¿Hay alberca en KOI Resort & Residence Da Nang - Inclusive Spa access?

Sí, la propiedad cuenta con alberca al aire libre y chapoteadero. La alberca está abierta las 24 horas.

¿KOI Resort & Residence Da Nang - Inclusive Spa access acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en KOI Resort & Residence Da Nang - Inclusive Spa access?

El valet parking es gratuito en esta propiedad.

¿A qué hora es el check-in en KOI Resort & Residence Da Nang - Inclusive Spa access?

Inicio de check-in: 15:00. Fin de check-in: cualquier hora del día.

¿Dónde se encuentra KOI Resort & Residence Da Nang - Inclusive Spa access?

En la playa, este resort de Ngũ Hành Sơn queda a menos de 2 km (1 mi) de Montañas de Mármol y Playa de My Khe. Playa de Non Nuoc y Pagoda Non Nuoc también se encuentran a 10 minutos.

6/10 Aceptable

lianne

Viaje en pareja

12 nov. 2025

Le gustó: Limpieza y servicio y personal

No le gustó: Condiciones de la propiedad

Water in shower/sink never got warm. We asked to have it fixed but no change. We showered in cold water

Se hospedó 3 noches en octubre de 2025

10/10 Excelente

Naoya

11 nov. 2025

Se hospedó 4 noches en noviembre de 2025

10/10 Excelente

Nathan

Viaje familiar

8 oct. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.

Se hospedó 4 noches en octubre de 2025

10/10 Excelente

Cynthia

4 oct. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Se hospedó 3 noches en septiembre de 2025

10/10 Excelente

Terence

Viaje en grupo, Viaje en pareja

30 sept. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.

Se hospedó 4 noches en septiembre de 2025

2/10 Terrible

Lenair

26 ago. 2025

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.

Se hospedó 7 noches en agosto de 2025

2/10 Terrible

gail

Viaje en pareja

24 ago. 2025

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.

Se hospedó 7 noches en agosto de 2025

2/10 Terrible

Jamie

Viaje en grupo

22 ago. 2025

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.

Se hospedó 8 noches en agosto de 2025

10/10 Excelente

Thao

29 jun. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.

Se hospedó 1 noche en junio de 2025

10/10 Excelente

Minh

21 jun. 2025

Se hospedó 4 noches en junio de 2025

10/10 Excelente

Shannon, Odessa

15 jun. 2025

Se hospedó 4 noches en junio de 2025

4/10 Malo

Wilfred

11 jun. 2025

Le gustó: Limpieza

No le gustó: Servicio y personal

Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.

Se hospedó 6 noches en junio de 2025

4/10 Malo

Elisabeth

31 may. 2025

Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using

Se hospedó 6 noches en mayo de 2025

10/10 Excelente

Wang Ruby

14 may. 2025

Se hospedó 5 noches en mayo de 2025

6/10 Aceptable

Abigail Thao

Viaje en grupo

6 may. 2025

Le gustó: Comodidad de las habitaciones

Se hospedó 3 noches en abril de 2025

2/10 Terrible

Hitoshi

Viaje familiar con niños

3 may. 2025

No le gustó: Servicio y personal, servicios, condiciones de la propiedad

14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。またルームクリーニングも同様。あり得ない対応、どちらも強いクレームを入れないと対応してくれない。

Se hospedó 3 noches en abril de 2025

6/10 Aceptable

Brett

Viaje familiar

23 abr. 2025

Le gustó: Limpieza y condiciones de la propiedad

The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.

Se hospedó 3 noches en abril de 2025

4/10 Malo

Liza Thuy Trang

9 abr. 2025

Se hospedó 4 noches en marzo de 2025

10/10 Excelente

Brenda

Viaje familiar, Viaje familiar con niños

1 abr. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.

Se hospedó 3 noches en marzo de 2025

10/10 Excelente

Cliente verificado

6 mar. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Birthday Getawat

Hotel was far from the main city, so a lot of the tours do not pick up. We booked the Bana Hills tour from the hotel and had to pay extra for pick up. We had to get Grab to go into town, which was fine because it was cheap. We booked the Grand Suite and it was magnificent. Loved the ocean view and wrap around balcony to the city view. Our room had both views. The staff is very nice always willing to help if needed. Breakfast buffet was huge, from Asian to western choices. You won't be starving when you leave. Would I stay in room again?? FOR SURE!! You can't beat the view, even if it means I have to get a Grab to go into town.

Se hospedó 7 noches en febrero de 2025

10/10 Excelente

Minh

11 feb. 2025

Se hospedó 2 noches en febrero de 2025

10/10 Excelente

Marcos

9 feb. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Everything was perfect

Se hospedó 2 noches en enero de 2025

10/10 Excelente

Vu, Ballwin

8 feb. 2025

Nice

Se hospedó 3 noches en febrero de 2025

10/10 Excelente

Wayne Wai

Viaje familiar

6 feb. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

3 Bedroom Villa with Concierge Service

We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.

Se hospedó 3 noches en enero de 2025

6/10 Aceptable

JE WEI

31 ene. 2025

Se hospedó 4 noches en enero de 2025

KOI Resort & Residence Da Nang - Inclusive Spa access

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