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Hotel Royal Neptun

Property class: 4

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Photo gallery for Hotel Royal Neptun

A coastal hotel with a pool, outdoor seating, and a view of the sea and mountains. - Hotel Royal Neptun (Dubrovnik)
An outdoor dining area with tables and chairs, overlooking a body of water at sunset. - Hotel Royal Neptun (Dubrovnik)
A coastal hotel with a marina, a pool, and mountainous views. - Hotel Royal Neptun (Dubrovnik)
A modern hotel room with a large bed, a TV, and a balcony with a view of the sea. - Hotel Royal Neptun (Dubrovnik)
An outdoor dining area with tables and chairs, overlooking the sea. - Hotel Royal Neptun (Dubrovnik)
Located close to Lapad Beach, Hotel Royal Neptun provides a free breakfast buffet, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. Indulge in a body treatment, a massage, and a manicure/pedicure at Ariston Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, Balcony, Sea View

A modern hotel room with a large bed, a desk, a TV, and a view of the sea.

Junior Suite, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Panoramic Double or Twin Room, Balcony, Sea View

A hotel room with a bed, a desk, a chair, a TV, and a view of the ocean.

Panoramic Double or Twin Room, Balcony, Sea View

9.0 out of 10
Wonderful
(9 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Premium Room, Balcony, Sea View

A hotel room with a bed, bedside tables, a TV, and a view of the sea.

Premium Room, Balcony, Sea View

9.4 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free wired internet

View all photos for Executive Double Room, Balcony, Sea View

A hotel room with a large bed, two bedside lamps, a view of the sea, and a painting on the wall.

Executive Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room with Balcony

A hotel room with a bed, bedside lamps, a desk, and a view of the city.

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Sea View Room with Balcony

A bedroom with a bed, a window, a balcony, and a view of a body of water.

Sea View Room with Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Classic Room

A hotel room with a bed, bedside table, and a mirror reflecting the room.

Classic Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room assigned at check in (Best rate, flexible room change)

A modern hotel room with a balcony, a bed with grey bedding, a bedside table, and a wall-mounted TV.

Room assigned at check in (Best rate, flexible room change)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Suite, 2 Bedrooms, Balcony, Sea View

A hotel room with a large bed, a sofa, a small table with breakfast, and a TV.

Premium Suite, 2 Bedrooms, Balcony, Sea View

  • Sea view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Skyline Premium Suite Sea View Balcony

A modern hotel room with a large bed, two bedside tables, a small table with books, two chairs, and a large window with a view of the sea.

Skyline Premium Suite Sea View Balcony

  • Sea view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Sofa Bed and 2 Twin Beds
  • Free wired internet

About the neighborhood

Located on the beach, Hotel Royal Neptun is in Lapad, a neighborhood in Dubrovnik. Pile Gate is a notable landmark, and the area's natural beauty can be seen at Lapad Beach and Banje Beach. Dubrovnik Natural History Museum and Dubrovnik Aquarium are also worth visiting. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Dubrovnik travel guide
Map
Kardinala Stepinca 31, Dubrovnik, 20000

What's nearby

  • A coastal town with clear blue waters, rocky outcrops, and buildings on a hillside.
    Poluotok Lapad
    1 min walk - 0.0 miles
  • A cable-stayed bridge, a coastal town, and a mountain backdrop.
    Copacabana Beach
    8 min walk - 0.5 miles
  • A coastal town with a beach, clear blue sea, and lush green hills.
    Lapad Beach
    15 min walk - 0.8 miles
  • A cable-stayed bridge over a body of water with a hillside in the background.
    Luka Gruz
    5 min drive - 2.1 miles
  • University of Dubrovnik
    4 min drive - 1.8 miles

Getting around

  • Dubrovnik Airport (DBV)
    44 min drive

Restaurants

  • Å pilja Bar More | Cave Bar More
    10 min walk
  • Sphere
    14 min walk
  • Coral Beach Club
    9 min walk
  • La Castile
    3 min walk
  • Mango's Dubrovnik
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Covered, secured self parking on site (EUR 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Hosted evening meal available daily for a fee of EUR 50

Restaurants on site

  • Crown Grill House
  • Dubrovnik Sunset
  • On the Rocks
  • Royal Terrace

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 8 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's swimming pools are subject to closure periodically due to weather conditions.

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Frequently asked questions

Does Hotel Royal Neptun have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Hotel Royal Neptun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Hotel Royal Neptun?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Royal Neptun?

Check-out is at 11 AM.

Does Hotel Royal Neptun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65 per vehicle applies.

Where is Hotel Royal Neptun located?

Nestled on the beach, this Lapad hotel is within 1 mi (2 km) of Poluotok Lapad and Lapad Beach. Copacabana Beach and Luka Gruz are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Neptun Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 710 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice, well-run hotel in a gorgeous setting. The staff is friendly, professional, and very helpful. I would stay here again and nightly recommend it.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to public transportation, excellent breakfast..
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were amazing and the view of the sea was spectacular!! A must visit!!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is excellent from the reception to the beach.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views, many restaurants, sea wall walk into restaurant row. Great property
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful view and excellent customer service from the reception to the beach.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the Royal Hotel chain. Wonderful clean spacious rooms, with all the amenities. Private pool , nice beach, excellent breakfast buffet and their restaurants are also high quality. Location is perfect- close to Lapad and easy to get into Old Town with a short Uber ride so you get the quiet of the resort away from the noisy tourist crowds. Highest recommendation.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spectacular property and experience. The staff was incredible everywhere we went. The proximity the the promenade was perfect and we did almost daily walks in for lunch or dinner. 10/10 recommend.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Nice and comfortable and very well located. Room daily cleaning was not very good. Glasses were left uncleaned, remote on the floor under the bed and other failures
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff,restaurants,rooms ,amenities and more everything excellent the location very pretty and private!!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Quite location, excellent view, helpful staff. Wifi is not secure.
Stayed 8 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is gorgeous and the pool and sea access is terrific. Rooms were on the small side and the staff at reception really don’t make much of an effort to help you with problems. Staff in bars/pools/restaurants were all terrific.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, breakfest very good, views awsome. great staff friendly and helpful. would stay again. recomend
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was overall good. Breakfast was great, resort is very beautiful and walkable. Plenty of pools and also very easy access to swim in the ocean. Also very good restaurants located on the resort and nearby. Only things that could be better is that the prices were a bit high, and room was a bit small.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing experience, really enjoyed, sea view is spectacular and all restaurants and bars were fantastic.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place,perfect service
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained property with great views. Excellent customer service. Highly recommend this resort.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Great breakfast, friendly staff
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in good location. Very near to bus stop to get to the old town (although beware the grumpy bus drivers). Very good breakfast. Gym was good, but needed air conditioning Good bedrooms with nice amenities in bathroom. Great saunas in the spa too
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Everything was perfect, especially the staff and the food.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and the room is well equipped. The staff are very welcoming and helpful everywhere. The spa services are excellent! The breakfast is very good, does offer a good spread. Slightly disappointed with the dinner buffet and the fact that there simply aren’t enough sun beds for the room capacity. Otherwise the hotel is very nice and the old town is a 15min straightforward direct bus ride. The bus stop is right by the hotel.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely overall and the room was nice and big but there was something about it we didn’t thoroughly enjoy, the outside space and the swimming pools felt crowded somehow although we always found space to sunbathe no matter the time of day. The restaurants were ok but not amazing and the breakfast we felt was lucking variety.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an amazing stay, everything was absolutely magical, from the scenery, the pools, the vibe, to the breakfast, i had the time of my life. Thank you Dubrovnik for making it all happening for me!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with variety of pools and promenade. Close by is the last/first station of Bus #6 going frequently to the old town. Fantastic breakfast.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful with early check-ins, holding bags, ordering taxis and general questions. Property very pretty. Breakfast was bountiful and delicious. Great place to stay!
Stayed 2 nights in May 2026