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Occidental Cozumel - All Inclusive

Property class: 4

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Photo gallery for Occidental Cozumel - All Inclusive

An outdoor dining area with tables and chairs, overlooking a clear blue sea and a pier. - Occidental Cozumel - All Inclusive (Cozumel)
Property video
An aerial view of a resort with multiple buildings, a swimming pool, and a tennis court surrounded by dense greenery. - Occidental Cozumel - All Inclusive (Cozumel)
A beach with rows of sun loungers and palm trees. - Occidental Cozumel - All Inclusive (Cozumel)
A red-walled hallway with a wooden ceiling, a staircase, and potted plants. - Occidental Cozumel - All Inclusive (Cozumel)
Located close to San Francisco Beach, Occidental Cozumel - All Inclusive provides free full breakfast, a nightclub, and a beach bar. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Treat yourself to a massage, a body wrap, or aromatherapy at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Enjoy the gym, as well as activities like kayaking and boat tours. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Royal Level Luxury

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a dining table with chairs, a television, and a balcony with curtains.

Royal Level Luxury

8.6 out of 10
Excellent
(32 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Deluxe)

8.4 out of 10
Very good
(156 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(39 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

A hotel room with two beds, a ceiling fan, a TV, a desk with a lamp, and a view of the outdoors.

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

A hotel room with two beds, a coffee machine, a lamp, and a view of greenery through the glass door.

Deluxe Room (Deluxe)

  • Sleeps 4

View all photos for DOUBLE DELUXE

A hotel room with two beds, a dining area, and a sliding glass door to a garden.

DOUBLE DELUXE

  • 5 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for DELUXE ROMANCE

Minibar (free items), in-room safe, desk, blackout drapes

DELUXE ROMANCE

  • 5 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. Mr. Sancho's Beach Club is a popular attraction and the area's natural beauty can be seen at San Francisco Beach and Paradise Beach. Traveling with kids? Consider Arrecifes de Cozumel National Park and Nachi Cocom Beach Club & Water Sport Center. Discover the area's water adventures with scuba diving, snorkeling, and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our Cozumel travel guide
View more Resorts in Cozumel
Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

What's nearby

  • Two sharks swimming in clear turquoise water with sunlight creating patterns on the sandy ocean floor.
    Arrecifes de Cozumel National Park
    9 min walk - 0.5 miles
  • A wooden swing set on a sandy beach with a clear blue ocean and a boat in the water.
    San Francisco Beach
    17 min walk - 0.9 miles
  • A beach with clear turquoise water, white sand, and lush green palm trees.
    Paradise Beach
    3 min drive - 1.4 miles
  • Nachi Cocom Beach Club & Water Sport Center
    19 min walk - 1.0 mile
  • Mr. Sancho's Beach Club
    3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    26 min drive

Restaurants

  • Beach Club
    9 min walk
  • Roots Beach Club
    4 min drive
  • El Patio Lobby Bar
    13 min walk
  • Market Café
    5 min drive
  • Lobby Bar
    6 min walk

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  • Pool
  • Hot tub
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Mosquito nets
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Frequently asked questions

Does Occidental Cozumel - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Occidental Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Occidental Cozumel - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Occidental Cozumel - All Inclusive located?

Located in Cozumel, this beachfront property is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Paradise Beach and Nachi Cocom Beach Club & Water Sport Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Occidental Cozumel - All Inclusive Reviews

7.8

Good

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 396 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff was incredibly helpful and courteous.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is well maintained, clean, large rooms/bathrooms, and has a nice beach with snorkeling. We enjoyed our stay there. The only problem is the buffet in the La Posada restaurant which the food was horrendous. The other restaurant options were excellent.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned and comfy! Staff was amazing!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property a lot. The staff was very kind and helpful whenever needed. I love that you have a life guard at the ocean / pool area. I would suggest conditioner in the shower since it does have shampoo. We had a wonderful time.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and the food was good
Stayed 6 nights in May 2026
Verified review

8/10 Good

Osbaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun activities, clean resort and great weather.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and super accommodating. My son is a celiac so buffets are always tricky to navigate or no-gos in general so when I let them know about his condition the staff prepared celiac safe food for him. The room was spacious and clean. The facilities were very nice. Would stay here again.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Susan A

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are looking worn and there was damage to quite a few of them and guests needed to be moved as ceilings fell in after a rain. The food was mediocre, and difficult to book into the specialty restaurants (which never looked busy) because you can only register during certain hours. If you are there to dive, you are not available during those hours, so its the general restaurant every night. Staff is friendly and very hard working. Bartenders are generous. The adult pool seemed to not be filtering well and was pretty dirty the entire week I was there. On the positive side, lots of lounge chairs, two pools and beach options so something for everyone. Beds are comfortable, airconditioners work well, and property is overall very clean.
Stayed 8 nights in Aug 2026
Verified review

6/10 Okay

Timothy Michael

Liked: Cleanliness, property conditions & facilities
Our 7th stay at this resort! Food is horrible, yes even the Royal Club! If you’re a burbon drinker, good luck, most all liquor is bottom shelf! Take your own cup for drinks, I was served in dirty glasses several times. Management don’t have a clue on food & drink and won’t listen to your suggestions at all. Main dinning room did not have a/c and no open air so you melt as you try to eat! It’s a nice location and a great beach and the employees maintain very well. It is in need of full renovation, so show up with lower expectations! 20 years ago this was a top notch property in Cozumel and it could be again with new management but sadly I’m sure it never will!
Stayed 7 nights in Aug 2026
Verified review

4/10 Poor

Teresa

Disliked: Staff & service, amenities
We were left to figure most things out ourselves. The food was sad and most of the time cold. The grounds are very spread out. Pretty sure I reserved an ocean side room…all we could see were trees and the next building. We signed up for the “glass bottom boat” snorkel excursion apparently that doesn’t actually mean the boat is glass bottomed. The staff was nice but not very helpful. The best part was the beach
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Royal level. The food was fine for an all inclusive resort. We are divers, so we dont expect much.
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and the bed was actually very comfortable. The grounds were beautiful, well maintained amd taken care of. The staff was very friendly. The service was good, but very. The buffet at lunch was horrible. Options were small and didn't ever really look appetizing. Breakfast was decent. However, just because they open at a certain time doesn't mean everything will be available. Breakfast at 7:00, but you might want to wait until 7:30 if you want anything other than toast, fruit or yogurt. Dinners were decent. We probably won't come back and definitely wouldn't bring our young adult kids or other family here.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the food was average. Michael and Maria on the front desk were so helpful and kind. The maid for our room was excellent. Overall the Hotel is so pretty and staff kind and courteous. Entertainment every evening. Easy to hire rental car from Hotel. Recommended.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
Very nice clean pool, clean pathways beautiful views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Brindley (Ben)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the staff was excellent.
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless upon arrival, and the housekeeping team refreshed our towels daily. Every staff member we interacted with was welcoming, especially the waiters from Coral restaurant Joni Miguel, Miguel jefe de bares, Sergio, Luis. who provided us an excellent service, super friendly and responsive. The buffet overall has an amazing delicious options and hot dishes like made-to-order eggs. It gets busy around 9 AM, so go early to beat the crowd. The colonial style is beautiful throughout the resort with beautiful scenery, vegetation and views. We thoroughly enjoyed very much our stay and planning to come back in the near future.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal level manager, Itzel, went out of her way to make our stay comfortable and enjoyable. While the food at the resort is not 5-star (compared to other resorts we've been to), there was always something we enjoyed eating.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed breakfast and the staff Julio or I’m sorry it might’ve been Juan was amazing. Quickly recognized me no exactly my preferences he would immediately bring me coffee and a champagne cocktail every morning right on time. He was very attentive and kind to me. This is also true of others that were present at breakfast. I actually look forward to going to breakfast just to be in the company of people who honestly cared about my vacation my time and my wants. Needless to say it was five star by all measurable means.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Setup was perfect. If you're a beer drinker, just know it's only Heineken and DosXXs. They do provide Tecate light for the rooms, but Dos seems to be the beer of choice there. My family of four had a great time, not many activities for the littles, but luckily they love the ocean and the beach, so we were good. One of the of the only properties on this side that actually has their own private beach. Cozumel is separated by private beach clubs, and we were lucky to find a resort that has an actual beach with native sand..
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Michelle Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room awesome clean attentive. Staff was excellent
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Christopher Dean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was amazing. Great food and a great location. Well done!
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, as far as dive resort could be better. Not a lot of space in rooms if you are traveling with gear. Staff was pleasnt and helpful, rooms are clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, property conditions & facilities
Resort was clean staff was very friendly. wish the pool stayed opened later but aside from that we had an amazing trip. we will be back.
Stayed 7 nights in Nov 2025