See all properties

Sheraton Dallas Hotel

4.0 star property
Open Palette restaurant serves American cuisine in downtown Dallas, where city views, a rooftop garden and nearby attractions await exploration

Choose dates to view prices

Photo gallery for Sheraton Dallas Hotel

A spacious lobby with a high ceiling, modern lighting fixtures, and a seating area with sofas and tables. - Sheraton Dallas Hotel (Dallas)
An outdoor patio with seating, a fire feature, and a view of a modern building. - Sheraton Dallas Hotel (Dallas)
A spacious lobby with a high ceiling, modern pendant lighting, comfortable seating, and large windows allowing natural light. - Sheraton Dallas Hotel (Dallas)
A spacious lobby with a high ceiling, large windows, and modern furniture. - Sheraton Dallas Hotel (Dallas)
A modern bar area with a long counter, bar stools, and a television screen. - Sheraton Dallas Hotel (Dallas)
Sheraton Dallas Hotel, in the city's heart, offers breakfast and dinner at Open Palette. Enjoy a rooftop garden with city views, a coffee shop, and an outdoor pool. Just steps from Kay Bailey Hutchison Convention Center and American Airlines Center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with sheer curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with a city view.

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Club Room, 2 Queen Beds

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a television, a sofa, and a window with sheer curtains.

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Junior Suite, Multiple Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

A modern living room with a grey sofa, a round coffee table, and a dining table with chairs. There are two abstract paintings on the wall and a lamp on a side table.

Executive Suite, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A modern living room with a grey sofa, a round coffee table, and a dining table with chairs. There are two abstract paintings on the wall and a lamp on a side table.

Executive Suite, 1 Bedroom

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Dallas, a neighborhood in Dallas, Sheraton Dallas Hotel is near a metro station. Cotton Bowl and Texas Trust CU Theatre are cultural highlights, and travelers looking to shop may want to visit Dallas Market Center and Galleria Dallas. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Toyota Music Factory. Spend some time exploring the area's activities, including golfing. Visit our Dallas travel guide
Map
400 Olive St, Dallas, TX, 75201

What's nearby

  • A building with ornate architectural details and a prominent sign reading "The Majestic".
    Majestic Theater
    5 min walk - 0.3 miles
  • The entrance to the Dallas Museum of Art with a sculpture in the foreground.
    Dallas Museum of Art
    8 min walk - 0.5 miles
  • A park with green grass, trees, and outdoor seating areas.
    Klyde Warren Park
    10 min walk - 0.6 miles
  • A lush, dense forest with a bamboo bridge and visitors walking on a path.
    Dallas World Aquarium
    13 min walk - 0.7 miles
  • A modern convention center with a large blue sign and a distinctive architectural design.
    Kay Bailey Hutchison Convention Center
    17 min walk - 0.9 miles

Getting around

  • Federal & Olive Tram Stop
    2 min walk
  • Dallas Union Station
    9 min drive
  • Love Field Airport (DAL)
    18 min drive

Restaurants

  • The Berni Bean Coffee Co.
    5 min walk
  • Open Palette
    1 min walk
  • True Kitchen + Kocktails
    4 min walk
  • Snappy Salads
    5 min walk
  • DRAFT Sports Bar
    2 min walk

Similar properties

Indoor pool
Hampton Inn & Suites Dallas Downtown
Downtown Dallas
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,235 reviews
Hampton Inn & Suites Dallas Downtown
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1959
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Dallas Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Sheraton Dallas Hotel pet-friendly?

Yes, Sheraton Dallas Hotel allows pets with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150 per accommodation, per stay. A cleaning fee of USD 150 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 30.00 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Dallas Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Dallas Hotel located?

Located in Downtown Dallas, this hotel is within 1 mi (2 km) of Majestic Theater, Kay Bailey Hutchison Convention Center, and American Airlines Center. Dallas Market Center and Dallas World Aquarium are also within 3 mi (5 km). Federal & Olive Tram Stop and Pearl/Arts District Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Dallas Hotel Reviews

8.6

Excellent

9.0

Cleanliness

10

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 630 out of 1006 reviews
Rating 8 - Good. 177 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 76 out of 1006 reviews

Reviews

Verified

10/10 Excellent

madeliene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was great. Nice location. Food was great.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, clean downtown restaurant with an excellent store with breakfast food, excellent coffees and teas. Our bar waitress was superb. Sports bar had plenty of TVs for the World Cuo
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Shama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of restaurants
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super friendly, and the hotel is beautiful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Was very happy with my stay at the Sheraton Dallas. Easy check-in. The room was spacious and comfortable and well equipped. The hotel gym is probably the best I’ve ever seen. It’s equivalent to a private gym.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shawndrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , close by everything, staff friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Easy check in and navigating. Great rooms and bathrooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Staff were absolutely fantastic. Highly recommended this hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Phillip A

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful!!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities
Nice clean rooms, nice view of downtown Dallas!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly environment, clean premises
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great service, nice bar and amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities
We live staying here. Hotel is so nice and quiet. Staff is so friendly and hotel is very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
The staff was very nice. The lighting in the rooms was very poor. There was a light out in the bathroom.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was really good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kennet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Keyera

Liked: Cleanliness, amenities
Clean room and amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read several reviews about how the hotel wasn't up to standards. We had no such experience. Everything was fantastic from check-in to check-out. Room was clean, up to date, and the cleaning ladies were great. I have no reason to give a rating other than 5 stars.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location and amenities are great but the reception staff are brusque and not helpful. The elevator system is confusing and the employees don’t even seem to understand it.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LaDonna

Liked: Amenities
Very nice hotel with walkable eateries
Stayed 2 nights in Sep 2025