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El Dorado Hotel

4.0 star property
Art Deco hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for El Dorado Hotel

Front of property - evening/night
Executive Twin Room | View from room
Spa treatment
Front of property
Reception
El Dorado Hotel in central Cuenca, near Calderon Park, offers a breakfast buffet each morning. Enjoy Asian specialties at the on-site Goda restaurant, book a massage, or relax in the garden. Practical amenities include dry cleaning services and complimentary self-parking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Single Room

View from room

Executive Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Memory foam bed
Premium bedding
Separate bedroom
Private bathroom
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

View from room

Executive Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Memory foam bed
Premium bedding
Private bathroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Memory foam bed
Premium bedding
Private bathroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Downtown Cuenca, a neighborhood in Cuenca, El Dorado Hotel is near the airport. Plaza Rotary Market and Mall del Rio are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Calderon Park and El Cajas National Park. Check out an event or a game at Alejandro Serrano Aguilar Stadium, and consider making time for University of Cuenca's Orchid Garden, a top attraction not to be missed.
Visit our Cuenca travel guideOpens in a new window
Map
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay

What's nearby

  • Calderon Park - 2 min walk - 0.1 miles
  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Plaza Rotary Market - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles

Getting around

  • 14n - Antonio Borrero Station - 2 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬2 min walk
  • ‪Chocolateria Dos Chorreras - ‬4 min walk
  • ‪Negroni - ‬3 min walk
  • ‪Raymipampa - ‬3 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk

About this property

El Dorado Hotel

Upscale hotel near Calderon Park
Located close to New Cathedral of Cuenca and Plaza Rotary Market, El Dorado Hotel provides a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Goda, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Concierge services, smoke-free premises, and a banquet hall
  • Luggage storage, a front-desk safe, and multilingual staff
Room features
All 52 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Memory foam beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Heating, daily housekeeping, and desks

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Reception

Santa Lucia House - Forum

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  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 445 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fogo Grill and Bar
  • Goda

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

Frequently asked questions

Is El Dorado Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Hotel?

Self parking is free at this property.

What time is check-in at El Dorado Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at El Dorado Hotel?

Check-out is at noon.

Where is El Dorado Hotel located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Calderon Park, New Cathedral of Cuenca, and Plaza Rotary Market. Río Tomebamba & Calle Larga and San Sebastian Plaza are also within 15 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 2-minute walk.

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El Dorado Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 207 reviews
Rating 8 - Good. 37 out of 207 reviews
Rating 6 - Okay. 17 out of 207 reviews
Rating 4 - Poor. 4 out of 207 reviews
Rating 2 - Terrible. 8 out of 207 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and conveniently located.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and well maintained property with excellent staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Feb 2025

6/10 Okay

Angel M

Liked: Amenities
The water was less than warm which made it very difficult to shower. Because the the town is up in the mountains, it is very cold. So having no hot water was a difficult experience. Besides that, the food and the staff were excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Montserrat C

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service food from Goda was excellent …
Stayed 3 nights in Jan 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Stayed 3 nights in Aug 2023

8/10 Good

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center and walking distance to everything. The only downside is that if you are a light sleeper and planning on going during the weekend, good luck. There is a rooftop nearby that plays music on the weekends loudly. Aside from that, the staff was really helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice as always
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Oct 2022

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Stayed 3 nights in Dec 2023

2/10 Terrible

Francisco

Disliked: Property conditions & facilities
No hot water , the safe inside of the room doesn’t work , I complained and they tried to fixed, with a wine bottle !!!! Bad business
Stayed 1 night in Feb 2025

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Stayed 3 nights in Aug 2023

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, amenities
I will not return, there are better options around
Stayed 2 nights in Apr 2023

2/10 Terrible

Pedro

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They charge me more for what I paid to Expedía
Stayed 1 night in Sep 2022

2/10 Terrible

Rick

I paid for a room with a city view. You know the ones like on their pictures. I was put into a room that was the size of a closet. So I complained and showed him what I paid for and then I got a room with a view a rooftops nothing else. And then I was charged on the way out for things. I didn’t even use like the alcohol that I don’t drink.. if you read this, I think you can figure out the rest!
Stayed 3 nights in Jun 2023

8/10 Good

EFREN

Liked: Cleanliness, staff & service, property conditions & facilities
La información de la tarifa expuesta en Expedia no fue correcta. En el hotel el valor subió y me indicaron que la reserva no incluía impuestos. Por favor deben ser más serios con la información.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jhoana

Hhhgj
Stayed 1 night in Aug 2025

10/10 Excellent

Thalita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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