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Holiday Inn Express & Suites Des Moines Downtown by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Des Moines Downtown by IHG

A Holiday Inn Express building with a brick facade, multiple windows, and a covered entrance. - Holiday Inn Express & Suites Des Moines Downtown by IHG (Des Moines)
A hotel room with two beds, a desk, a chair, a TV, and a window with a view. - Holiday Inn Express & Suites Des Moines Downtown by IHG (Des Moines)
A Holiday Inn Express & Suites van parked in front of a hotel with a modern design, multiple floors, and a covered entrance. - Holiday Inn Express & Suites Des Moines Downtown by IHG (Des Moines)
A modern hotel room with a large window, a blue sofa, a desk with a chair, and a colorful striped rug. - Holiday Inn Express & Suites Des Moines Downtown by IHG (Des Moines)
A coffee station with two coffee machines and a variety of coffee pods and cups. - Holiday Inn Express & Suites Des Moines Downtown by IHG (Des Moines)
Located close to Science Center of Iowa and Casey's Center, Holiday Inn Express & Suites Des Moines Downtown by IHG provides free to-go breakfast, golfing on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room

9.2 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a desk, chair, sofa, bed, window, and lamp.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications, Roll-In Shower)

A hotel room with a desk, chair, sofa, bed, window, and lamp.

Room, 1 King Bed, Accessible, Non Smoking (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A room with a blue sofa, a small table, a chair with a tray, and a window with blinds.

Suite, 2 Queen Beds (Additional Living Area)

9.2 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Standard

Room

2 Queen Standard

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE Accessible

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Downtown Des Moines, a neighborhood in Des Moines, Holiday Inn Express & Suites Des Moines Downtown by IHG is near the airport. Science Center of Iowa and Des Moines Art Center are cultural highlights, and some of the area's popular attractions include Blank Park Zoo and Iowa State Fairgrounds. Check out an event or a game at Casey's Center, and consider making time for Adventureland, a top attraction not to be missed. Enjoy the great outdoors with hiking/biking trails and rock climbing, or hop on a bike rental nearby and explore all the area has to offer. Visit our Des Moines travel guide
Map
333 SW 11th St, Des Moines, IA, 50309

What's nearby

  • A bridge over a river with a clear blue sky.
    Principal Park
    13 min walk - 0.7 miles
  • A city skyline with a river and a bridge.
    Iowa Events Center
    18 min walk - 1.0 mile
  • Science Center of Iowa
    11 min walk - 0.6 miles
  • Des Moines Civic Center
    14 min walk - 0.8 miles
  • Casey's Center
    2 min drive - 1.1 miles

Getting around

  • Des Moines International Airport (DSM)
    18 min drive

Restaurants

  • Starbucks
    13 min walk
  • Mad Meatball
    2 min walk
  • Blaze Pizza
    12 min walk
  • Starbucks
    12 min walk
  • Palmer’s Deli
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 8 2026 to October 5 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Des Moines Downtown by IHG have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from September 8 2026 to October 5 2026 (dates subject to change).

Is Holiday Inn Express & Suites Des Moines Downtown by IHG pet-friendly?

Yes, Holiday Inn Express & Suites Des Moines Downtown by IHG allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Des Moines Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Des Moines Downtown by IHG?

Check-out is at noon.

Where is Holiday Inn Express & Suites Des Moines Downtown by IHG located?

Located in Downtown Des Moines, this hotel is within 2 mi (3 km) of Science Center of Iowa, Casey's Center, and Greater Des Moines Botanical Garden. Iowa State Capitol Building and Salisbury House are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Des Moines Downtown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 697 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast choice. Friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed, great breakfast!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dated but quiet. Staff was very friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building is under construction so the pool and hot tub were unavailable. Sometimes you felt rumbling. Also, I had to change rooms because the heat short circuited the first room. Staff were very nice.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice flexible, staff, clean location!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel shuttle will take you anywhere withen 2 miles of hotel. The shuttle driver was great. (Bob)
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff clean room good breakfast great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most attentive and helpful staff I have ever experienced.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service and amenities here are 200% awesome. The only reason for a less than 5 star review is the bathroom needs some maintenance. Otherwise this hotel is perfect.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the hot hot tub and the truly friendly staff. Breakfast was great too. Everything was clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Amenities
Breakfast was great, all the staff was friendly and helpful. Great and safe location, clean and very comfortable rooms. Would stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, Bill the shuttle driver was very nice and helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, staff was courteous and breakfast was great.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great front desk staff, all the areas were clean, working hot tub, breakfast and cleaning staff were very nice.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel is new so everything is nice and clean. Cozy room and comfortable beds. Friendly staff. Great breakfast! Will definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room is clean great location check in was a breeze
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and Bill the shuttle man was great!! And nice location to everything!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed in the suite, was a great room, fit us all well. Staff was wonderful, very helpful and friendly. Hotel was clean and loved the area, will definitely stay again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely will stay here again! The hotel is in a nice location downtown. The room was clean and well lit. The bedding was comfortable and the breakfast was very good. The staff was friendly and helpful. The only negative was that the room was a little humid. We couldn't seem to get the humidity out of the air. It wasn't uncomfortable enough to complain, but we would probably ask about it next time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was wonderful. I came for surgery and they made sure I had everything I needed. The staff was wonderful .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff were incredibly friendly. The wifi was a bit of a struggle to connect to but once connected it ran smoothly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Room was clean, staff were super friendly!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything a person could ask for: very helpful staff and a clean environment. The only thing I can say, which the hotel cannot help, is that the walls are so thin. You can hear other doors opening and closing across the hallway. The people above us were very loud on our first night, but the second night was nice and quiet. I would stay at a Holiday Inn in the future.
Stayed 2 nights in May 2026