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Best Western Plus Rio Grande Inn

Property class: 2.5

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Photo gallery for Best Western Plus Rio Grande Inn

A hot tub with a metal railing, surrounded by a brick wall and potted plants. - Best Western Plus Rio Grande Inn (Durango)
A hotel kitchen with a granite countertop, a stainless steel refrigerator, a clock, and a bread display. - Best Western Plus Rio Grande Inn (Durango)
A balcony with a table and chairs, a view of a hilly landscape, and a brick building. - Best Western Plus Rio Grande Inn (Durango)
A hotel room with a bed, bedside table, lamp, desk, chair, and a bathroom with a mirror and sink. - Best Western Plus Rio Grande Inn (Durango)
A multi-story hotel with a brick facade, balconies, and a sign for 'Best Western Plus.' - Best Western Plus Rio Grande Inn (Durango)
A short walk from Durango and Silverton Narrow Gauge Railroad, Best Western Plus Rio Grande Inn provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

A hotel room with a bed, bedside tables, a desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.4 out of 10
Exceptional
(32 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

A hotel room with a bed, bedside table, lamp, desk, chair, and a view of the outdoors.

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

9.2 out of 10
Wonderful
(47 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

A hotel room with a bed, bedside tables, a chair, a desk, and a mirror.

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

A hotel room with a bed, nightstand, desk, chair, lamp, air conditioning unit, and curtains.

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large wooden headboard, bedside lamps, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(98 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside tables, a desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a wooden headboard, bedside lamps, a window with curtains, and a thermostat.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(35 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Near a train station, Best Western Plus Rio Grande Inn is in Historic Downtown Durango, a walkable area in Durango with good shopping. Durango and Silverton Narrow Gauge Railroad and Durango Arts Center are cultural highlights, and some of the area's activities can be experienced at Chapman Hill Ice Rink and Ski Area and Hillcrest Golf Club. The Powerhouse and Historic Tram Park are also worth visiting. Spend some time exploring the area's activities, including hot springs. Guests love the hotel's central location. Visit our Durango travel guide
Map
400 E 2nd Ave, Durango, CO, 81301

What's nearby

  • A train traveling along a river surrounded by rocky terrain and dense forest.
    Animas River
    2 min walk - 0.1 miles
  • A mountainous valley with dense forests and a river.
    Animas River Trail
    12 min walk - 0.7 miles
  • A train with yellow cars traveling through a mountainous area with a river and autumn-colored trees.
    Durango and Silverton Narrow Gauge Railroad
    15 min walk - 0.8 miles
  • Durango Area Tourism Office
    17 min walk - 0.9 miles
  • Durango Arts Center
    18 min walk - 1.0 mile

Getting around

  • Durango Narrow Gauge Railroad Station
    4 min walk
  • Durango–La Plata County Airport (DRO)
    22 min drive

Restaurants

  • lone spur cafe
    6 min walk
  • McDonald's
    6 min walk
  • Steamworks Brewing Company
    7 min walk
  • HomeSlice Pizza
    8 min walk
  • Durango Coffee Company
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Best Western Plus Rio Grande Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Best Western Plus Rio Grande Inn pet-friendly?

Yes, Best Western Plus Rio Grande Inn allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Rio Grande Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Rio Grande Inn?

Check-out is at 11 AM.

Where is Best Western Plus Rio Grande Inn located?

Located in Historic Downtown Durango, this hotel is within a 10-minute walk of Durango and Silverton Narrow Gauge Railroad, Durango Arts Center, and Durango Area Tourism Office. Sorrel Sky Gallery and Animas River Trail are also within 10 minutes. Durango Narrow Gauge Railroad Station is only a 4-minute walk.

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Reviews

Best Western Plus Rio Grande Inn Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice clean rooms
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay & enjoy Durango. Loved the larger room with the balcony, the inside pool area, & the hospitality of happy hour each day! Plan to stay there again for future vacations.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do a yearly trip to Durango. We always make reservations here. Great place. Great rooms.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome! Well recommended!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Excellent Stay! We had a wonderful experience at this hotel. The rooms were super clean, spacious, comfortable, and very well maintained. The breakfast was excellent, with a great variety of options. We also really enjoyed the Happy Hour—it was a nice bonus and made the stay even more enjoyable. The staff were fantastic—friendly, welcoming, and always ready to help. Great hospitality from start to finish. Excellent rooms, delicious breakfast, enjoyable Happy Hour, and outstanding staff. We would definitely stay here again and highly recommend it!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great....the staff, the room, the breakfast and the location!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean rooms, great location, walking distance to downtown, easy walk to the Durango Silverton Railway.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was clean. Staff was helpful with suggestions for dinner and checkout. Hot tub was not working and chlorine smell was very strong coming from the pool. Breakfast wasn’t open until 6:30 which was inconvenient for us. Food variety and quality of breakfast was good. Staff was friendly and polite.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Front desk staff were very friendly. Our room was ok - but the hotel is in a great location. Probably would not stay there again
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and professional staff. I recommend anyone to stay here.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As much as I hate to reveal this gem, it was wonderful! The property was clean (a little worn) and really accessible walking distance to the historic district. Priced excellent and the staff was great! It’s absolutely my go to location on my next visit.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice property, not your standard Best Western. The balcony was great and the location is walking distance from all the downtown attractions.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, clean and a good breakfast.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
We arrived after 5 hours in torrential rain on our motorcycle trip. We were chilled to the bone. Our rooms were not ready so we sat by the pool trying to warm up. The receptionist was able to get us rooms a little early which was a Godsend.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was fine, the breakfast was good. Check in employee was excellent, evening happy hour bartender was great. Some rudeness from a couple of the employees but for the most part stay was okay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, and perfect location!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff and the location is perfect.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The location is excellent, just 2 blocks from the Durango and Silverton Narrow Gauge Railway. And it is at the south end of the historic downtown. Parking is tight, but we always managed to find a place. We did not try their breakfast, so I cannot comment on that. It rained a lot (Hurricane Polo) just prior to and during our stay. That may be the reason our ground level room smelled musty. It could have used a refresh too.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. We stayed a few years ago and liked it so we went back. The place is very well maintained and is clean thru out the property. It’s walking distance from Main Street where all the shops are and places to eat. The complementary drinks were spot on. I recommend this place for the people who want to enjoy a nice quiet place to stay.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with balcony. The A/C
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double glass doors on the king rooms were interesting. Liked the room ok. Whole place felt a little dated but it was clean and everyone was very nice.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just set up good clean quiet and comfortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown Durango. Room was spacious and comfortable. Breakfast and happy hour were great! We enjoyed the indoor pool and hot tub too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Location was perfect for the train ride and proximity to restaurants. Kids loved coming back to the hotel and swimming every night. Would definitely recommend staying here.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and so convenient for our family. We walked across the street to the river walk and enjoyed the pool. There were plenty of breakfast options for our entire family.
Stayed 2 nights in Jul 2026