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Hotel El Conquistador

4.0 star property
Hotel with free breakfast, a quick walk to Calderon Park

Choose dates to view prices

Photo gallery for Hotel El Conquistador

Triple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds
Room amenity
International cuisine
Point of interest
Property amenity
Hotel El Conquistador in Cuenca offers a full breakfast and an on-site art gallery. The Three Ships restaurant serves international cuisine, and the coffee shop provides a casual option. In-room WiFi keeps travelers connected, and the staff is attentive.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Washer/dryer
Hypo-allergenic bedding
Pillowtop bed
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Double or Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Washer/dryer
Hypo-allergenic bedding
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Washer/dryer
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Ensuite

Family Room, Ensuite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Family Room, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Washer/dryer
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near a boardwalk/promenade, Hotel El Conquistador is in Downtown Cuenca, a neighborhood in Cuenca. Puente Roto and Pumapungo Archaeological Park are notable landmarks, and the area's natural beauty can be seen at Calderon Park and Rio Tomebamba. Check out an event or a game at Alejandro Serrano Aguilar Stadium, and consider making time for University of Cuenca's Orchid Garden, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like horse riding.
Visit our Cuenca travel guideOpens in a new window
Map
Gran Colombia 6-65 Y Borrero, Cuenca, Azuay, 010150

What's nearby

  • Calderon Park - 2 min walk - 0.1 miles
  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Río Tomebamba & Calle Larga - 9 min walk - 0.5 miles
  • Alejandro Serrano Aguilar Stadium - 15 min walk - 0.8 miles
  • Mall del Rio - 5 min drive - 1.9 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 6 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬3 min walk
  • ‪Negroni - ‬4 min walk
  • ‪Raymipampa - ‬4 min walk
  • ‪Angelus by Tutto Freddo - ‬4 min walk
  • ‪Hotel Santa Lucia - ‬2 min walk

About this property

Hotel El Conquistador

Upscale hotel near Calderon Park
Located close to Puente Roto and University of Cuenca's Orchid Garden, Hotel El Conquistador provides free full breakfast, a free manager's reception, and an art gallery on site. The on-site restaurant, Three Ships, features international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An area shuttle, a computer station, and concierge services
  • An elevator, a 24-hour front desk, and a TV in the lobby
  • Free newspapers, a front-desk safe, and meeting rooms
Room features
All guestrooms at Hotel El Conquistador include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Three Ships

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 118 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 15 per night (820 ft away)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

El Conquistador Cuenca
Hotel El Conquistador Cuenca
Hotel Conquistador
Hotel El Conquistador Hotel
Hotel El Conquistador Cuenca
Hotel El Conquistador Hotel Cuenca

Frequently asked questions

Is Hotel El Conquistador pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel El Conquistador?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel El Conquistador?

Check-out is at noon.

Where is Hotel El Conquistador located?

Located in Downtown Cuenca, this hotel is within a 15-minute walk of Calderon Park, Puente Roto, and University of Cuenca's Orchid Garden. Pumapungo Archaeological Park and Alejandro Serrano Aguilar Stadium are also within 1 mi (2 km). Luis Cordero (Hermano Miguel) Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 6 minutes.

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Reviews

Hotel El Conquistador Reviews

7.8

Good

8.4

Cleanliness

8.2

Location

8.0

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 54 out of 134 reviews
Rating 8 - Good. 41 out of 134 reviews
Rating 6 - Okay. 17 out of 134 reviews
Rating 4 - Poor. 9 out of 134 reviews
Rating 2 - Terrible. 13 out of 134 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay. The room was very clean and comfortable. The people who works there are very friendly and efficient. For what I am thankful, and I will go back to stay in the hotel El Conquistador.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pilar Natividad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im happy! Everything was hood. Good service. Nice place.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Super excited
Stayed 2 nights in Jul 2025

10/10 Excellent

RODOLFO JACOME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the historic district
Stayed 1 night in Apr 2024

2/10 Terrible

Nasif

They need to have a fan and a ac in the rooms please
Stayed 1 night in Apr 2025

10/10 Excellent

MARY ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isaac assisted us with a late check-in and was so kind and helpful. The breakfast was super!
Stayed 1 night in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best
Stayed 5 nights in Mar 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good mid-priced hotel

My first time staying here. Wonderful helpful staff. The location is great, in the heart of El Centro with the Tranvia at your doorstep. The breakfast was excellent with many choices both hot and cold, lots of fresh fruit. There is parking available 1/2 block away, at $14.00 per day. Strongly recommend.
Stayed 2 nights in Jun 2023

4/10 Poor

Lissette

Disliked: Staff & service
They didn’t find my reservation , and gave me a double standard room , after that they took one of the beds from the room and make us sleep ( 2 tall persons) on a small bed

10/10 Excellent

Maria Luisa

Stayed 3 nights in Sep 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Sep 2025

8/10 Good

GIOVANNI

Liked: Cleanliness, staff & service
Disliked: Amenities
Todo bueno. Estacionamiento N/A
Stayed 4 nights in Sep 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
Although the location is great, the hotel needs attention. I am not sure if the staff are overworked but they were nice some days and some others no so much. The offer a safety box in the room but there was nothing secure about it, anybody can easily walk away with the whole thing. I would not stay again.
Loose mirror in the bathroom
Broken and empty soap and shampoo dispenser
The so call breakfast buffet was limited
Limited “breakfast buffet”
Stayed 5 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PENOSO...

SE DEMORARON 1 HORA EN EL CHECK IN YA QUE AÚN NO TENÍAN DISPONIBLE LA HABITACIÓN. Y CUANDO ME DAN LA HABITACIÓN NO ERA LA QUE HABÍA RESERVADO. LA RECEPCIONISTA SE EXCUSO CON QUE ELLA NO SE ENCARGO DE LA RESERVA Y QUE YA TENÍAN VENDIDO TODO EL HOTEL. ANTE MI INCONFORMIDAD ME ASIGNÓ OTRA HABITACIÓN CON LAS CARACTERISTICAS QUE HABIA RESERVADO.
Stayed 1 night in Jun 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien para el precio
Stayed 1 night in May 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para unos días en el centro de Cuenca
Stayed 1 night in Apr 2025

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agradó mucho el trato y hospitalidad de todo el personal. Sus habitaciones bien mantenidas y que no son frías. Su ubicación es privilegiada. Espero que sigan manteniéndose y reforzando su infraestructura!
Stayed 3 nights in Apr 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el lugar cerca sitios turísticos.No vi estacionamiento
Stayed 2 nights in Apr 2025

8/10 Good

DIEGO

Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

ANA KATHERINA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una suite delux in foto che sembra accogliente e con vasca jacuzzi come nuova o tenuta bene e invece trovi arredi vecchi, bagno con evidenti macchie nel piatto doccia (sembra sporco)jacuzzi rotta.Letto scomodo. Colazione ristretta e zero attenzione al cliente o quasi. Da rimodernare assolutamente e attenzione al cliente da migliorare !Delusione immensa!
Stayed 3 nights in Jan 2025

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