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Hotel Ensueños by HHG

Property class: 3

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Photo gallery for Hotel Ensueños by HHG

A small room with a table and two stools, a window with a view of a building with a dome, and a ceiling with a translucent fabric. - Hotel Ensueños by HHG (Cuenca)
A spacious bedroom with a large bed, a desk, a chair, and a view of a bridge. - Hotel Ensueños by HHG (Cuenca)
A room with a sloped ceiling, a window with a view of buildings, a sofa, and a potted plant. - Hotel Ensueños by HHG (Cuenca)
A spacious lobby with a reception desk, a staircase, and a comfortable seating area. - Hotel Ensueños by HHG (Cuenca)
A modern bathroom with a wooden panel wall, a freestanding bathtub, and a towel rack. - Hotel Ensueños by HHG (Cuenca)
At Hotel Ensueños by HHG, you can look forward to free full breakfast, a free daily manager's reception, and a coffee shop/cafe. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with dry cleaning/laundry services and a restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room, Multiple Beds, Non Smoking, Housekeeping

A hotel room with two beds, a wooden floor, a curtain, and a ceiling with recessed lighting.

Comfort Triple Room, Multiple Beds, Non Smoking, Housekeeping

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Comfort Twin Room, Non Smoking, Pets Allowed

A hotel room with two beds, a window with curtains, a painting on the wall, and a ceiling with recessed lighting.

Comfort Twin Room, Non Smoking, Pets Allowed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking, Housekeeping

A bedroom with a bed, wooden wardrobe, and a window with curtains.

Comfort Double Room, 1 Double Bed, Non Smoking, Housekeeping

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Multiple Beds, Balcony, City View

A hotel room with two beds, a television, wooden furniture, and a large window with curtains.

Deluxe Suite, Multiple Beds, Balcony, City View

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Large Twin Beds and 3 Double Beds

View all photos for Family Room, Multiple Beds, Pets Allowed, City View

A hotel room with two beds, a desk, a television, and a window with curtains.

Family Room, Multiple Beds, Pets Allowed, City View

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room, Multiple Beds, Private Bathroom, City View

A hotel room with two beds, a TV, a mirror, and a wooden floor.

Family Room, Multiple Beds, Private Bathroom, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Large Twin Bed and 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Kitchen, City View

A bedroom with a large bed, a desk, a chair, and a TV.

Deluxe Studio Suite, 1 King Bed, Kitchen, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

A hotel room with two beds, a wooden nightstand, a wall-mounted telephone, and a ceiling light fixture.

Comfort Quadruple Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Cuenca Historic Center neighborhood, Hotel Ensueños by HHG is connected to a rail/subway station. New Cathedral of Cuenca and Pumapungo Archaeological Park are local landmarks, and travelers looking to shop may want to visit Plaza Rotary Market and Mall del Rio. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our Cuenca travel guide
Map
1-84 Manuel Vega, Cuenca, Azuay, 010110

What's nearby

  • Two illuminated church domes with cross-topped spires, set against a mountainous backdrop.
    Calderon Park
    10 min walk - 0.6 miles
  • A stone bridge over a river, a white church with a bell tower, and lush greenery.
    Puente Roto
    12 min walk - 0.7 miles
  • A cathedral with blue domes and a cityscape in the background.
    New Cathedral of Cuenca
    12 min walk - 0.7 miles
  • A cobblestone street leading to a town square with a view of distant hills.
    Río Tomebamba & Calle Larga
    14 min walk - 0.8 miles
  • Alejandro Serrano Aguilar Stadium
    8 min drive - 1.0 mile

Getting around

  • Luis Cordero (Hermano Miguel) Station
    7 min walk
  • Gaspar Sangurima Tram Station
    7 min walk
  • Cuenca (CUE-Mariscal Lamar)
    5 min drive

Restaurants

  • Balcon Quiteño
    10 min walk
  • Guajibamba
    6 min walk
  • Tiesto's
    10 min walk
  • Coffee Lovers
    5 min walk
  • Restaurante Rustico
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 10 per day)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (USD 1 per stay)
  • Limited onsite self and valet parking (max 6 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Meal delivery service
  • Mini-fridge

More

  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The property charges 10 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 1.00 per stay
  • Nearby parking fee: USD 10 per day(66 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is Hotel Ensueños by HHG pet-friendly?

Yes, Hotel Ensueños by HHG allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ensueños by HHG?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ensueños by HHG?

Check-out is at noon.

Where is Hotel Ensueños by HHG located?

Located in Cuenca Historic Center, this hotel is within a 10-minute walk of San Blas Park and Plaza Rotary Market. Museum of the Canari Identity and Calderon Park are also within 15 minutes. Gaspar Sangurima Tram Station is 7 minutes by foot and Terminal Terrestre Station is 10 minutes.

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Reviews

Hotel Ensueños by HHG Reviews

8.0

Very Good

6.0

Cleanliness

6.0

Amenities

5.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nothing like the pictures shows, As soon as I arrived I had to book another place to go. I request a refund the person in charge told me he didn't know how to do it, that I had to contact Expidia directly, but now Expedia is saying that they don't answer for a refund.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Odirlei Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, do terminal rodoviário, aeroporto, transporte público, centro
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christopher

Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

ryan

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Humberto Sebastian

Stayed 1 night in May 2026