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Palace Inn

2.5 star property
Motel in Des Moines with free parking

Choose dates to view prices

Near Casey's Center, Palace Inn provides everything you need. Stay connected with free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room with Two Double Beds, Non-Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room, Non-Smoking

King Room, Non-Smoking | Desk, free WiFi, bed sheets

King Room, Non-Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non-Smoking

Desk, free WiFi, bed sheets

Queen Room, Non-Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room, Smoking

Desk, free WiFi, bed sheets

Queen Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
6215 Northeast 14th Street, Des Moines, IA, 50313

What's nearby

  • Woodland Hills Golf Course - 1 min drive - 1.1 miles
  • Margo Frankel Woods State Park - 2 min drive - 1.3 miles
  • Casey's Center - 11 min drive - 9.0 miles
  • Iowa State Fairgrounds - 13 min drive - 8.6 miles
  • Jordan Creek Town Center - 18 min drive - 20.0 miles

Getting around

  • Des Moines International Airport (DSM) - 28 min drive

Restaurants

  • ‪Smokey D's BBQ - ‬4 min drive
  • ‪Casey's General Store - ‬2 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Olive Garden - ‬5 min drive
  • ‪Casey's General Store - ‬2 min drive

About this property

Palace Inn

Motel near Casey's Center
Palace Inn provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this motel include:
  • Free self parking
  • A 24-hour front desk
Room features
All guestrooms at Palace Inn have comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Palace Inn Des Moines
Palace Des Moines

Frequently asked questions

Is Palace Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palace Inn?

Check-in start time: 4:30 PM; Check-in end time: anytime.

What time is check-out at Palace Inn?

Check-out is at 11:00 AM.

Where is Palace Inn located?

Located in Saylorville, this motel is 2 mi (3.2 km) from Margo Frankel Woods State Park and 2.1 mi (3.3 km) from Des Moines Area Community College. Heritage Carousel of Des Moines and Horizon Park are also within 6 mi (10 km).

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Reviews

Palace Inn Reviews

4.8

4.8

Cleanliness

5.8

Location

5.8

Staff & service

4.2

Eco-friendliness

4.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 49 reviews
Rating 8 - Good. 5 out of 49 reviews
Rating 6 - Okay. 13 out of 49 reviews
Rating 4 - Poor. 8 out of 49 reviews
Rating 2 - Terrible. 19 out of 49 reviews

Reviews

10/10 Excellent

Stephen

exactly as described. Nice wildlife ! great deal, great location.
Stayed 2 nights in Jul 2025

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs crawling on me. Roach traps all over the room.
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room we first put into the bed had yellow stains on it. They upgraded our room which had no AC and they were roaches when we came back in from our date night out on the bed. It was 4 of them in the covers
Stayed 1 night in Aug 2025

2/10 Terrible

kurt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroach Motel

Not a place you want to stay. Might be more of an hourly stop. Perhaps long term housing. Lots of personal stuff piled up outside. a couple grills and sets of patio furniture. Pretty basic set up, I would have been just fine, until the cockroach climbed up my leg. Upon further look, I found 4 roach traps, and they all had at least 4 cockroaches in them.
Stayed 1 night in Aug 2025

10/10 Excellent

Freddie

Liked: Staff & service, amenities, property conditions & facilities
Very clean and rrlaxing
Stayed 1 night in Feb 2025

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place didn't have an air conditioner, a microwave, and a coffee machine. The refrigerator was bearly working. The bed covers were dirty and there was a dead spider on the wall. The registration was claustrophobic and dark.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked reviews before I booked the motel for two night's lodging. Based on reviews, I thought how bad could it be. I took two box fans with me since indications were that the room might be hot in July. Long story short, I could not stand to be in the room let alone stay there for two nights. I should have looked at the room before I paid for it and I'd suggest nobody pay before they inspect. I wouldn't have stayed there if they'd have paid me to do it. I made a list of the environmental and facility health, life safety and security deficiencies and took pictures to support those findings.
Bedspread looks like it was used as grease rag.
Stained/filthy bathroom wall
Bathroom vent/light hanging from ceiling. Light doesn't work.
It appears carpet hadn't been vacuumed for a long time.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It was in a good neighborhood. Staff was helpful and nice. The room could use some work.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jill

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nasty. It stunk of mold and mildew. Was enough to put me into an asthma attack. Didn't dare touch anything
Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
You get what you pay for. Smells of smoke and mildew. Roach trap in the bathroom. Be careful using the deadbolt; it might take some time and brute force to leave the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run away

Room smelled like Mold the moment you walk in, roach traps full of roaches all over the place. Shower handle broken, stains in the pillows and sheets. I complained to the manager and received a full refund.
Stayed 2 nights in May 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here.

Completely run down place. No soap. Fraction of a roll of toilet paper with no spare. Roach trap under the sink. No knob on the shower faucet. Didn’t smell good.
Stayed 3 nights in May 2024

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
This place is fine for short stays. I slept here one night while driving from Denver to Toronto. I got in around 9pm, grabbed some food down the street from the Burger King, slept, got up and left. The room was small, dusty, it relied on a space heater for heat, and the curtains didn't shield as much light as I desired. The Inn is located in an industrial part of town, so no street noise, but not many amenities in the area. When I got there, only one other car was in the parking lot, but when I woke up the place was mostly full; so I guess others have the same idea when booking a room at this place. At the time of this review, there is road construction, which makes the turn off slightly hard to spot.
Stayed 1 night in Apr 2023

2/10 Terrible

Aswin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that can go wrong went wrong. The room was supposed to be non-smoking but full of smoke and nicotine stains. The entire bed and pillows were covered with disgusting stains and all sorts of bugs were crawling. The owner/front-desk staff just shrugged it. I checked out immediately and they denied any refunds.

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
It was an extremely small room * advertisement says it had air conditioning. It had one vent in the general quarters that did not cool the room so the stay was hot to the point we were sweating ( if you wanted to feel the cold air you had to sit literally right next to it) *Fridge did not work right wasn’t cold at all first thing I did when I walked in, was check for bedbugs (I did not find any) We sit down and started watching TV and little things started to pop out at me * the skirting of the bed was stained and look like to be burned with cigarettes (this was supposed to be a non-smoking room) * there was some sort of liquid that a drip down the wall and it had started yellowing, which usually happens with bodily fluid (Screams hasn’t been cleaned in a while) * when the light reflected right, you can see hand prints all over the wall, which means that was some sort of residue over the wall for you to be able to see where somebody and put their hands * Cobwebs were all around the room * furniture was beat the hell, and or broken There are too many issues to list in this review
Stayed 1 night in Jul 2023

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
My son was graduating from Iowa State and I booked a room for one night in AMes long before the graduation. Plans changed and I needed to stay a couple more nights. By the time I looked for rooms in AMes for the weekend, everything started at $500 a night. I expaned my search down to Des Moines. I was looking for something cheap. I figured all I needed was a bed and a shower. I found this Palace Inn for $70 a night and thought what the heck. I booked two nights. When I got there the road in front of the place was closed and there was routed over the the other side of the road. There was a gravel path open to get to the property. No big deal. The place looked run down. When I got out of the care and walked up to the entrance, it reeked of cigarette smoke before you even got inside. I went into the "lobby". It was the room the size of a closet. There was a small plexiglass window over a little counter with a hole in the bottom of the window. I couldn't see anyone behind the glass. I heard a voice say " can I help you?" I said "I have a reservation". What's the name?" I told him my name. I didn't hear anything for a while. I said "don't you have the reservation?" "Oh I got you". " ID and credit card". I slipped my license and credit card through the hole in the window. I got the key. "Number 7. Pull around behind the snow plow." The room also reeked of smoke. Beds were fine. Shower was hot. Wi Fi worked. It was quiet. Not the cleanest. For $70 it was OK.
Stayed 2 nights in May 2023

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of a little dive. Bugs in the drawers and smelled of cigarettes. Just layed on top of covers
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Sketchy, at best

Definitely a back-alley hotel. Spend the extra $10 to stay somewhere else.. Not worth $60 a night.
Stayed 1 night in Jul 2021

4/10 Poor

Brandon

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid.

Dirty, run down, out of date, and disorganized.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Comfortable enough for thecost

Not sure why it had an 8 rating. Although it was clean, it is very old, didn't provide shampoo, and the internet didn't work. They also had no record of my reservation. However, it was clean and comfortable enough for the cost.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect night sleep. Clean room and large bathroom
Stayed 1 night in May 2019

6/10 Okay

marlon

Disliked: Staff & service, property conditions & facilities

You get why you pay for

The hotel is old in a area with nothing around. No one was there when I checked out. No air conditioner was in Our room. Checked in at 10 pm left at 9 am good for that but not for a long term sty
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad wish I could have found another hotel

Wish I could have found another hotel and got my money back, the room smelled, the bed and pillows were hard and the front desk called on my check out day at 10 a. M. And said to have 1 hour to get out! Never again!
Stayed 2 nights in Jul 2017

2/10 Terrible

K, iowa

Disliked: Cleanliness, property conditions & facilities, room comfort

Roadside dump

Poor quality with no amenities. Nonsmoking room reeked of stale cigarettes
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Room comfort

Palace Inn Des Moines

Hotel room very outdated....shower head was old and I needed to do a backbend to get hair wet. Room smelled a little musty when we checked in. We had to make a hasty departure though, due to sewage smell in the room. Seemed to get worse after we used the shower. Quiet area, we got good sleep. I can see why it was rated only 2.6 out of 5...you usually get what you pay for, but in this case $78.00 for the smell of sewage is waaaay too much for my taste.
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