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Palette San Marino Hotel

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Room - Palette San Marino Hotel (Dubai)
A room with two green chairs and a small round table, curtains with a geometric pattern, and a view of buildings through the window. - Palette San Marino Hotel (Dubai)
A hotel corridor with a polished floor, mirrored walls, and a central door leading to a room. - Palette San Marino Hotel (Dubai)
A multi-story hotel with a modern architectural design, featuring balconies and a prominent entrance. - Palette San Marino Hotel (Dubai)
A hotel reception area with a marble floor, a reception desk, and two elevators. - Palette San Marino Hotel (Dubai)
Located close to Gold Souk, Palette San Marino Hotel provides a hair salon, dry cleaning/laundry services, and a gym. Indulge in some rest and relaxation at NA, the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Laundry

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Triple Room

Room

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin

A hotel room with two beds, a bedside table with a lamp, a telephone, a wardrobe, and a television mounted on the wall.

Standard Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double - Twin

A hotel room with two beds, a bedside table with a lamp, a telephone, and a television mounted on the wall.

Deluxe Double - Twin

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

A hotel room with a bed, a desk with a telephone, a small refrigerator, a wardrobe, and an exit sign.

Standard Double Room, 1 King Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Standard Double Room, 2 Twin Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a wardrobe, a television mounted on the wall, and an exit sign.

Deluxe Double Room, 1 King Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Deluxe Double Room, 2 Twin Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a large window with curtains, and a marble-patterned wall.

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

A hotel room with two beds, a television, a window with curtains, and a small table.

Family Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Suite

A bedroom with a single bed, a nightstand with a lamp, a door, and a blue chair.

Executive Suite

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Deira, a neighborhood in Dubai, Palette San Marino Hotel is in a shopping district and near a metro station. Gold Souk and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Kite Beach. Wild Wadi Water Park and SMCCU Sheikh Mohammed Centre for Cultural Understanding are also worth visiting. Visit our Dubai travel guide
Map
Frij Al Murar, Deira, Dubai

What's nearby

  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    8 min walk - 0.4 miles
  • A traditional building with arched windows and a covered walkway.
    Naif Souq
    13 min walk - 0.7 miles
  • An indoor seating area with large windows overlooking a Starbucks.
    Al Ghurair Centre
    15 min walk - 0.8 miles
  • A display of various gold jewelry items, including bangles, necklaces, and earrings, in a store.
    Gold Souk
    19 min walk - 1.1 miles
  • Burj Nahar Mall
    11 min walk - 0.6 miles

Getting around

  • Gold Souq Station
    12 min walk
  • Dubai Intl. Airport (DXB)
    20 min drive

Restaurants

  • Dar afsona restuarant
    1 min walk
  • Filli Cafe
    3 min walk
  • Najad Restaurant , Mandi And Mazbi
    5 min walk
  • Delhi Restaurant
    4 min walk
  • Ankara Restaurant
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 100567165400003

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palette San Marino Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Palette San Marino Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Palette San Marino Hotel?

Check-out is at noon.

Where is Palette San Marino Hotel located?

Located in Deira, this spa hotel is within 1 mi (2 km) of Burj Nahar Mall, Dubai Creek, and Gold Souk. Dubai Cruise Terminal and City Centre Deira are also within 3 mi (5 km). Gold Souq Station is 12 minutes by foot and Baniyas Square Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palette San Marino Hotel Reviews

6.4

5.8

Cleanliness

5.6

Location

6.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 91 reviews
Rating 8 - Good. 16 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 20 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The room was very nice and comfortable. The staff was very responsive to all requests and very helpful.
Stayed 12 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Good for the price
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what was written in review bugs all over bathroom needs to close and remodel also not a good area for family pay double and stay in better and safe area we stayed three days and moved to better hotel paid twice the price will worth it
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Good
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Enough for me and cheap
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Good service
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Very basic hotel. A bed and toilet for shower. You paid what you get.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay!
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
All of it. I did not expect this place to be a slump payong close $100 for the night including 30 AED in cash wothput receipt.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t bad
Stayed 5 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but has cocroaches everywhere even on the tables and beds The staff wasn't very friendly. And the shops nearby were very limited. I am not sure if there is a spa.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Room was not up to standard
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Bath room is too small and very dirty
Stayed 7 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s vary very much dirty
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

1sf
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Service can be improved
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. My reservation was cancelled by the hotel administration and ask me to check in as walk in with higher rate. This facility is joke and I will never recommend anyone to stay. Also, place looks like prostitution zone.
Stayed 4 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very old unit and dirty
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Windowbroken a lot of cockroach was a lot of mosquito. No paper toilet pretty much dirty.
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is super dirty! No cleaning in corridor, elevators are full of garbage and no one cleans them during my stay. The room is full of insects and bugs. I asked reception to do something about it but noting done.my room was in 1st floor and noice of ground floor club was up to 3 am . It was worst experience I ever had during my 25 year of travel.
Stayed 7 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far THE worst customer service I have ever encountered in my life. The place is not even worth 1 star. The bald guy at the service counter was terrible. I believe most of their customers are from Asian sub continent so they are used to treat their customers like they don’t deserve any respect, service or kindness.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst service ever very unprofessional

I arrived at the place at 2 am only to be told there is no room available for me because they had overbooked. It wasn't just me there were at least 7 other people who had had been told the same thing. We all had to stay in other hotels. Disgraceful service.
Stayed 1 night in Feb 2025