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Hotel Eterna Primavera Cuernavaca

Property class: 3

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Photo gallery for Hotel Eterna Primavera Cuernavaca

A courtyard with a bench, a small garden, and a building with a sign that reads "APOLLA". - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
A nighttime view of a pool area with steps leading to a building, surrounded by greenery and illuminated by string lights. - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
A colorful building with a large open door, surrounded by lush greenery and a palm tree. - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
A bedroom with a bed, a TV, a dresser, and a window with curtains. - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
A pink building with large windows, surrounded by greenery and a large tree. - Hotel Eterna Primavera Cuernavaca (Cuernavaca)
Located close to Cuauhnahuac Regional Museum and Plaza de Armas, Hotel Eterna Primavera Cuernavaca provides a terrace, a garden, and a business center. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room

  • Sleeps 3
  • 1 King Bed

View all photos for Room

A neatly made bed with white linens and rolled towels, a wooden headboard with intricate carvings, and a small decorative plant.

Room

  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with a bed, two rolled towels, a black wardrobe, and a wooden panel wall.

Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Room

A hotel room with two beds, a wooden headboard, a tiled floor, and a nightstand with a lamp.

Room

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Courtyard View

A neatly made bed with white linens and a brown throw blanket, a bedside table with drawers, and a wall-mounted light fixture.

Exclusive Room, 1 King Bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Multiple Beds, Garden View

A hotel room with two beds, a TV, a chair, a desk, and a large window with curtains.

Deluxe Double Room, Multiple Beds, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Double Room, Multiple Beds, Garden View

A hotel room with a bed, a wardrobe, a hanging light fixture, and an air conditioning unit.

Premier Double Room, Multiple Beds, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

A bedroom with a bed, a nightstand, a wall-mounted light, and a sliding door.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Cuernavaca, Hotel Eterna Primavera Cuernavaca is in the city center. Plaza de Armas is a notable landmark, and travelers looking to shop may want to visit AVERANDA and Artisan Market of Tepoztlán. Cuernavaca Cathedral and Cuauhnahuac Regional Museum are two other places to visit that come recommended. Visit our Cuernavaca travel guide
Map
Francisco Leyva 68, Cuernavaca, MOR, 62000

What's nearby

  • A historic stone building with arched entrances and a large flag.
    Cuauhnahuac Regional Museum
    8 min walk - 0.5 miles
  • A historic building with a large archway and a tall tower in the background.
    Cuernavaca Cathedral
    10 min walk - 0.6 miles
  • A calm river with a bridge, lush greenery, and a traditional building with a tiled roof.
    Borda Gardens
    12 min walk - 0.7 miles
  • Plaza de Armas
    8 min walk - 0.5 miles
  • Cuernavaca Golf Club
    12 min walk - 0.7 miles

Getting around

  • Benito Juarez International Airport (MEX)
    108 min drive

Restaurants

  • Tacos de res al Vapor
    1 min walk
  • Restaurante Casa Taxco “Hotel Quinta Lucerito”
    8 min walk
  • Monte Blanco
    6 min walk
  • Tacos El Cuñado
    6 min walk
  • Restaurante Lucerito
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking (max 5 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 140 for adults and MXN 80 for children
  • A restaurant

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 86 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator (single-level property)
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:00 PM to 10:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 140 for adults and MXN 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 01020099287

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Eterna Primavera Cuernavaca have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Hotel Eterna Primavera Cuernavaca pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Eterna Primavera Cuernavaca?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Eterna Primavera Cuernavaca?

Check-out is at noon.

Where is Hotel Eterna Primavera Cuernavaca located?

Located in Central Cuernavaca, this hotel is within a 10-minute walk of Cuauhnahuac Regional Museum and Plaza de Armas. Cuernavaca Cathedral and Recinto de la Catedral are also within 15 minutes.

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Reviews

Hotel Eterna Primavera Cuernavaca Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 81 reviews
Rating 8 - Good. 14 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities
We were not aware that our room faced the parking lot. Some guests were not quiet when they arrived late at night. Please mention this for this room. Most staff didn’t speak English, one staff spoke great English, but not always around. They asked me to sign a contract of rules, but not in English. Very confusing if we could eat or drink in our room or not. Breakfast cafe ran out of black tea, and didn’t notice that we drank only tea the first day, and didn’t restock. Enjoyed the fresh juices. Loved the garden/flowers. Room not cleaned for a multiple night stay. Hotel advertised as having WiFi which we depended on to plan our time in Cuernavaca. However WiFi and streaming TV stations did not work. False Advertising. Complained to front desk, and tech issue not resolved.
Unable to watch movies
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and Marisol really took care of us!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff was nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Geeat place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walk to zocalo, but quiet because. Room was really nice. Slept well. Great shower.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We were pleasantly surprised, I don't have a single complaint, all was outstanding. And the chef made a delicious breakfast! I highly recommend this quaint hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

BIEN
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très très disponible. L’hôtel est actuellement en rénovation mais les travaux avancent à toute vitesse et déjà on voit les améliorations. Je le recommande sans hésitation.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Todo muy bien , nos atendieron en recepción, a pesar d eque llegamos fuera de horario .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el hotel tranquilo
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal 100% amables y atentos
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo ampliamente, el personal amable, todo muy limpio, un lugar para descansar realmente del bullicio y ajetreo de la ciudad, mucha tranquilidad, mi hija y yo quedamos encantadas del lugar. Un lugar rústico y muy colorido.🤗
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y esmero
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas súper confortables, estacionamiento pequeño
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena opción. La dirección para apps de comida no es correcta.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general excelente y la persona que nos recibió Srita. Marisol muy amable y atenta durante toda nuestra estancia en el hotel, un lugar muy bonito y tranquilo para descansar. 💯
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo para descansar y la atención increíble
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos muy contentos gracias
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Pool didn’t look super clean. WiFi kept going in and out. We stayed two days and ran out of TP in the middle of the night. AC wouldn’t turn on but staff immediately got it going, thank goodness it was during the day. No signage on the outside of the building, taxi missed it and it was nerve wracking to not have the reassurance of a sign
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar a buen precio, la tina es genial, desayuno rico el hotel es lindo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia encantadora, lugar limpio y agradable. Su tranquilidad fue clave Pat un buen descanso. Lo recomiendo ampliamente ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in May 2026