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SureStay by Best Western Lewisville Dallas

Property class: 3

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Photo gallery for SureStay by Best Western Lewisville Dallas

A hotel room with two beds, a nightstand, a lamp, and framed artwork on the wall. - SureStay by Best Western Lewisville Dallas (Lewisville)
A hotel room with a desk, a red armchair, a sofa, and a lamp. - SureStay by Best Western Lewisville Dallas (Lewisville)
A small office space with a desk, a black office chair, a microwave, a coffee maker, and a refrigerator. - SureStay by Best Western Lewisville Dallas (Lewisville)
A reception desk with a wooden counter, a clock, and framed artwork on the wall. - SureStay by Best Western Lewisville Dallas (Lewisville)
A breakfast bar with coffee makers, a fruit bowl, and a sign for PGA TOUR PRO Zach Johnson. - SureStay by Best Western Lewisville Dallas (Lewisville)
Free full breakfast, a library, and a business center are just a few of the amenities provided at SureStay by Best Western Lewisville Dallas. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a headboard, bedside tables, and framed artwork on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a television, a desk, and a door leading to another room.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, bedside tables, a window, and a wall-mounted air conditioner.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a headboard, bedside tables, and framed artwork on the wall.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a nightstand, a lamp, and a window.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a nightstand, a lamp, and a window.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4

DOUBLE Accessible

  • Sleeps 4

About the neighborhood

Located in Lewisville, SureStay by Best Western Lewisville Dallas is in the business district and near the airport. Grapevine Mills Mall and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Great Wolf Lodge Waterpark. Looking to enjoy an event or a game? See what's going on at Toyota Music Factory or Ford Center. Visit our Lewisville travel guide
Map
755 B E. Vista Ridge Mall Dr, Lewisville, TX, 75067

What's nearby

  • A lake with buildings and trees.
    Gaylord Texan Convention Center
    12 min drive - 9.9 miles
  • A covered walkway with palm trees and a glass ceiling.
    Galleria Dallas
    13 min drive - 14.7 miles
  • The American Airlines Center with a large 'GAME ON' banner.
    American Airlines Center
    22 min drive - 23.5 miles
  • The Vista
    5 min walk - 0.3 miles
  • Cinemark Lewisville
    7 min walk - 0.4 miles

Getting around

  • Hebron Station
    4 min drive
  • West Irving Station
    19 min drive
  • Dallas-Fort Worth Intl. Airport (DFW)
    16 min drive

Restaurants

  • Paris Baguette
    9 min walk
  • Raising Cane's Chicken Fingers
    3 min drive
  • Boomer Jack’s Lewisville
    9 min walk
  • BJ's Restaurant & Brewhouse
    9 min walk
  • Panera Bread
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is SureStay by Best Western Lewisville Dallas pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Lewisville Dallas?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay by Best Western Lewisville Dallas?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay by Best Western Lewisville Dallas located?

Situated near the airport, this hotel is 0.3 mi (0.4 km) from The Vista and within 6 mi (10 km) of Coyote Ridge Golf Club and Oak Grove Park. Medical City Lewisville and Blooms Candy & Soda Pop Shop are also within 6 mi (10 km).

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Reviews

SureStay by Best Western Lewisville Dallas Reviews

6.0

5.8

Cleanliness

8.2

Location

7.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 191 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 186 out of 1000 reviews
Rating 2 - Terrible. 241 out of 1000 reviews

Reviews

Verified review

8/10 Good

David

Business friendly
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was fairly good , room was very clean and smelled good. I had a comfortable stay.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Reo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were undergoing renovations but it was a great stay...quiet and comfortable. So comfortable that I missed their continental breakfast!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff VERY FRIENDLY AND HELPFUL
Stayed 1 night in May 2026
Verified review

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and great stay for the location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Fatilha

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff was nice.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was nice, there was an unopened beer hidden under a blanket on the shelf and that blanket smelled terrible. The breakfast was mediocre but the room was pretty good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MEW

Liked: Cleanliness, staff & service, amenities
The venue smelled very appealing and pleasing during my stay. The Staff were friendly and prompt when opening the Dinning room for Breakfast.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Shamaya

Liked: Cleanliness, staff & service, amenities
Everything was clean. Nice stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and polite
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean environment, much appreciated.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Adriana

Liked: Amenities
Great customer service neat and clean and quiet thanks !
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Quanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here a few times. The staff are friendly and the rooms are clean.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, location and service
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Kelly

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed in room 211 and seen the sheets were peepee stained when i got up to leave in the morning. But 4 stars because they have the best coffee machine that offers the best cappchinos in the breakfast area.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Madanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean, excellent breakfast

Good value for money
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great and inexpensive stay for my husband and I. The staff were always super kind and helpful. The room was clean and well maintained.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and smelled good
Stayed 1 night in Mar 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy getaway

Older hotel but upkeep was good. Breakfast was solid, and it was quiet
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Brittni

Liked: Room comfort
Disliked: Property conditions & facilities
Was told about the renovations upon arrival, the whole lobby was being torn apart. I do appreciate the honesty, it was a comfortable stay for the money. Water pressure in the shower wasn't hard enough to wash out any kind of shampoo, but we managed.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Clean rooms. Quiet. Staff very friendly. Rooms small and outdated. Overall good place for the price.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Juan Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very friendly. The prooerty though was not what we expected. It was okd, the elevator had an ugly smell, it was dirty.
Verified review

4/10 Poor

Allissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet in the room was filthy. The sheets on one of the beds had stains. I found a dead roach on the floor. There is mold growing in the air-conditioning vent. The smoke/fire alrm was hanging from the ceiling by a wire. Expedia said room included breakfast, but no breafast was included. Since the whole bottom ground floor is under construction. The staff was very friendly.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Connie

I read many of the previous reviews and decided the price was worth the gamble. The main sign out was hard to find but the address in Google Maps was correct. The parking lot is well lit and parking was readily available near the front. Reception was fine, but i do agree with others that $100 deposit is a bit much for a 2 or 3 star hotel. Our room was partially renovated with newer furnishings and tile. The AC unit did rattle, but it was not too bothersome. The elevator inspection was up to date (a previous reviewer said it was not). The bathroom and room doors locked just fine. There was a drain stop in the tub, everything was clean enough. No bugs either. I didnt check if the pool was open.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

DeQuavious

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I didn’t like how I was treated over the phone with an issues concerning my stay. And will not be booking again.your front desk representative wasn’t nice to me and that is bad customer service too me.
Stayed 2 nights in Sep 2026