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Hotel Plaza

2.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Cuenca

Choose dates to view prices

Hotel Plaza, in the city center, offers a practical base with thoughtful amenities. Guests enjoy WiFi, dry cleaning, luggage storage, and extended parking. The concierge team consistently earns praise from visitors for their attentive assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, blackout drapes

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, blackout drapes

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
C/ Sándalo, 1, Cuenca, Cuenca, 16004

What's nearby

  • Los Tiradores - 14 min walk - 0.8 miles
  • Hanging Houses of Cuenca - 3 min drive - 1.2 miles
  • Castile-La Mancha Science Museum - 3 min drive - 1.2 miles
  • San Pablo Footbridge - 3 min drive - 1.4 miles
  • Cuenca Cathedral - 4 min drive - 1.4 miles

Getting around

  • Cuenca Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 103 min drive

Restaurants

  • ‪Pastelería Canela - ‬9 min walk
  • ‪Bar De Rafa - ‬10 min walk
  • ‪Mesón El Tormo - ‬9 min walk
  • ‪La Antigua - ‬6 min walk
  • ‪Confitería Pastelería Las Delicias - ‬5 min walk

About this property

Hotel Plaza

Hotel connected to a shopping center
Hotel Plaza provides amenities like dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Free newspapers, a banquet hall, and smoke-free premises
  • Tour/ticket assistance, a vending machine, and luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and room service.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Archery

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in from 10:00 AM - 2:00 PM and 5:30 PM - 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Cuenca
Plaza Cuenca
Hotel Plaza Hotel
Hotel Plaza Cuenca
Hotel Plaza Hotel Cuenca

Frequently asked questions

Is Hotel Plaza pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 9 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza?

Check-in is from 10:00 AM–2:00 PM, and from 5:30 PM–8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Plaza?

Check-out is at 11:00 AM.

Where is Hotel Plaza located?

Located in the heart of Cuenca, this hotel is within a 15-minute walk of Serranía de Cuenca and Los Tiradores. Ars Natura and Museum of Palaeontology of Castilla-La Mancha are also within 1 mi (2 km). Cuenca Station is 14 minutes by foot.

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Reviews

Hotel Plaza Reviews

8.0

Very Good

9.0

Cleanliness

6.6

Location

8.6

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUAINT HOTEL; PARKING NOT SO GOOD.

Hotel La Plaza is an interesting hotel because if its decor. The receptionist was delightful and had taken heed of my email prior to arrival as to choice of room. Parking on the road is not so bad at weekends as the health centre opposite the hotel is closed, but during working hours (8 am to 9 pm) you are not allowed to park. The risk is that your car will be towed away and you will be fined, so pay careful attention to the notices.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Their availability for service (check-in, check-out, etc.) is not always strictly on the schedule they say it is. The location for the price is okay, near busses, but depending on where you want to go in the historic area, it is 20 to 30 minutes walking (12 minutes by bus) -- uphill to Plaza Mayor, downhill coming back, not as convenient as some other similarly priced hotels.
Stayed 2 nights in Apr 2022

10/10 Excellent

Ma Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Segunda ocasión que me hospedo en este hotel y la atención de Flora ha sido excelente. La habitación muy cómoda
Stayed 2 nights in Feb 2022

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Atención de primera, habitacion amplia y cómoda
Stayed 2 nights in Jan 2022

6/10 Okay

Guadalupe

Liked: Cleanliness, property conditions & facilities, room comfort

Registro con incidencias

Al llegar nos dijeron que no teníamos reserva con Hotels.com sino con Expedia y que la reserva eran dos habitaciones individuales. Les enseñé mi reserva con Hotels.com y los detalles donde ponia 2 habitaciones con dos personas cada una y nos dijeron que gracias a q este fin de semana no habia problemas y podian darnos las habitaciones dobles que sino no hubiera sido posible. También nos dijeron que el precio no se correspondia con el de la reserva. Al final nos cobraron el precio de la reserva y nos dieron dos habitaciones dobles pero no sabemos porque esa confusión. Segun ellos no trabajan con Hotels.com.
Stayed 1 night in Dec 2021

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ми отримали те, що й хотіли

Скромний бюджетний готель, зручно розташований для подорожуючих. Цілком задовольняє на 1-2 ночі
Stayed 2 nights in Sep 2021

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

La recepción fue excelente de 18 países visitados y no se cuantas ciudades es el mejor recibimiento y atención para que conociera los sitios más importantes de la provincia de Cuenca y es tanto que volveré porque me faltó tiempo. Gracias, gracias y gracias esperando volver pronto.
Stayed 1 night in Jun 2021

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recepcion

Personal en recepción muy agradable y servicial. Te dan muy buena información sobre la ciudad, que ver y como moverte por ella.
Stayed 1 night in Feb 2020

6/10 Okay

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Todo perfecto salvo el extractor

Todo perfecto, salvo el ruido constante de un extractor .
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy bien, a 20 minutos del centro caminando, hay restautantes cerca que se desayuna, se come y se cena a buen precio y con menús diarios. La recepcionista, Flora, muy amable, te explica que visitar y donde puedes tomar algo.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Helpful in directing us to he sites in the area. Nice a quiet had a great sleep.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto. Excelente ubicación, buen trato, buena guía para visitar la ciudad.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy bonito, familiar, limpio y además el personal te trata fenomenal y te informa sobre que visitar y que rutas seguir en la ciudad.
Stayed 1 night in Jan 2019

8/10 Good

jeanAlain, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon plan pour visiter une très belle ville

- hôtel facilement accessible avec possibilité de garer son véhicule gratuitement dans la rue. - très bon accueil. - très bonne literie * insonorisation des chambres perfectible toutefois (gêne si voisins un peu brubans...)
Stayed 1 night in Oct 2017

10/10 Excellent

Leyre, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto para una escapada

Si buscas algo para dormir e irte a hacer turismo es perfecto. La habitación no es muy grande pero tiene lo necesario para estar a gusto: una cama cómoda, máquina de aire caliente o frío, televisión y un baño privado con una ducha que funciona a la perfección. Además no está muy lejos del casco antiguo, a unos 20 minutos andando. Aún que lo mejor de este hotel, sin duda, son las personas que lo llevan que están encantados de resolverte todas las dudas que tengas y de aconsejarte los mejores sitios para visitar y comer.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super value

Exceptionally helpful staff, large quirky bedrooms, comfy bed, super clean, within easy 20min walk of old town. 2in1 gel/shampoo provided. Cafe next door. On street parking not difficult to find. Would book here again.

6/10 Okay

Verified traveler

Son los bajos de un edificio. Está limpio y es confortable. Esta algo alejado del casco antiguo.

10/10 Excellent

Anon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful art hotel with African experience.

Wonderful African art hotel. Convenient for bus to/from Madrid and also for walking to the old town. Staff welcoming and very helpful. Although the rooms are not sound proofed this did not prove to be a problem. The bathroom had a wonderful granite sink. I would definitely stay here again. Also convenient for a gourmet restaurant called Raff. I was here for only 1 night which I would say was not really not enough so I am definitely keen to return.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good Budget Hotel

Good Hotel for 1 night stay. Room was a bit too small.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Agua de la ducha fria

Exceso de decoración en madera que produce un olor no muy agradable. El hotel está en una sola planta. Como te toque una habitación de las últimas y esté el hotel lleno, no te llega el agua caliente a la ducha

8/10 Good

Anneli, Helsinki, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice, clean hotel near to the bus and train stations, Very good bathroom.

8/10 Good

Nicole, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, lo recomiendo

La habitación que nos tocó era muy bonita, fuimos solo para una noche y la verdad es que nos gustó bastante. El problema principal es que estaba bastante encajonada y el edificio de al lado nos tapaba toda la luz del sol, así que era fría y un poco oscura. Por la noche, cuando estabas en silencio, se podía escuchar a los otros huéspedes caminando hacia sus habitaciones. A pesar de que está bastante nuevo, esta un poco lejos del casco antigüo, así que si lo que quieres es caminar, esta muy bien, pero sino, es mejor que cojas el coche. La dueña, Flora, fue muy amable desde que entramos hasta que nos fuimos. Nos informó de visitas que podíamos hacer con otros huéspedes del hotel, o si queríamos ir solos, también nos dijo sitios interesantes donde ir. Para desayunar nos dijo que fuéramos á una cafetería cercana y nos dio unos vales descuento. En general estuvo muy bien, y desde luego que repetiremos.

6/10 Okay

Mercedes, Madrid

Liked: Cleanliness, staff & service
Disliked: Room comfort
El hotel está muy bien decorado,pero le faltaban en la habitación lamparillas de noche y sillas.además no tiene bar.

6/10 Okay

Sari Jaana Kristiina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Enkelt boende , rena rum och trevlig personal

Stayed 2 nights in Oct 2022

8/10 Good

Luis Mariano

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
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Policies

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