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The Black Swan Hotel

3.0 star property
Travelers start their day with a cooked-to-order breakfast beside a warming fire before stepping out to explore everything within easy walking distance

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Photo gallery for The Black Swan Hotel

Restaurant - The Black Swan Hotel (Devizes)
Property entrance - The Black Swan Hotel (Devizes)
Fireplace - The Black Swan Hotel (Devizes)
Exterior - The Black Swan Hotel (Devizes)
Dining - The Black Swan Hotel (Devizes)
Centrally located, The Black Swan Hotel welcomes guests with a lobby fireplace and fresh breakfast. Rooms have coffee/tea makers and WiFi, with daily housekeeping. The hotel's convenient location is consistently praised by visitors.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Devizes, The Black Swan Hotel is in the city center. Webb's Patch and North Wessex Downs reflect the area's natural beauty and area attractions include Devizes Leisure Centre and Wessington Park. Looking to enjoy an event or a game while in town? See what's happening at Melksham Assembly Hall or Hardenhuish Park. Visit our Devizes travel guide
Map
25-26 Market Place, Devizes, England, SN10 1JQ

What's nearby

  • A canal with a narrowboat docked at the edge, a bridge in the background, and a tree with autumn leaves.
    Kennet & Avon Canal
    3 min walk - 0.2 miles
  • Wadworth Brewery
    3 min walk - 0.2 miles
  • Wiltshire Heritage Museum
    5 min walk - 0.3 miles
  • Oare House
    11 min walk - 0.6 miles
  • Caen Hill Locks
    6 min drive - 1.5 miles

Getting around

  • Melksham Station
    17 min drive
  • Bristol International Airport (BRS)
    83 min drive

Restaurants

  • The Black Swan
    1 min walk
  • White Bear
    4 min walk
  • The Pour House
    4 min walk
  • British Lion
    7 min walk
  • Black Dog Coffee Co.
    3 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Built in 1737
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - March 2016
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is The Black Swan Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Black Swan Hotel?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at The Black Swan Hotel?

Check-out is at 10:00 AM.

Where is The Black Swan Hotel located?

Located in the heart of Devizes, this hotel is within a 10-minute walk of Wadworth Brewery, Wiltshire Heritage Museum, and Kennet & Avon Canal. Oare House and Devizes Leisure Centre are also within 15 minutes.

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Reviews

The Black Swan Hotel Reviews

7.4

Good

7.6

Cleanliness

8.2

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 134 reviews
Rating 8 - Good. 45 out of 134 reviews
Rating 6 - Okay. 24 out of 134 reviews
Rating 4 - Poor. 17 out of 134 reviews
Rating 2 - Terrible. 10 out of 134 reviews

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great service clean spacious room and the breakfast on the morning was excellent would highly recommend this place , great value For money
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, lovely accommodation I would highly recommend
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic coaching inn, full of atmosphere, doing its best to serve its customers in present difficult (Covid) times.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Great breakfast!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort

Business trip.

Good central location, restrictions in place because of Covid19 but didn't hamper my stay. Room was clean and comfortable. Breakfast was plentiful.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly. Perfectly clean. Great choices for breakfast (veggie / healthy / piscy / vegan options especially good and 'full') Decent 'bathroom (no bath but good shower and everything else good). Stingy amenities e.g. ONE sachet of hot-chocolate, ONE shampoo / conditioner) NO tissues, HEATING OFF OVERNIGHT (as this is a grade 2 listed building I appreciate that windows cannot be double glazed but as secondary glazing wasn't fitted decent heating is a MUST, NO PARKING as such (off-road course via the back of a council car-park IF no one is in the space where the back wall of the pub is missing AND you have a tiny car with good ground-clearance AND there is space), TV dangling off the wall and TV was blocked by the post of the cut-down corner post of the bed, Check-in time different to that advertised on Expedia (manager phoned us a couple of hours before we thought we'd have to check in which meant we had to leave our previous place early and rush to check in). 'Could have done better with a little effort / thought'.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Poor loo paper !

Excellent stay lovely staff two slight niggles, the stairs are quite steep and the quality of the toilet paper was appalling no doubt some bean counter has worked out they can save money Not acceptable in this otherwise lovely friendly hotel.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service with a smile

From the moment we arrived, our hosts were friendly and welcoming and extremely helpful. The room was good and the bed really comfortable, a great nights sleep. Devises has quite a bit to offer, from the shopping, the nightlife and the people in general we found to be friendly and charming. A really great stay and somewhere I will return to. Well done all at the Black Swan, amazing service.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect for town centee shopping. The hotel car park is difficult to find and too small for staying guests.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky room...nice and quiet....lovely bathroom. The reception on the TV did not work properly.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The black swan Devises

From walking in the door to handing the room key back the staff at the black Swan were happy to help and chat . The room was exquisite and quaint . And the selection of foods available was fantastic . Thank you for such a relaxing stay
The gateway
Proper warming fire
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old English Inn, great for a short stay lovely breakfasts, staff hospitable
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night at The Black Swan! Quirky, friendly, organised. I stayed in Room 4, lovely bed, linen and a good shower. I swapped my room for a double upon arrival as had booked a twin, which was dealt with quickly and with smiles. There was a vibrant atmosphere in the bar and restaurant throughout the day and of course Devizes didn't dissapointed in terms of having something to keep me occupied. As a single traveller I felt safe and thoroughly enjoyed my little trip. The cooked breakfast was also very good. I would definitely recommend and return!
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is a lovely hotel with lovely amenities and truly lovely staff.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Very narrow difficult staircase to bedroom and only average dinning room. Bedroom and Bathroom very good.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spouse and I had an amazing 2 nights staying at the Black Swan Inn. We were looking for a getaway and found this little gem hidden in the Market Place of Devizes. The staff were great and their eagerness to provide a service that enhanced our time there was nothing short of brilliant. The food was and is amazing and for an evening meal, I can really recommend their chicken dish for two to share. We stayed in room four which wasn't a big room but is in character with this listed building and room sizes of the time. It had, I'm sure, the tallest king size bed in the world and you had to literally climb into bed (I wonder if this is where the saying comes from), it do'es kind of overshadow the room but the comfort of it certainly makes you forget that. The shower is to die for with amazing water pressure and the only thing that would enhance it, would be the addition of a handheld showerhead for those hard to get at places. The only other thing I would add is that a pedestal fan wouldn't go amiss for the summer nights. Now to the bit that may put off some folk or attract others, the Black Swan Inn is listed as one of the 7 most haunted hotels in Britain, a fact that we were not aware of and more so, we were staying in room 4, the haunted room. This
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bags of character

staff bent over backwards to make our stay a great one, hotel had bags of character as did Shirley!! Loved the live music and jamming sessions but really sorry that Florence and John are leaving and the hotel and bar are to be updated and refurbished.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Pete

Liked: Staff & service, property conditions & facilities, room comfort

Nice old England hotel

Really nice old England hotel. Loads of character with big open fire places and old oak beams. Feels like your staying back in time but with all the mode cons like WiFi and power showers. Really enjoyed my stay great atmosphere and welcoming staff plus u get a good full English breakfast in the morning. Will definitely come back for another visit 😉
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at the Black Swan

Great place to stay, very atmospheric and quirky. Room 4 had some interesting antique furniture. The hotel is a feast for the eyes, lots of interesting things to look at. On the Friday we stayed there was a live band, and a mix of people calling in, from young to old. The staff were very helpful , breakfast was great. We were told about ghosts which had been seen at the Hotel. Tis pity it is changing ownership as I fear it will lose its charming quirky character. John
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

andries

Liked: Cleanliness, staff & service

quirky

If want something different to stay this is the place to be
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Quirky hotel with a difference

If you prefer a space full of history, old paintings and drawings, copper and brass, old furniture, to a clinically white pristine room, then this hotel is for you. The beds were clean and comfortable, the bathroom clean and equipped, the view out the window fascinating old tiles roofs. Being right in the middle of town is a bonus.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting, historic building. Excellent food, I would use again.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Kimmy

Liked: Staff & service, room comfort

Interesting Hotel

We stayed at this hotel as we were attending a wedding in Owl Lodge,Lacock. It is 20 minutes away by car. Our room was outdated but decent for one night stay. Breakfast was excellent and enjoyable. Staff were very friendly. It would have been helpful if we were told upon arrival when check out time was.
Stayed 1 night in Aug 2017
Verified review

2/10 Terrible

CON

Disliked: Cleanliness, property conditions & facilities, room comfort
A very disappointing experience. I was cycling through the area and just wanted a quiet evening. Sadly the pub was very run down and obviously in transition since it was not even open to the public. The staff were friendly and directed me to a good venue in town for a meal. But there was excessive noise from the bar at midnight and i had to complain. I could not recommend this place.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time!

My partner and I stayed in one of the traveller caravans out the back and thoroughly enjoyed our stay. Toilets and shower facilities were inside the pub. This added to the great experience. The landlord is very friendly and nothing was too much trouble. Oh, and the food is great. 😀
Stayed 1 night in Aug 2017