs and a table, overlooking a mountainous landscape with a building in the background. - The General Palmer Hotel (Durango)
A traditional interior with ornate furniture, a patterned carpet, and a chandelier. - The General Palmer Hotel (Durango)
Located close to Durango and Silverton Narrow Gauge Railroad and Durango Area Tourism Office, The General Palmer Hotel provides free continental breakfast, a terrace, and a library. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Presidential King Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, and a painting on the wall.

Presidential King Suite

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A neatly made bed in a hotel room with a wooden headboard, two bedside tables with lamps, a mirror, and an air conditioning unit on the wall.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a ceiling fan, lamps, a mirror, and a door.

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(36 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bedroom with a large bed, a wooden nightstand, a chair, a table with a lamp, and a chandelier.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a vanity with a mirror, a ceiling fan, and a nightstand with a lamp.

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

A living room with a wooden floor, a sofa, a chair, a cabinet with a television, and a ceiling fan.

Palace Wing, 2 Queen Suite, Stair Access Only

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

A bedroom with a wooden bed, two bedside tables with lamps, a mirror, and a door.

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Bed, Stair Access Only

A bedroom with a large bed, two bedside tables with lamps, a ceiling fan, a window with blinds, and a wall with a floral mural.

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(23 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Suite, Stair Access Only

A bedroom with a wooden bed, floral wallpaper, a nightstand with a lamp, and a window with a view of trees.

Palace Wing, 1 King Suite, Stair Access Only

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Double Stair Access Only

A bedroom with a wooden bed, a nightstand, a dresser, a floral sofa, and a ceiling fan.

Palace Double Stair Access Only

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Historic Downtown Durango, a neighborhood in Durango, The General Palmer Hotel is in the entertainment district and near a train station. The area's natural beauty can be seen at Animas River Trail and Animas River, while Durango and Silverton Narrow Gauge Railroad and Durango Arts Center are popular area attractions. Durango Area Tourism Office and Fort Lewis College are two other places to visit that come recommended. Relax and indulge in the area's hot springs, or seek out an adventure with ziplining, hiking/biking trails, and horse riding nearby. Guests love the hotel's central location. Visit our Durango travel guide
Map
567 Main Avenue, Durango, CO, 81301

What's nearby

  • A train with yellow cars traveling through a mountainous area with a river and autumn-colored trees.
    Durango and Silverton Narrow Gauge Railroad
    2 min walk - 0.1 miles
  • A mountainous valley with dense forests and a river.
    Animas River Trail
    5 min walk - 0.3 miles
  • Durango Area Tourism Office
    3 min walk - 0.2 miles
  • Durango Arts Center
    5 min walk - 0.3 miles
  • Fort Lewis College
    13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station
    2 min walk
  • Durango–La Plata County Airport (DRO)
    22 min drive

Restaurants

  • lone spur cafe
    1 min walk
  • McDonald's
    1 min walk
  • Steamworks Brewing Company
    5 min walk
  • Denny's
    4 min walk
  • Durango Coffee Company
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The General Palmer Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at The General Palmer Hotel?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is The General Palmer Hotel located?

Located in Historic Downtown Durango, this historic hotel is within a 5-minute walk of Durango and Silverton Narrow Gauge Railroad, Durango Area Tourism Office, and Animas River Trail. Durango Arts Center and Animas River are also within 15 minutes. Durango Narrow Gauge Railroad Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The General Palmer Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1005 reviews
Rating 8 - Good. 169 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and onsite free parking. A well maintained historic hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located to everything downtown. Lovely historic hotel. We really enjoyed it
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, great location and parking and breakfast. Staff was extremely friendly and helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite stay on our vacation. The staff was very friendly and helpful. We loved the ambiance of the hotel and the parking was very convenient. Close to the train station and the old town shopping. We would highly recommend The General Palmer to travelers going to Durango. Excellent stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Millard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff! All our needs were met and the service was outstanding. We ask for several places that would be close to good food and every restaurant suggested was excellent. The process of check8 g in and out was great and we had free parking at the hotel which was close to activities we were interested in.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Perfectly modern while respecting the beautiful history of the property! So elegant! Caleb at front desk was so helpful! Perfect location in Durango! Loved it all!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the trains and the countryside off the patio great place to sit in the morning and evening
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nostalgic. Loved the Elevator and veranda around the building where one could sit and linger. It was also very close to the Durango to Silverton Railroad Depot. Loved the entire experience
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff. Will definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we go to Durango, this is where we stay every time! Everything is so well thought of at this hotel: rooms are beautiful, cookies in the afternoon, real cups and glasses for coffee and water, lovely breakfast, and patios on every level to watch the trains and visit. The staff is fantastic & friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about this hotel. The perfect mix of modern and historic. The breakfast was delicious! The location is great for the Durango to silverton train. Would highly recommend. We ate at a place called steamworks and it was great also.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Fonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice historic hotel in an excellent location. Staff was very helpful. Breakfast was ok but there is a French bakery across the street that is to die for. Very close to train station. Free parking at hotel is a plus.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Gary Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Beautiful & clean room!!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely antique/ boutique style hotel in the heart of historic downtown Durango. Easy walk to the train which was one of our main reasons for visit. Nice breakfast and coffee setup which we used daily including to-go option. Room was small but updated and clean. Second floor room with a small elevator but Oksana was very helpful bringing our luggage up. Good exercise most of the time we used the stairs. The only drawback to the location was proximity to the nightlife across the street so it got a little loud on the weekends with live bands and noisy conversations just below but we enjoyed our stay
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was spotless, breakfast was good, cookies were yummy and the best thing and the incredible helpful polite and wonderful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met with the staff at check in, very friendly and informative, gave lots of info about our room, stay and things to do. The room was exceptional and overlooked the Durango and Silverton Railway station. We had a 2nd story balcony right outside our door. Breakfast every morning was very good with a great selection of hot and cold food as well as fresh fruit and juices. The parking lot was secure and just for Hotel guests. The hotel is within easy walking distance of the historic downtown Durango. I will stay there again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a 1800s charm along with the amenities you need to enjoy your stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect - to close everything we wanted to o experience.. Chandler at the front desk was amazing. Highly recommend this hotel if you stay in Durango.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. It was so nice to be able to park at the hotel early in the day so we could visit the town and ride the train even though we weren't checking in until later that evening. Restaurants and shops are very close, everything is walkable. Our room was very nice and breakfast was great. We had a very enjoyable stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller, but clean and elegant. So close to town and train. Didn't use our car at all. Beautiful outdoor deck off our floor. Lovely flowering hanging plants and annual planters on property. Breakfast was light, which was fine with me. There is an exceptional French bakery and eatery across the street, dont miss it!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful and clean. The staff was wonderful and very helpful. Parking was available on site. I really enjoyed my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, historic gem, very nice and clean!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops and restaurants
Stayed 1 night in Mar 2026