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Hôtel de l'Etrier

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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Hôtel de l'Etrier sits amid mountain scenery with two distinct pools - one indoor, one outdoor. Travelers can book reflexology and body treatments at Spa Alpage, dine at either of two restaurants offering fondue and poolside meals, or head out to explore nearby cycling trails.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Spa
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Balcony, Mountain View (South)

Suite, Balcony, Mountain View (South) | Minibar, in-room safe, desk, soundproofing

Suite, Balcony, Mountain View (South)

Highlights

Balcony
Soundproofed
Fireplace
Heating
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, Balcony, Mountain View (South)

Junior Suite, Balcony, Mountain View (South) | Minibar, in-room safe, desk, soundproofing

Junior Suite, Balcony, Mountain View (South)

Highlights

Balcony or patio
Soundproofed
Heating
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, Balcony, Mountain View (South)

Minibar, in-room safe, desk, soundproofing

Classic Double Room, Balcony, Mountain View (South)

Highlights

Balcony or patio
Soundproofed
Heating
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Large Double Room (North)

Minibar, in-room safe, desk, soundproofing

Large Double Room (North)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LCD TV
Bathrobes
Hair dryer
Private bathroom
Minibar
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Small, North, Single use )

Minibar, in-room safe, desk, soundproofing

Twin Room (Small, North, Single use )

Highlights

Soundproofed
Heating
LCD TV
Hair dryer
Bathrobes
Minibar
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Mountain View (South)

Superior Double Room, Balcony, Mountain View (South) | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Balcony, Mountain View (South)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Heating
LCD TV
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Rue du Pas-de-l'Ours, 31, Chermignon, Crans-Montana, VS, 3963

What's nearby

  • Crans-Cry d'Er Gondola - 2 min walk - 0.1 miles
  • Rue du Prado - 3 min walk - 0.2 miles
  • Golf Club Crans-sur-Sierre - 6 min walk - 0.4 miles
  • Casino de Crans-Montana - 14 min walk - 0.8 miles
  • Montana - Cry d'Er Gondola - 14 min walk - 0.8 miles

Getting around

  • Randogne Montana Station - 4 min drive
  • Geneva International Airport (GVA) - 117 min drive

Restaurants

  • ‪Café Bar 1900 - ‬1 min walk
  • ‪New Pub - ‬10 min walk
  • ‪Restaurant Molino - ‬1 min walk
  • ‪Le Chalet - ‬5 min walk
  • ‪Madriz - ‬11 min walk

About this property

Hôtel de l'Etrier

Upscale family-friendly hotel in the mountains
At Hôtel de l'Etrier, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. Active travelers can enjoy amenities like ice skating and cycling at this hotel. Indulge in a body scrub, a facial, and Ayurvedic treatments at Spa Aalpage, the onsite spa. Be sure to enjoy fondue and a poolside location at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, multilingual staff, and a front-desk safe
  • Wedding services, a banquet hall, and an elevator
Room features
All 57 rooms feature comforts such as bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Cribs/infant beds, heating, and daily housekeeping

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fer a Cheval
  • Pool

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 30 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

de l'Etrier
de l'Etrier Chermignon
Hôtel de l'Etrier
Hôtel de l'Etrier Chermignon
Hôtel l'Etrier Crans-Montana
Hôtel l'Etrier
l'Etrier Crans-Montana
l'Etrier
Hôtel de l'Etrier Hotel
Hôtel de l'Etrier Crans-Montana
Hôtel de l'Etrier Hotel Crans-Montana

Frequently asked questions

Does Hôtel de l'Etrier have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hôtel de l'Etrier pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per day.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel de l'Etrier?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel de l'Etrier?

Check-out is at noon.

Where is Hôtel de l'Etrier located?

This family-friendly Crans-Montana hotel is located in the mountains, within a 5-minute walk of Rue du Prado and Crans-Cry d'Er Gondola. Golf Club Crans-sur-Sierre and Casino de Crans-Montana are also within 15 minutes. Randogne Montana Station is 24 minutes by foot.

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Reviews

Hôtel de l'Etrier Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 53 out of 120 reviews
Rating 8 - Good. 47 out of 120 reviews
Rating 6 - Okay. 11 out of 120 reviews
Rating 4 - Poor. 8 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

Reviews

10/10 Excellent

Gevik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, If I were to go back I would book the same hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service
Hotel am Rande des Zentrums und ruhig gelegen. Personal freundlich und hilfsbereit, jedoch Deutsch will oder kann niemand sprechen :-( Das Zimmer für den Winter sehr gut geeignet mit Panoramasicht auf Alpen:-) Im Sommer bei 36° ohne Klimaanlage und nur 1 grosses Fenster (Schiebetüre) kein Lüften möglich:-( Zimmer generell renovationbedürftig:-( Der grosse Pool macht vieles wieder wett :-) Das Frühstück und dessen Auswahl war gut:-) Preis/Leistung ist an der oberen Grenze:-l
Stayed 5 nights in Aug 2025

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literie confortable et petit déjeuner top Piscine intérieure et extérieur très agréable Chambre un peu vieillotte
Stayed 1 night in Jul 2025

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service
Das Personal ist äusserst freundlich und zuvorkommend. Sehr gutes Frühstück. Gute Parkmöglichkeit. Das kleine Zimmer zur Strassenseite ist eher durchschnittlich. Die Lounge und das Restaurant haben eine super Aussicht mit den Panoramafenstern. Wir kommen gerne wieder.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pärchenwochenende

super service, nette leute, schöne zimmer, leider funktionierte das dampfbad nicht.
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

4/10 Poor

Walter

Disliked: Staff & service, property conditions & facilities

Schade für so ein schönes Haus

Zimmer No. 702 Schönes Naturholz Zimmer Wasserhahn im Zimmer musste zuerst ersetzt werden. Kaffe im Zimmer gibts pro Tag nur zwei, kein Kafferahm. Trinkwasser aus der Flasche für die Nacht, wird nicht ersetzt wenn noch ein Deziliter drin war. Allem muss man Nachlaufen u selber Organisieren. Sehr mühsam! Es gibt auch nicht mehrsprachige Infos. Am Abreisetag konnte das Personal dann plötzlich Deutsch sprechen. Wasserschlauch im Publikums Bad defekt. Aussenbad geschlossen. Grosse Wasserlachen beim Hoteleingang bis an die Schiebetüren Hauseingang. Parkplätze Einfahrt in die Einstellhalle mit einem 2.05 Meter hohen Auto nicht möglich, da das Einfahrtstohr Max. 1.85 Meter in der Höhe. Innerhalb fast 3.00 m Parkplätze wurde nur dürftig vom Schnee befreit. Im Treppenhaus blieben Metalspäne vom Bohren mehrere Tage am Boden liegen. Sehr oft hört mann im Zimmer sehr unangenehme Motoren Geräusche die nicht definierbar sind. Essen am Abend war nur auf Anmeldung möglich mehrheitlich geschlossen.
Stayed 7 nights in Mar 2023

4/10 Poor

carlo

Liked: Staff & service
Disliked: Property conditions & facilities

nous ne reviendrons pas

la chambre était très vieillotte, pas de peinture sur le bas des portes, placo apparent, demi marches entre chambre, salle de bain et toilette , on se cogne tout le temps , capsule de café et sachet de thé payant dans la chambre , peu de lumière, pas de navette pour aller à la gare ou aux remontées mécaniques, 2 restaurants sont annoncés alors qu'il ny en a qu'un, etc .... le seul point positif : la gentillesse du personnel par contre ils sont en sous nombre et donc débordés
Stayed 7 nights in Feb 2023

8/10 Good

FRANCIS

Liked: Staff & service, room comfort
Chambre rénovée avec beau balcon et superbe vue. Parties communes à refaire. Petit déjeuner très moyen. Dîner au restaurant Fer à Cheval très correct.
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Très bon "court" séjour. Equipe de la réception très efficace et amicale. Séjour parfait, rien à dire. La piscine et les extérieurs sont magnifiques.
Stayed 1 night in Sep 2022

4/10 Poor

Ingo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Die Standartzimmer sind sehr klein und veraltet und es ist alles etwas defekt. (Bett, Dusche, Lavabo, Fenster)
Stayed 1 night in Jun 2022

8/10 Good

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hal met open haard, maar super kleine kamer
Stayed 3 nights in Feb 2022

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find especially considering it was last minute due to another hotel canceling our reservation due to closing down the hotel because of Covid. They had an available room that night for 6 nights for us and all last minute!
Stayed 6 nights in Jan 2022

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hebt sich von Bausünden rundherum wohltuend ab

Schönes altes Holzhaus neben einem noch schöneren Holzhaus, in dem sich ein Speiserestaurant befindet. Rund herum stehen sonst leider vor allem Bausünden aus den 70er- und 80er-Jahren. Zimmer hübsch eingerichtet.
Stayed 2 nights in Jan 2022

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un personnel en or

Quel super personnel! Tous sont très gentils et extrêmement serviable… et le sont à chaque fois que j’y suis allé
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ganz wunderbar
Stayed 2 nights in Aug 2021

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une nuit pour affaire

Très bel Hôtel traditionnel type chalet, le lobby bar et salle à manger sont super, équipement fantastique piscine etc… un bémol sur la chambre lit jumeau que j’ai eu, fort petite, mais très propre et bien équipée
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Kein 4-Sterne Hotel

Vielleicht war das Hotel 4* in der Vergangenheit, aber es ist nicht mehr. Es an, als wir ankamen. Der Check-in war ab 15 Uhr, aber wir waren um 14.30 Uhr da, weil wir die Kleidung für unsere Abschlagszeit auf dem Golfplatz wechseln mussten. Es war ein sehr junger Mann am Schreibtisch und er bestand auf sehr unfreundliche Weise darauf, dass wir unser Zimmer nicht vor 15 Uhr haben können. Es gilt anzumerken: es war Sommersaison und das Hotel nicht ausgebucht sicher. Also mussten wir in der Toilette wechseln. Unser Zimmer ist sehr klein und sehr alt. Sie konnten die Badezimmertür nicht schließen und auch die Tür der Dusche schloss sich nicht richtig. Das Hotel muss renoviert werden! Das Zeug war überhaupt nicht freundlich und die Frühstücksauswahl war nichts Besonderes. Es gab nichts erklärt (wenn es Gluten, Laktose enthält...) musste man erraten, was es auf dem Buffet ist (auch welche Art von Marmelade oder Joghurt - man musste raten). Der Kaffee und die Croissants waren gut, aber das war das Einzige. In der Nacht war es laut (wir hatten den Nordblick zur Straße) und man konnte nicht mit offenen Fenstern schlafen. Und das Schlimmste waren die Decken: Es war Sommer und sie hatten Winterdecken. Wir schwitzten (keine Clima und geschlossene Fenster). Würde das Hotel nicht empfehlen, bis sie es renovieren.
Stayed 1 night in Jun 2021

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzentschlossener shorttrip

Wir wirden an der Reseption herzlich empfangen und uns wurde alles in unserer Sprache (Deutsch) erklärt. Das Personal gab sich sehr viel Mühe, so dass keine Wünsche offen blieben. Wir genossen den kleinen Wellnessbereich und den schöne Pool. Alles war sehr gepflegt und sauber.
Stayed 2 nights in Jun 2021

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel situé dans un endroit calme mais proche des rues commerçantes. Très bon accueil, chambre propre. Belle piscine
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Konnten nicht im Hotel essen. Hund kostet Fr. 30.--; für was?? Personal kann nicht oder nur sehr schlecht Deutsch.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff
Stayed 2 nights in Mar 2021

10/10 Excellent

Branda Shadya

Liked: Property conditions & facilities, room comfort
Chambre spacieuse, belle vue depuis le balcon et très bon petit-déjeuner!
Stayed 2 nights in Dec 2020

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres bien !!

Personnel très accueillant. Bel hôtel, beaux équipements, merveilleux cocktails!!
Stayed 1 night in Aug 2020

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr angenehm

bekamen ein upgrad in junior suite
Stayed 1 night in Aug 2020
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Policies

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