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“The apartment itself is great —clean, beautifully furnished, and ideally located right by the Slovenian border for further exploring. Plus, the price is very fair and the complimentary breakfast treat basket was a wonderful energy boost in the morning! However, the check-in process was a bit of a thriller. At 3pm (official check in time) I still hadn’t received any check-in details. Communication through the Hotels.com app failed, so I had to call the host directly. That’s when I found out about...

“carino in mezzo alla natura con un buon servizio di ristorazione”

“All worked well, very nice location.”

“i”

“Sauberes Pool in Therme 3000”

“x”

“Top”

“Camera a uso singolo con balcone. Letto e cuscini comodissimi”

“Wir sind sehr zufrieden mit der Unterkunft. Eine sehr schöne ruhige Lage Personal sehr freundlich und hilfsbereit. Kommen sicher wider”

“The black thermal water was very soothing Dtaff tried to be helpful but English was limited Breakfast was extensive”

“The hotel didn’t quite meet our expectations. We didn’t get off to the best start as there was a storm so there was a power cut, which we know couldn’t be helped. There was no running water for the first evening which meant we couldn’t wash/shower before dinner, there was then still no hot water the next morning. With all the problems there was only one staff member trying to deal with it all covering the reception, bar, spa and restaurant. We left early on our last morning and there was no hot...

“Under min senaste vistelse på hotellet upplevde jag en rad problem som verkligen påverkade min upplevelse negativt. Lekrummet var under renovering, vilket gjorde det omöjligt för barnen att använda det. Utomhusrestaurangen var stängd, och duscharna vid poolen var borttagna. Dessutom var 9 av 10 parasoll trasiga, vilket ledde till att det blev svårt att hitta skugga vid poolområdet. Soptunnorna var också överfulla, vilket gav ett dåligt intryck av renhållningen. En annan stor besvikelse var...