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Best Western Irving Grapevine DFW North

Property class: 2

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Photo gallery for Best Western Irving Grapevine DFW North

A modern lobby with leather sofas, a coffee table, a piano, and a TV on the wall. - Best Western Irving Grapevine DFW North (Irving)
A hotel room with two beds, a TV mounted on the wall, a small kitchenette, and a mirror reflecting the room. - Best Western Irving Grapevine DFW North (Irving)
An elevator with a wooden interior, a wall-mounted emergency phone, and a sign indicating a fire exit. - Best Western Irving Grapevine DFW North (Irving)
A hotel room with a flat-screen TV mounted on a wall with vertical wooden paneling, a wooden floor, and a door with a sign. - Best Western Irving Grapevine DFW North (Irving)
A hotel entrance with a covered driveway, multiple columns, and a parking lot. - Best Western Irving Grapevine DFW North (Irving)
Located close to Great Wolf Lodge Waterpark and Grapevine Mills Mall, SureStay by Best Western Irving Grapevine DFW North provides free to-go breakfast, a free roundtrip airport shuttle, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Accessible - 1 Queen, Mobility Accessible, Bathtub Non-Smoking,

Room

Accessible - 1 Queen, Mobility Accessible, Bathtub Non-Smoking,

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A bathroom with a bathtub, a shower, a vanity with a mirror, and a towel rack.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a wall-mounted TV, and a radiator.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a flat-screen TV mounted on a wall with vertical wooden paneling, a wooden floor, and a door with a sign.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a bedside telephone, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a bathroom with a sink and mirror.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

Two single beds with white linens, a bedside phone, a wall-mounted lamp, and a bathroom visible through an open door.

Suite, 2 Double Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern bathroom with a black granite sink, a mirror, and striped wooden walls.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Jetted Tub

Two single beds with white linens, a bedside phone, a wall-mounted lamp, and a bathroom visible through an open door.

Suite, 2 Double Beds, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, a wall-mounted light, and a window with curtains.

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a nightstand, a lamp, and a wooden panel on the left.

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in DFW Freeport, a neighborhood in Irving, SureStay by Best Western Irving Grapevine DFW North is near the airport. Grapevine Mills Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Discovery Center and Great Wolf Lodge Waterpark. Ready for a night out? Consider Toyota Music Factory. Visit our Irving travel guide
Map
4325 W John Carpenter Fwy, Irving, TX, 75063

What's nearby

  • A Toyota Music Factory sign with a modern building in the background.
    Toyota Music Factory
    6 min drive - 6.3 miles
  • A street with three blue, abstract sculptures and a red sign with the number 3.
    Grapevine Mills Mall
    6 min drive - 6.0 miles
  • A modern architectural structure with a unique angular design and a staircase leading up to it.
    Irving Convention Center
    7 min drive - 6.0 miles
  • Lee Park
    3 min drive - 2.1 miles
  • MacArthur Park
    5 min drive - 4.6 miles

Getting around

  • Belt Line Station
    5 min drive
  • West Irving Station
    12 min drive
  • Dallas-Fort Worth Intl. Airport (DFW)
    7 min drive

Restaurants

  • McDonald's
    3 min drive
  • Subway
    3 min drive
  • Starbucks
    3 min drive
  • Whataburger
    2 min drive
  • Golden Chick
    3 min drive

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • 0.52 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay by Best Western Irving Grapevine DFW North have a pool?

Yes, this property has a pool. Pool access is from 8:00 AM–10:00 PM.

Is SureStay by Best Western Irving Grapevine DFW North pet-friendly?

Yes, this property allows pets (limit 1 total). There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Irving Grapevine DFW North?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SureStay by Best Western Irving Grapevine DFW North?

Check-out is at 11 AM.

Does SureStay by Best Western Irving Grapevine DFW North provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is SureStay by Best Western Irving Grapevine DFW North located?

Located in DFW Freeport, this hotel is within 6 mi (10 km) of Irving Convention Center, Grapevine Mills Mall, and Toyota Music Factory. LEGOLAND® Discovery Center and Great Wolf Lodge Waterpark are also within 6 mi (10 km).

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Reviews

Best Western Irving Grapevine DFW North Reviews

6.6

6.6

Cleanliness

6.0

Amenities

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 87 out of 279 reviews
Rating 8 - Good. 48 out of 279 reviews
Rating 6 - Okay. 49 out of 279 reviews
Rating 4 - Poor. 34 out of 279 reviews
Rating 2 - Terrible. 61 out of 279 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly clean, friendly and safe place to stay. Highly recommended .
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the shuttle did take a while to arrive as they have a company that picks up and drops for many hotels. The hotel is basic and had all the necessary things. There are some restaurants around but you either need a car or walk about 30 minutes to reach those places. The area is near the airport.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was overall a good clean and well organized hotel!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice, clean and quiet stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very affordable option for an overnight stay before an early flight. We were able to leave our car here and use the shuttle service to get to the airport. It was much more affordable than parking at the airport, and we felt confident knowing our car was safe while we were away. Overall, a convenient and cost-effective experience.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. No one would answer the phone to get the airport shuttle to pick me up. The breakfast was very slim on choices. Nothing within walking distance
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
i was there 3days ,my Room was decent for a low rated hotel, clean and beds were nice. . There is a blow dryer, an iron and ironing board in the vanity area. The TV is a nice size and the AC gives a nice "sound machine" level of noise to help drown out the sounds from outside. They provide coffee in room and also breakfast at 7:00AM in breakfast area only issue with shower The water was hot but the pressure in the shower was very low and there was 3 towel and in 3days they never give another towel ,service bad but i was going in room couple hour for sleep not realy bother me
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and appeared to have been recently refreshed. It had a large TV, microwave, refrigerator, coffee maker, desk and chair, and a nicely updated vanity area. The room was comfortable overall, although there was very little storage for clothing other than the hanging area. I also noticed a few paint spots left behind from the refresh that could use some finishing attention. The biggest issue during my stay was the airport shuttle service. The shuttle serves multiple hotels, which isn't a problem by itself, but the routing and communication could be much more consistent. I waited about an hour to be picked up at DFW, and the shuttle signage made it difficult to identify the correct vehicle. For my return trip to the airport, I followed the instructions to sign up in advance and be in the lobby 10–15 minutes early. I was also told our hotel would be the last hotel stop before heading to the airport, but we made additional hotel stops afterward. A shared shuttle can work well, but having a consistent route and giving guests accurate information about what to expect would make the service much more reliable. Overall, the room itself was clean, comfortable, and well equipped. The shuttle experience was the main thing that held the stay back and could use improvement.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest ! Staff was very courteous and understanding!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Always clean and quiet
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and good for 4 people to stay in one room
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and quiet.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from Houston during Spring break for one night. The room was clean, no bed bugs 😁, the stuff at check was very friendly. Unfortunately, i don't remember her name. We checked in at March
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
pet friendly , room is clean sheets jus was dirty , bathroom curtains were filthy & no couch in room & bed was not queen size
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Airport shuttle was helpful but you wait at the airport a long time depending on where in the route they are -but they communicated well and ride back to airport was excellent. The room was basic and small but provided what was needed for a one night stay. Breakfast was very limited continental as advertised. Sound proofing in hotel next to airport and freeway was excellent. Very quiet in room. Gym provided decent work out.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice rooms and very quite
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Amenities
loud air conditioner and poor continental breakfast. Room was clean
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the room clean and quiet. My only complaint was a lack of breakfast choices. They need to add eggs and sausage or something.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Check in was through a machine so it took awhile but other than that it was a good stay. The room was clean and friendly staff. Unfortunately we left before the breakfast was served so we did not get a chance to try it.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
website says they have 24 hour shuttle service to/from airport. right after i booked the room called the hotel number to arrange shuttle service but nobody ever answered the phone. Let it ring for many minutes, nobody ever picked up also called when we arrived in dallas, still no answer. also messaged the hotel 4 hours before flight landed, no response there either. ended up getting a cab to hotel. shuttle service back to airport was good. killed two cockroaches in the room, I know in some places of the country this cant be prevented, but when you can see daylight under the door doesnt seem like they try and prevent wouldnt stay there again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
They are remodeling the property. It was clean. It has a virtual check in. Parking was goid. Overall it was a good experience.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
The staff were nice, they have breakfast but it’s not that great. They only served oatmeal, muffins and coffee. Some hotels offer eggs/sausages or even pancakes. The queen bed was also small, it looked like a double. There was also hair on top of the bedsheet when we first got there and a brown stain on the side of the bed. Most likely won’t stay here again. If you’re on a budget then this place is good enough.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is always clean and quite
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and environment.
Stayed 2 nights in Sep 2025